Tag Archives: transport team

Campus Shuttle: New Booking System

It is essential that you Book a Seat prior to travelling from the first day of Summer Term, 6 May.

Visit zeelo.co or download the Zeelo app for iOS or android and search for your University of Kent Campus Shuttle. Purchase a free University of Kent Travel pass and then book your journeys. We recommend you use the Zeelo app so you can be notified of any disruption to your booked journeys. This will replace updates to the @CampusShuttle account on X (formerly twitter).

All passes are valid for any of the serviced stops (Keynes stop, Piers Quay, Historic Dockyard or Pembroke) between Canterbury and Medway campuses. If you are using the Piers Quay or Historic Dockyard stops, make sure to check the pick-up/drop-off times on the timetable. This will differ slightly from the time shown in your app and on your booking (from Canterbury or Medway).

For steps on how to book or cancel a seat, please watch the booking video or read the booking guide.

Campus Travel News: new process for advising on campus car park and local road updates

We have created the Campus Travel Updates Page to assist in planning your journey with information about planned travel disruptions that we have been made aware of.

Where possible we will endeavour to provide advance notice on full or partial closures of our campus car parks and any local roads. Please be aware we are reliant on receiving information from third parties and this may affect the notice we are able to provide to users. This is a new process and will replace the use of notices within the campus car parks. Therefore we advise that you check this page regularly.

Refer to our Planning your Journey page for further advice on how to check, who to follow on social media or apps to download for disruptions on local transport networks and roads.

Campus Shuttle: Reduced Timetable

As Friday 29th March and Monday 1st April are Bank Holidays there will be a reduced service operating until 19:15pm.

The service only operates during term time, the service will operate to the usual timetable from the 2nd April until the 5th April (end of term).

The start of term is also a bank holiday (Monday 6th May 2024), therefore a reduced service will resume at 7:35am. The service will operate to the usual timetable for the rest of the term from the 7th May.

The reduced service will be operating a 53 seater coach on the 29th March (Good Friday), 1st April (Easter Monday), and 6th May (Early May bank holiday). The reduced timetable for these dates is displayed below.

For any service updates please follow the @CampusShuttle twitter feed or contact Zeelo’s 24/7 Customer Care team on 0330 808 3306 or email csteam@zeelo.co

The booking system will be live soon! An update on the booking system will be sent before the bank holiday weekend.

Campus Shuttle: 15 January 2024

From 15 January 2024, a new provider (Zeelo) is running our Campus Shuttle service between the Canterbury and Medway campuses.

The timetable isn’t changing but it will take some time to set up the new booking system. So for now, you just need to show your KentOne card (Student ID) to the driver to use the Campus Shuttle. There is no need to book.

Throughout the year we will be working with Zeelo to bring you a new and improved booking system as well as many more exciting developments to simplify how you use the service.

You can still follow the Campus Shuttle X page (formerly Twitter) for any significant shuttle disruptions.

Complete the Travel Plan Survey – chance to win £25 KentOne voucher

Complete the University’s Travel Plan Survey by midnight on Sunday 29 October for the chance to win one of our £25 vouchers for your KentOne card.

The Travel Plan Survey is essential so we can report the carbon emission data as well as gathering your feedback so we can work to improve your travel experience.

The survey only takes 5-10 minutes to complete.

Complete the Travel Plan Survey now or use the QR code below. If scanning the QR code on mobile, you will need to select ‘continue to browser’.

Campus Shuttle New Booking System & Tracking

There is a new Campus Shuttle booking system for our free coach service between Canterbury and Medway campuses. Booking a seat on the service is essential for travel Tuesday 7 February 2023.

You will need to claim your annual travel pass, then you can book your seat(s) up to 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the ‘my tickets’ section (the wallet icon if on a mobile). Select ‘View ticket’ and a QR code will appear for the drivers to scan as you board.

To book a seat on the Campus Shuttle Service visit the booking system. For more information on how to book a seat, please read the booking guide.

To track the Campus Shuttle service there is a new app called ‘University of Kent Travel’ which allows you to track the services in live time and is available from the Apple App store and Play Store for androids.

Find out more about the Campus Shuttle. Follow @CampusShuttle on twitter.

Travel Plan Survey

It is that time of year where the Transport Team are working on developing a New Travel Plan and we want to hear from staff and students about your commute to and from the University and travel within the local area.

By completing the survey, you help us plan our future transport strategies, understand what current services are working well, what improvements or changes Staff and Students would like to the current transport options provided, and help us with our carbon emissions research.

Plus complete the survey for the chance to win £150, £75 or £50 added to your KentOne card.

The survey has been extended to 11:59pm on Monday 21st November 2022.

Students Survey: www.smartsurvey.co.uk/s/VJXA2S/  Staff Survey: www.smartsurvey.co.uk/s/YVTNS2/

Campus Shuttle: additional Grange Coach services from 26th – 30th September 2022

We are pleased to announce that from Monday 26th September 2022, the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coaches:

Kings Ferry Coaches:

Are You Aware of The 2022 Highway Code Changes?

There are some new Highway Code rules which will be coming into effect on the 29th January 2022, to improve safety for cyclists, pedestrians and horse riders. These changes will create greater responsibility for drivers. Three of the biggest Highway Code changes have been explained below.

Rule H1: New Hierarchy of Road Users. Drivers of vehicles that can cause the greatest harm in the event of a collision bear the greatest responsibility to take care and reduce danger to others.

Rule H2: New Priority for Pedestrians at Junctions. At a junction, drivers, motorcyclists, horse riders and cyclists should give way to pedestrians crossing or waiting to cross a road into which or from which you are turning. You should give way to pedestrians waiting to cross a zebra crossing (currently you only have to give way if they are already on the crossing), and to pedestrians and cyclists waiting to cross a parallel crossing.

Rule H3: New Priority for Cyclists When Cars are Turning. You should not cut across cyclists, horse riders or horse drawn vehicles going ahead when you are turning into or out of a junction or changing direction or lane. This applies whether they are using a cycle lane/track, or riding ahead on the road and you should give way to them. Do not turn at a junction if to do so would cause the cyclist, horse rider, or horse drawn vehicle going ahead to stop or swerve. You should stop and wait for a safe gap in the flow of cyclists if necessary.

It is vital to stay up to date with the Highway Code and it is easy to keep updated online:

GOV.UK provides a list of the latest Highway Code updates and let’s you see what has been amended. It also allows you to search for key words and phrases within The Highway Code, quickly move between related rules, follow links to the original laws that the rules are based on and print sections.
You can also sign up for email alerts and be notified whenever the Highway Code is being updated.
Follow @HighwayCodeGB on Twitter or Facebook for news of any updates and regular road safety reminders.
There is also the Official Highway Code app.

How gritting works

The University of Kent’s Landscape Management team are always up early and working hard to keep the campus safe and serviceable for all. During icy weather, they grit the campus roads and footpaths to reduce the risk of accidents to staff, students, and visitors.

What many people do not realise is, there is a fine art to gritting. Timing is everything. If you go too early, you waste the grit, because it lands on a dry road and is blown away by the displaced air as vehicles drive past. If it is raining heavily then it just washes away. Ideally the grit goes down on a damp surface and starts to stick, but if you are too late the surface is already frozen and the salt has to work harder to be effective but it will prevent big sheets of ice forming.

The salt is hygroscopic which means that it attracts moisture from the air and it only becomes activated when it is ‘trafficked’. When the grit is driven over the salt grinds down and mixes with the moisture it attracts and becomes the ideal brine, a salty water, which is when it is most effective.

Similar to how local authorities manage gritting, the Estates department will grit all University of Kent roads and main footpaths before starting on other areas across the campuses. Further information on the prioritised primary routes can be found on Goggle Maps.

For more information see the University’s Snow and Ice Policy.

Transport News

This blog is used for broadcasting information about transport and parking at the University of Kent.