Tag Archives: transport team

Travel Plan Survey

It is that time of year where the Transport Team are working on developing a New Travel Plan and we want to hear from staff and students about your commute to and from the University and travel within the local area.

By completing the survey, you help us plan our future transport strategies, understand what current services are working well, what improvements or changes Staff and Students would like to the current transport options provided, and help us with our carbon emissions research.

Plus complete the survey for the chance to win £150, £75 or £50 added to your KentOne card.

The survey has been extended to 11:59pm on Monday 21st November 2022.

Students Survey:www.smartsurvey.co.uk/s/VJXA2S/  Staff Survey: www.smartsurvey.co.uk/s/YVTNS2/

Grange Coach

Campus Shuttle: additional Grange Coach services from 26th – 30th September 2022

We are pleased to announce that from Monday 26th September 2022,  the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coaches: 

Grange Coach

Kings Ferry Coaches: 

Campus Shuttle coach

Gritting

How gritting works

The University of Kent’s Landscape Management team are always up early and working hard to keep the campus safe and serviceable for all. During icy weather, they grit the campus roads and footpaths to reduce the risk of accidents to staff, students, and visitors.

What many people do not realise is, there is a fine art to gritting. Timing is everything. If you go too early, you waste the grit, because it lands on a dry road and is blown away by the displaced air as vehicles drive past. If it is raining heavily then it just washes away. Ideally the grit goes down on a damp surface and starts to stick, but if you are too late the surface is already frozen and the salt has to work harder to be effective but it will prevent big sheets of ice forming.

The salt is hygroscopic which means that it attracts moisture from the air and it only becomes activated when it is ‘trafficked’. When the grit is driven over the salt grinds down and mixes with the moisture it attracts and becomes the ideal brine, a salty water, which is when it is most effective.

Similar to how local authorities manage gritting, the Estates department will grit all University of Kent roads and main footpaths before starting on other areas across the campuses. Further information on the prioritised primary routes can be found on Goggle Maps.

For more information see the University’s Snow and Ice Policy.

Planning your Journey: during adverse weather

As the weather is beginning to get colder, it is important that you understand what to do during adverse weather. The Transport Team’s Travel During Adverse Weather page has been updated with relevant information to ensure you know what to do if adverse weather occurs.

The team have also created a Top tips to help you plan your journey in advance of travelling in snow, ice, high winds and torrential rain to ensure you are always prepared for travel disruption and are winter ready. In addition, the Transport Team’s Planning your Journey pages are updated regularly with useful journey planning tools and advice to assist you. Remember the weather can change at any time, you should be prepared for this before you start your journey.

Where possible the Transport Team will endeavour to keep the @unikent_travel twitter feed updated with all transport information and any travel disruptions on or around our campuses.

Driving: 

Ensure that you and your vehicle are prepared for driving in adverse weather conditions. Read some top tips to prepare for driving during the winter and don’t forget to plan your journey before you leave so you are aware of any disruptions.

Public transport, cycling and walking:

  • Plan your journey, check if there are problems on public transport or local roads
  • Delay your journey, if possible, to allow temperatures to rise and ice or snow to melt
  • Avoid footways in the shade. It takes longer for ice or snow to melt in the shade
  • Always wear appropriate footwear and reflective/bright clothing
  • Ensure that you have a torch or lights so motorists and others can see you when walking or cycling. Think Be Bright Be Seen.

Other Useful Links:

social media competition

Social Media Competition

We would like to encourage our students and staff to interact with @unikent_travel on social media. Therefore, we have created a Transport competition with prizes.

The prizes include vouchers for various food outlets on Canterbury campus and the winner will be announced on Friday 17 December 2021.

To enter the competition:

  • Get a picture – this can be a photo you have taken or one that you have created.
  • Think of a good caption – either promoting road safety or sustainable travel home for Christmas.
  • Post the image and caption – you can post this on Twitter and/or Instagram.
  • Tag @unikent_travel in your post to enter the competition.
New Transport & Travel web page image

Unveiling of our revamped Transport & Travel website

After many months in development, we are proud to announce that we have a brand-new transport website! Our new website offers everything you need to know ranging from bus timetables to applying for a parking permit. The sleek yet simple design ensures that all of our useful information is accessible and easy-to-read so you can plan your journey with ease.  

We would like to give a big thank you to Sami Bakaitis, a Student Work-Study Associate who worked with us on this new project. His developing knowledge on building websites and his eagerness to implement sustainability into our new webpages made him the perfect candidate for this role. Despite working from home, the Transport Team, the Web & Learning Development Team and Sami were all able to work together seamlessly to create a fluid and functional website.

 “I am proud of Sami and Kelsey Laidler-Symes (Sustainable Travel Operations Coordinator) for having produced a website that supports the University Travel Plans aim to reduce single car occupancy, carbon emissions and provides information about Commuting Smarter around Kent.  

I would like to take this opportunity to thank them both and others who have given their assistance to enable them to achieve this. In particular, the support from Gill Brealey (Traffic Operations Coordinator), the technical expertise from Jonathan Thirwell (UX Developer) and the guidance and help from Mark Fendley (Web and Learning Development Manager) 

We welcome feedback on your thoughts or ideas on how we can improve our webpages to ensure they continue to work for everyone.”  

Teresa Curteis- Head of Traffic Management & Travel 

Campus Shuttle coach

Campus Shuttle: the new booking system

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.

You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!

To book your seat: 

  1. Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the directions and the date of travel for your journey and select ‘Search Buses’.
  4. A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
  5. On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.

To view your bookings and get mobile ticket:

  1. Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option My Bookings’.
  2. A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
  3. In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding.  You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat: 

  1. Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
  2. In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.

Please note: You can also track the shuttle.

 

face covering image

Planning your commute

It is important to plan your journey, especially at the moment to prevent the spread of COVID-19. Here are some tips from the University’s Transport Team.

  • Plan all your journeys before leaving your house.
  • Make sure you bring a face covering (unless you are exempt) and hand sanitiser with you. The Government has also provided a useful checklist that includes questions to ask yourself and what
  • to take with you before leaving home.
  • Be prepared for travel disruptions. For example, due to lower capacity, the bus you were expecting to catch may be full and you may need to wait for longer than anticipated.
  • Ensure your vehicle/bicycle is serviced regularly.
  • Social distance and follow the travel providers’ rules.
  • Ensure you know what payment methods travel providers require.
  • Be familiar with and follow the Government travel guidance.
  • Avoid travel during busy times, if possible.
  • Keep up to date with the latest advice from your travel service provider. See the list below for up to date guidance on public transport.
  • Remember to be kind and support each other – there are health reasons that mean not everyone is able to wear a face covering or may need to use a particular route that others are not able to use.

If you are travelling via public transport, it is important to ensure that you are familiar with what is required to travel with the service provider. For example, you are required to wear a face covering (if you can) when travelling on public transport or Campus Shuttle service. Some travel services may request card payment only and/or bookings only.

The travel providers have published some guides to explain their journey planning, social distancing and how to pay for travel:

For more information, please visit the COVID-19 travel webpage and the coronavirus information webpages.