Tag Archives: booking

Campus Shuttle: the new booking system

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.

You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!

To book your seat: 

  1. Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the directions and the date of travel for your journey and select ‘Search Buses’.
  4. A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
  5. On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.

To view your bookings and get mobile ticket:

  1. Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option My Bookings’.
  2. A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
  3. In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding.  You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat: 

  1. Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
  2. In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.

Please note: You can also track the shuttle.

 

Campus Shuttle Updates

The Campus Shuttle service will begin operating again on Saturday 19th September 2020. This is a free service between Medway and Canterbury campus that runs 7 days a week during term time and takes approximately 50 minutes. See timetable online.

During this time, some safety measures have been put in place to ensure you travel in confidence. This includes operating the service at 50% capacity to maintain social distancing. As a result, booking a seat on this service is essential and can be done at https://uok.mymobiletickets.com/webapp/login.aspx up to 30 minutes before you travel. If you are a student who requires a carer to sit next to you whilst travelling the Transport Team are available to assist with your booking.

If you are not travelling before the departure time please ensure you cancel your booking. This enables us to keep track of who has travelled on the service and allows others to book a seat at that time.

Face coverings must be worn at all times. All drivers are temperature checked prior to beginning their shift and all passengers are required to be temperature checked prior to boarding the Campus Shuttle. In the unlikely occurrence of a high temperature, please cancel your booking to travel (if possible) and contact Campus Security on 01227 823333.

Please check the @CampusShuttle twitter feed (which can also be seen on the Campus Shuttle webpage) for regular service updates.

#GettingHomeForChristmas

There are only three weeks left of term (!) which means that it is time to start thinking about your journey home for the holidays. Whether you’re flying, driving, or taking a sleigh home, we’re here to offer some handy tips.

1. By bus:

Stagecoach express

Stagecoach, in partnership with Megabus, is now providing a new Stagecoach Express service along the M2. Running from Canterbury Bus Station, the service stops at Medway (Chatham and Gillingham) before terminating at North Greenwich Underground Station in London. North Greenwich is just a short tube journey from central London and its many National Rail train stations.

Unirider bus passes cannot be used on this service, however, students are entitled to a discount on walk on tickets, or you can book in advance and receive further discounts.

National Express

The National Express 022 from Canterbury to London Victoria stops at the Keynes bus stop six times a day. From London Victoria, you are able travel to many other UK destinations.

If you need to catch a flight, fear not, National Express provides cheap transfers to many airports, including; Gatwick, Heathrow, Stanstead, and Luton. For more information, check out their dedicated Airport Transfers page.

Students are entitled to the Young Persons Coach card, which offers a third off journeys for just £12.50 a year. This means that a single from Canterbury to London can cost as little as £5!

National Express also offer other discounts to their customers; please see their offers and cheap ticket pages for more details.

2. By train

National Rail

For Canterbury students, the South Eastern rail high speed from Canterbury West takes under an hour to transport you to St Pancras International in central London.

For Medway students, there are two train stations near the campus: Chatham and Gillingham. Both of these run the high speed service, and will get you to St Pancras in around 40 minutes.

From St Pancras, you can catch a train to hundreds of destinations throughout the UK, or catch a tube to one of the other stations serving National Rail across London.

St Pancras has a direct line to Gatwick and Luton airports, via the ThamesLink service. For all other airports, take a look at the TFL guide to London airports.

All full time students, regardless of age, are entitled to a 16-25 railcard from National Rail. The railcard costs just £30 for the year and saves you a third on all journeys.

Eurostar

We are very lucky to have quick links to Europe from our campus. From Ashford International, Ebbsfleet International (both on the high speed line to St Pancras) and St Pancras International, you can take the Eurostar to destinations in France, Belgium, and the Netherlands.

3. By car 

Car Share

Car share is not just for commuting, but can be used for single journeys, like getting home for Christmas. Why not see if you can find someone travelling the same way as you and share the costs with another student. You not only save money, but also the environment.

The University of Kent has worked alongside the University of Greenwich and Canterbury Christ Church to create a Liftshare page dedicated to university staff and students: Unishare South East. Unishare allows you the peace of mind to travel with other university staff and students. Simply follow the link to create an account.

Taxis

Travelling to a London airport from Canterbury or Medway campuses, costs in the region of £75 – £125. The cost will vary depending on which London airport you need to travel too. Try and find other students going to the airport, by using the car share database, so that you can split the cost.

If you need to get a taxi, remember to book in advance. Speak to a couple of taxi firms for quotes so you can get the best deal.

The University uses the services of the following taxi companies:

Canterbury: Cab Co, Cab Line 6 Ltd, Canterbury Galaxy Taxis, Canterbury Taxis, Croft Cars, Longley’s Private Hire, Longport Taxis, Wilkinson Taxis Ltd

Medway: ABC Taxis, Computer Cabs, Express Travel, HWS Taxis, Vokes Taxis

Booking a Seat on the Campus Shuttle

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry are working with ‘Mobile Onboard’ to improve the booking system.

Due to a technical error with the shuttle booking system, it is currently unable to update the driver in real time with the number of seats booked for each journey. To combat this, we have implemented an interim solution.  We would like to inform those who did not see our tweets earlier this term, that currently it is necessary to book a seat by 4am on the day of travel.  This ensures a list of bookings can be given to the driver at the start of the day. Along with this,  the driver will request to see your ticket and Kent One card to validate your booking.

Booking a ticket is quick and easy. Please see our step by step guide on how to book and cancel tickets below, it only takes a minute!

To book your seat:

  1. Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the direction of travel for your journey and press ‘Book’. Choose the date and time you wish to travel and press ‘Select’. Check your booking details are correct and press ‘Get Ticket Now (Free)’.
  4. On ‘Your Tickets’ page, click ‘Show Ticket’ to access your ticket for boarding.  You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat:

  1. Go to ‘My Tickets.’
  2. Find the journey you need to cancel, and click on ‘Cancel Booking’.
  3. Confirm your decision and you will receive an email confirming the cancellation.

Please note that it is only possible to book a seat for journeys between Canterbury and Medway campuses. If there are spaces you are able to board the shuttle using your Kent One card to travel between any stops. You can also catch the 191 Arriva bus to travel between Medway campuses.

We are currently discussing with The Kings Ferry how to enable bookings between Medway stops in an effort to further improve the service for commuters.

Planning your journey for adverse weather

With evenings getting darker, adverse weather on the horizon, and temporary road closures, knowing the best way to travel can be tricky. Whatever the situation, the Transport Team’s Planning your Journey page has been developed to help plan your commute.

Travel Advisors update the page regularly with new apps, webpages, and social media links that give up to date information on road, rail, bus, and bicycle travel.

Now that winter is looming, we are updating the Transport web pages with the latest adverse weather information, and we will also endeavor to update you on our twitter page if there are any travel disruptions on or around our campuses.

Remember that weather can change at any time. Be prepared for this before you start your journey, no matter the mode of transport.

Driving
Ensure that you and your vehicle are prepared for driving in adverse weather conditions. Read some top tips to prepare for driving during the winter and don’t forget to plan your journey before you leave so you are aware of any disruptions.

Public transport, cycling and walking

  • Plan your journey, check if there are problems on public transport or local roads
  • Delay your journey, if possible, to allow temperatures to rise and ice or snow to melt
  • Avoid footways in the shade. It takes longer for ice or snow to melt in the shade
  • Always wear appropriate footwear and reflective/bright clothing
  • Ensure that you have a torch or lights so motorists and others can see you when walking or cycling. Think Be Bright Be Seen.

 

 

Campus Shuttle Booking System

The Transport Team have become aware of an issue with the Campus Shuttle booking system, which has meant the drivers are unaware how many seats to keep free for Liberty Quays. We are working with Kings Ferry to find a permanent solution. In the meantime, Kings Ferry are implementing an interim solution to ensure that everyone who books a ticket can travel.

To guarantee a seat on the campus shuttle, you must book by 04:00am on the day of travel. This allows Kings Ferry to issue their drivers with a booking report confirming the number of tickets booked and a list of passenger names.  Any bookings made after this time will be subject to availability at the stop as the driver will be unaware that the booking has been made.

For a step by step guide on how to book a seat on the campus shuttle, please visit our website (https://www.kent.ac.uk/campus-shuttle/index.html). 

Campus Shuttle timetable and booking available

The Campus Shuttle will start running from Arrivals Weekend (weekend timetable). The updated timetable, including the new trial additional stop at the Dockyard is available to be viewed here.

The Campus Shuttle is a free service for University of Kent students and staff between the Canterbury and Medway campuses.

Booking is now available. Book a seat to guarantee your travel on the service. You can only book a seat until 14 October 2018 currently. We are hoping to transition to a new booking system after this date.

The new trial stop at the Dockyard will be located on Western Avenue. The service will continue to run on an hourly basis. The Transport Team and The Kings Ferry will be monitoring the effect and usage of this additional stop. This will be a term by term trial.

For more details and to book a seat, visit www.kent.ac.uk/campus-shuttle

Follow @CampusShuttle on twitter for service updates

Campus Shuttle last day running of term

The Campus Shuttle is a free coach service between Medway and Canterbury campuses which runs during term-time only. The last day the shuttle will be running is Friday 15 December 2017.

The shuttle will start running again from 15 January 2018, which is the first day of term.

You will be able to book a seat a week or so before this date.

For more information please visit www.kent.ac.uk/campus-shuttle