Tag Archives: campus shuttle

Campus Shuttle: 15 January 2024

From 15 January 2024, a new provider (Zeelo) is running our Campus Shuttle service between the Canterbury and Medway campuses.

The timetable isn’t changing but it will take some time to set up the new booking system. So for now, you just need to show your KentOne card (Student ID) to the driver to use the Campus Shuttle. There is no need to book.

Throughout the year we will be working with Zeelo to bring you a new and improved booking system as well as many more exciting developments to simplify how you use the service.

You can still follow the Campus Shuttle X page (formerly Twitter) for any significant shuttle disruptions.

Campus Shuttle Service: Reduced Timetable

As the Campus Shuttle service only operates during term time and the last day of term (Friday 7th April 2023) is a Bank Holiday there will be a reduced service operating until 19:15pm.

The start of term is also a bank holiday (Monday 8th May 2023), therefore a reduced service will resume at 7:35am. The service will operate to the usual timetable for the rest of the term from the 9th May.

The reduced service will be operating a 52 seater coach on the 7th April (Good Friday) and 8th May (Coronation Bank Holiday). The reduced timetable for both of these dates is displayed below. The Kings Ferry are currently in the process of updating the booking system and online time timetable to reflect this.

Please note you will still be required to book a seat on these services. For any service updates please follow the @CampusShuttle twitter feed.

reduced timetable

 

Campus Shuttle New Booking System & Tracking

There is a new Campus Shuttle booking system for our free coach service between Canterbury and Medway campuses. Booking a seat on the service is essential for travel Tuesday 7 February 2023.

You will need to claim your annual travel pass, then you can book your seat(s) up to 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the ‘my tickets’ section (the wallet icon if on a mobile). Select ‘View ticket’ and a QR code will appear for the drivers to scan as you board.

To book a seat on the Campus Shuttle Service visit the booking system. For more information on how to book a seat, please read the booking guide.

To track the Campus Shuttle service there is a new app called ‘University of Kent Travel’ which allows you to track the services in live time and is available from the Apple App store and Play Store for androids.

Find out more about the Campus Shuttle. Follow @CampusShuttle on twitter.

Campus Shuttle: additional coaches operating from 1st October 2022

We are pleased to announce that from the 1st October, all additional Campus Shuttle coaches will now be provided by Kings Ferry. Full details for the timetable of these services are displayed on our Campus Shuttle webpage. The booking system will be live on our website soon, until then production of your KentOne card is required to board the service.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle and @unikent_travel on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). You should arrive at the boarding point 5 minutes prior to the scheduled departure time. If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coach

Campus Shuttle: additional Grange Coach services from 26th – 30th September 2022

We are pleased to announce that from Monday 26th September 2022,  the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coaches: 

Grange Coach

Kings Ferry Coaches: 

Campus Shuttle coach

COVID-19 Update (30/11/21): The UK rules have changed

Following the updated Government guidance in response to the new Covid-19 variant, there are some changes to the rules in the UK.

From Today (Tuesday 30 November 2021): 

  • Face coverings are a legal requirement in shops and on all UK public transport. You must wear a face covering throughout your journey, unless you have medical exemptions. This is the law.
  • On campus, face coverings will be expected in all teaching spaces and communal areas. In shared offices and other spaces, face coverings should also be worn where social distancing cannot be maintained, unless you have medical exemptions.
  • International Travel – you must follow the rules for international travel. You should not travel to countries or territories on the red list.
  • If you are planning to travel to England, you should follow the guidance on entering the UK and find out which list the country you are travelling from is on and what you need to do.
  • If you are travelling to the UK from abroad, you will need to take a PCR test, regardless of whether you have symptoms.

University of Kent Links: 

  • COVID-19 Travel Page – regularly updated with COVID-19 travel information.
  • Coronavirus Page – University of Kent Coronavirus page has useful links and detailed information on the University’s response.

Useful Transport Links:

The following links explain what the travel providers are doing to keep their services COVID-friendly and what is expected from passengers during this time to ensure that you can travel in confidence.

Government Guidance Links:

Campus Shuttle coach

Campus Shuttle: service update

Following Government instructions in response to the Covid-19 pandemic lockdown, the University of Kent has temporarily suspended the following Campus Shuttle services. If you have booked onto these services your tickets will be automatically cancelled.

Canterbury to Medway:

·  Monday to Sunday Midnight service

·  Sunday 02:00am service

Medway to Canterbury:

·  Monday to Sunday 11:00pm service

·  Sunday 01:00am service

All other shuttle services will continue but please keep updated for any changes to the service by following the twitter page @CampusShuttle and/or the website [http://www.kent.ac..uk/campus-shuttle]

Following Government guidelines specific for student travel; during the lockdown period (between 5 November and 2 December). The University will remain open and travel from your term time address to the University for education will continue. If you live at the university, you must not move back and forward between your permanent home and student home. Although if you are a student who normally commutes from your permanent home address to the university, you can continue to do so for the purpose of education.

You must not travel if you are experiencing any coronavirus symptoms, are self-isolating as a result of coronavirus symptoms, are sharing a household or support bubble with somebody with symptoms, or have been told to self-isolate after being contacted by NHS Test and Trace. The fine for breaching self isolation rules starts at £1,000. This could increase to up to £10,000 for repeat offences and the most serious breaches.

Campus Shuttle coach

Campus Shuttle: the new booking system

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.

You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!

To book your seat: 

  1. Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the directions and the date of travel for your journey and select ‘Search Buses’.
  4. A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
  5. On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.

To view your bookings and get mobile ticket:

  1. Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option My Bookings’.
  2. A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
  3. In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding.  You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat: 

  1. Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
  2. In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.

Please note: You can also track the shuttle.

 

face covering image

Planning your commute

It is important to plan your journey, especially at the moment to prevent the spread of COVID-19. Here are some tips from the University’s Transport Team.

  • Plan all your journeys before leaving your house.
  • Make sure you bring a face covering (unless you are exempt) and hand sanitiser with you. The Government has also provided a useful checklist that includes questions to ask yourself and what
  • to take with you before leaving home.
  • Be prepared for travel disruptions. For example, due to lower capacity, the bus you were expecting to catch may be full and you may need to wait for longer than anticipated.
  • Ensure your vehicle/bicycle is serviced regularly.
  • Social distance and follow the travel providers’ rules.
  • Ensure you know what payment methods travel providers require.
  • Be familiar with and follow the Government travel guidance.
  • Avoid travel during busy times, if possible.
  • Keep up to date with the latest advice from your travel service provider. See the list below for up to date guidance on public transport.
  • Remember to be kind and support each other – there are health reasons that mean not everyone is able to wear a face covering or may need to use a particular route that others are not able to use.

If you are travelling via public transport, it is important to ensure that you are familiar with what is required to travel with the service provider. For example, you are required to wear a face covering (if you can) when travelling on public transport or Campus Shuttle service. Some travel services may request card payment only and/or bookings only.

The travel providers have published some guides to explain their journey planning, social distancing and how to pay for travel:

For more information, please visit the COVID-19 travel webpage and the coronavirus information webpages.