From 15 January 2024, a new provider (Zeelo) is running our Campus Shuttle service between the Canterbury and Medway campuses.
The timetable isn’t changing but it will take some time to set up the new booking system. So for now, you just need to show your KentOne card (Student ID) to the driver to use the Campus Shuttle. There is no need to book.
Throughout the year we will be working with Zeelo to bring you a new and improved booking system as well as many more exciting developments to simplify how you use the service.
You can still follow the Campus Shuttle X page (formerly Twitter) for any significant shuttle disruptions.
As the Campus Shuttle service only operates during term time and the last day of term (Friday 7th April 2023) is a Bank Holiday there will be a reduced service operating until 19:15pm.
The start of term is also a bank holiday (Monday 8th May 2023), therefore a reduced service will resume at 7:35am. The service will operate to the usual timetable for the rest of the term from the 9th May.
The reduced service will be operating a 52 seater coach on the 7th April (Good Friday) and 8th May (Coronation Bank Holiday). The reduced timetable for both of these dates is displayed below. The Kings Ferry are currently in the process of updating the booking system and online time timetable to reflect this.
There is a new Campus Shuttle booking system for our free coach service between Canterbury and Medway campuses. Booking a seat on the service is essential for travel Tuesday 7 February 2023.
You will need to claim your annual travel pass, then you can book your seat(s) up to 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the ‘my tickets’ section (the wallet icon if on a mobile). Select ‘View ticket’ and a QR code will appear for the drivers to scan as you board.
We are pleased to announce that from the 1st October, all additional Campus Shuttle coaches will now be provided by Kings Ferry. Full details for the timetable of these services are displayed on our Campus Shuttle webpage. The booking system will be live on our website soon, until then production of your KentOne card is required to board the service.
Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle and @unikent_travel on twitter, where any disruptions or changes to the advertised timetable will be announced.
Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). You should arrive at the boarding point 5 minutes prior to the scheduled departure time. If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.
We are pleased to announce that from Monday 26th September 2022, the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.
Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.
Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.
Face coverings are a legal requirement in shops and on all UK public transport. You must wear a face covering throughout your journey, unless you have medical exemptions. This is the law.
On campus, face coverings will be expected in all teaching spaces and communal areas. In shared offices and other spaces, face coverings should also be worn where social distancing cannot be maintained, unless you have medical exemptions.
Following Government instructions in response to the Covid-19 pandemic lockdown, the University of Kent has temporarily suspended the following Campus Shuttle services. If you have booked onto these services your tickets will be automatically cancelled.
Following Government guidelines specific for student travel; during the lockdown period (between 5 November and 2 December). The University will remain open and travel from your term time address to the University for education will continue. If you live at the university, you must not move back and forward between your permanent home and student home. Although if you are a student who normally commutes from your permanent home address to the university, you can continue to do so for the purpose of education.
You must not travel if you are experiencing any coronavirus symptoms, are self-isolating as a result of coronavirus symptoms, are sharing a household or support bubble with somebody with symptoms, or have been told to self-isolate after being contacted by NHS Test and Trace. The fine for breaching self isolation rules starts at £1,000. This could increase to up to £10,000 for repeat offences and the most serious breaches.
The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.
You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!
Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
Choose the directions and the date of travel for your journey and select ‘Search Buses’.
A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.
To view your bookings and get mobile ticket:
Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option ‘My Bookings’.
A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding. You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.
Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat:
Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.
Keep up to date with the latest advice from your travel service provider. See the list below for up to date guidance on public transport.
Remember to be kind and support each other – there are health reasons that mean not everyone is able to wear a face covering or may need to use a particular route that others are not able to use.
If you are travelling via public transport, it is important to ensure that you are familiar with what is required to travel with the service provider. For example, you are required to wear a face covering (if you can) when travelling on public transport or Campus Shuttle service. Some travel services may request card payment only and/or bookings only.
The travel providers have published some guides to explain their journey planning, social distancing and how to pay for travel: