Tag Archives: campus shuttle

The Stagecoach Express M2 service: another way to travel

Stagecoach, in partnership with Megabus, are now providing a new Stagecoach Express service along the M2. Running from Canterbury Bus Station, the service stops at Medway (Chatham and Gillingham) before terminating at North Greenwich Underground Station in London.

Taking just over an hour, the O2 service is the perfect option for commuting between campuses when the Campus Shuttle is not running in the holidays. Or, if you fancy a trip to London, North Greenwich is the home of the O2, and just a short tube ride from central London.

The buses come equipped with free WiFi, contactless payments, power sockets, air conditioning, and disabled access, making for a comfortable and easy commute.

See the table below for a list of the prices, or you can get a weekly commuter ticket for just over £5 a day.

Single Return

Pre-Booking (Plus a £1 booking fee) Pay on Coach Pay on Coach (Student) Pre-Booking (Plus a £1 booking fee) Pay on Coach

Pay on Coach (Student)

Canterbury to/from London

£7.50 £10.00 £8.00 £15.00 £17.00

£12.00

Medway to/from London

£6.00 £8.00 £6.50 £12.00 £13.50

£10.00

Canterbury to/from Medway £5.00 £7.00 £6.00 £10.00 £12.00

£9.00

For more information, and to view the full service timetable, please visit the Stagecoach website.

Booking a Seat on the Campus Shuttle

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry are working with ‘Mobile Onboard’ to improve the booking system.

Due to a technical error with the shuttle booking system, it is currently unable to update the driver in real time with the number of seats booked for each journey. To combat this, we have implemented an interim solution.  We would like to inform those who did not see our tweets earlier this term, that currently it is necessary to book a seat by 4am on the day of travel.  This ensures a list of bookings can be given to the driver at the start of the day. Along with this,  the driver will request to see your ticket and Kent One card to validate your booking.

Booking a ticket is quick and easy. Please see our step by step guide on how to book and cancel tickets below, it only takes a minute!

To book your seat:

  1. Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the direction of travel for your journey and press ‘Book’. Choose the date and time you wish to travel and press ‘Select’. Check your booking details are correct and press ‘Get Ticket Now (Free)’.
  4. On ‘Your Tickets’ page, click ‘Show Ticket’ to access your ticket for boarding.  You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat:

  1. Go to ‘My Tickets.’
  2. Find the journey you need to cancel, and click on ‘Cancel Booking’.
  3. Confirm your decision and you will receive an email confirming the cancellation.

Please note that it is only possible to book a seat for journeys between Canterbury and Medway campuses. If there are spaces you are able to board the shuttle using your Kent One card to travel between any stops. You can also catch the 191 Arriva bus to travel between Medway campuses.

We are currently discussing with The Kings Ferry how to enable bookings between Medway stops in an effort to further improve the service for commuters.

Planning your journey for adverse weather

With evenings getting darker, adverse weather on the horizon, and temporary road closures, knowing the best way to travel can be tricky. Whatever the situation, the Transport Team’s Planning your Journey page has been developed to help plan your commute.

Travel Advisors update the page regularly with new apps, webpages, and social media links that give up to date information on road, rail, bus, and bicycle travel.

Now that winter is looming, we are updating the Transport web pages with the latest adverse weather information, and we will also endeavor to update you on our twitter page if there are any travel disruptions on or around our campuses.

Remember that weather can change at any time. Be prepared for this before you start your journey, no matter the mode of transport.

Driving
Ensure that you and your vehicle are prepared for driving in adverse weather conditions. Read some top tips to prepare for driving during the winter and don’t forget to plan your journey before you leave so you are aware of any disruptions.

Public transport, cycling and walking

  • Plan your journey, check if there are problems on public transport or local roads
  • Delay your journey, if possible, to allow temperatures to rise and ice or snow to melt
  • Avoid footways in the shade. It takes longer for ice or snow to melt in the shade
  • Always wear appropriate footwear and reflective/bright clothing
  • Ensure that you have a torch or lights so motorists and others can see you when walking or cycling. Think Be Bright Be Seen.

 

 

Campus Shuttle Booking System

The Transport Team have become aware of an issue with the Campus Shuttle booking system, which has meant the drivers are unaware how many seats to keep free for Liberty Quays. We are working with Kings Ferry to find a permanent solution. In the meantime, Kings Ferry are implementing an interim solution to ensure that everyone who books a ticket can travel.

To guarantee a seat on the campus shuttle, you must book by 04:00am on the day of travel. This allows Kings Ferry to issue their drivers with a booking report confirming the number of tickets booked and a list of passenger names.  Any bookings made after this time will be subject to availability at the stop as the driver will be unaware that the booking has been made.

For a step by step guide on how to book a seat on the campus shuttle, please visit our website (https://www.kent.ac.uk/campus-shuttle/index.html). 

Campus Shuttle Running Dates

The last day the Campus Shuttle service will run this academic year will be Friday 14 June 2019. Thank you for travelling on the Shuttle service.

The Shuttle will start running Saturday 14 September 2019 for the start of Arrivals Weekend.

The free Campus Shuttle service between Medway and Canterbury campuses runs term-time only.

For more information visit the Campus Shuttle webpage

Campus Shuttle booking now available

Booking is now available for the Campus Shuttle. Book a seat online

If you are using the service to travel to exams, be sure to book a seat to guarantee your travel. Where possible, we recommend booking on an earlier service to ensure you arrive in plenty of time for your exams.

The Campus Shuttle starts running again Tuesday 7 May 2019 for the start of the summer term.

The Campus Shuttle is a free coach service between Medway and Canterbury campuses which runs during term-time only.

For more information visit the Campus Shuttle webpage or follow @CampusShuttle

Campus Shuttle running dates

The shuttle runs term-time only. The last day the shuttle will be running this term will be Friday 5 April 2019.

The shuttle will start running again at the start of the summer term on Tuesday 7 May 2019. Booking will be available a week or so before this date. We will tweet when booking becomes available.

For more information visit the Campus Shuttle webpage or follow @CampusShuttle on twitter.

Campus Shuttle features

Did you know that the shuttle vehicles have the following features on board?

  • USB charging points so you’ll never run out of charge on the journey
  • Wi-Fi to keep you connected
  • Fold down tables on the larger vehicle to help you work
  • Toilets so you’re not caught short

The Wi-Fi on the shuttle vehicles has recently been upgraded. The new password is Kingsferry50.

Book a seat online at www.kent.ac.uk/campus-shuttle

Benefits of the Campus Shuttle service

We hope you are enjoying the changes to the Campus Shuttle. The changes were made based on results from the shuttle survey, completed by over 450 students and staff. Summary of the changes:

  • passengers can now board the Campus Shuttle at Liberty Quays for travel to Pembroke campus and the Dockyard (Western Avenue)
  • to allow for passenger boarding time without losing the hourly service, the shuttle now only stops once on the Canterbury campus, at Keynes bus stop
  • the service no longer stops at Darwin bus stop
  • the on-the-hour timetable continues with some changes to peak travel times to improve reliability
  • change of route: Keynes- Liberty Quays- Dockyard (Western Avenue)- Pembroke- Dockyard (Western Avenue)- Liberty Quays- Keynes
  • the new booking system allows you to book a seat on the day
  • there are two new, larger Campus Shuttle vehicles (53 and 34 seaters) wrapped with a University of Kent design

There are other benefits of the service, the Campus Shuttle:

  • is a free, regular service
  • runs on weekdays and weekends
  • has on-board Wi-Fi
  • has on-board USB charging points
  • new booking system is mobile-friendly

If you would like to provide feedback on the Campus Shuttle please contact TransportTeam@kent.ac.uk

Campus Shuttle booking system now available

The new booking system for the Campus Shuttle is now open. The booking system is known as My Mobile Tickets, a service provided on behalf of The Kings Ferry by Mobile Onboard Limited.

How to book a seat

  1. Select ‘Book or cancel a seat’ on the shuttle webpage from your desktop, tablet or mobile phone. www.kent.ac.uk/campus-shuttle
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the direction of travel for your journey and press ‘Book’. Choose the date and time you wish to travel and press ‘Select’. Check your booking details and press ‘Get Ticket Now (Free)’.
  4. On your Tickets page, click ‘Show Ticket’ to access your ticket for boarding.  If you have a smartphone you can scan the ticket on your phone on the device located on the shuttle vehicle.  If you do not have a smartphone, you can download and print your ticket. Scan the printed ticket when your board the shuttle.

Need help with your ticket? Visit the Help Portal within the web app or email Mobile on Board at help@mymobiletickets.com

Benefits of the new booking system

  • Ability to book or cancel a seat on the day of travel
  • Designed to be mobile-friendly. Don’t forget to download a shortcut on your smartphone home screen
  • Simple and easy to use
  • Provides live data for better monitoring

To learn more about all the other changes to the shuttle including new vehicles, adjusted timetable, and changes to shuttle stops, see our Campus Shuttle changes story

Please follow @CampusShuttle on Twitter for service updates or view these on the University planning your journey web page. If you would like to give feedback about changes to the shuttle service, please email TransportTeam@kent.ac.uk

We hope you enjoy travelling on the service provided by the University of Kent and operated by The Kings Ferry.