The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.
You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!
Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
Choose the directions and the date of travel for your journey and select ‘Search Buses’.
A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.
To view your bookings and get mobile ticket:
Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option ‘My Bookings’.
A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding. You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.
Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat:
Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.
With the campus reopening it is time to start thinking about your journey to University. Due to the current COVID situation knowing the best way to travel can be tricky. Whatever the situation, the Transport Team’s Planning your Journey page is here to help you.
Alongside the Government safer travel guidance, we encourage all staff and students to walk and cycle to and from our campuses, where reasonably possible during this time.
Kent recommend before leaving home you plan for all journeys you will need to make before returning home and remember your journey may be disrupted due to COVID. Be prepared by always carrying with you face coverings and hand sanitizer to use in accordance with Government and University of Kent guidance, travel providers restrictions and
to help prevent the spread of Coronavirus.
To help you plan your journey, here are some useful links:
Be prepared before leaving home and plan your journey. Including the journeys you need to make in between and the journey home.
Ensure you have everything you need, such as appropriate clothing for weather change.
Be prepared for travel disruptions. For example the bus you were expecting to catch may be full and you will need to wait for longer than anticipated.
Ensure your vehicle/bicycle is serviced regularly.
Ensure you are familiar with what is required to travel with the service provider. For example you are required to wear a face covering (if you can) when travelling on public transport or Campus Shuttle service. Some travel services may request card payment only and/or bookings only. Visit our COVID-19 travel page for more information on what is expected from you when travelling.
Social distance and follow the travel providers rules.
Ensure you know what payment methods travel providers require.
Be familiar with and follow the Government travel guidance.
The University of Kent works in partnership with stagecoach to bring our staff and students the best value accessible bus travel in Kent.
We are currently the first to be trialing the new Stagecoach mobile corporate app, which enables you to gain exclusive access to the latest discounted bus tickets. As a University of Kent or Kent Union member of staff you receive a 25% discount!
The discounted ticket range includes weekly (7 day) and monthly (28 day) tickets for the Canterbury local travel zone or the whole South East area, for those travelling a bit further to work.
Buying bus tickets on the mobile app means you can pay conveniently on the go using card, Apple Pay or Google Pay, and you can use your ticket straight away! What’s even better is there aren’t any restrictions on when you can use your ticket. So whether you’re commuting to work, nipping out for the evening or exploring local hidden gems at the weekend, you can get there for less.
Of course, COVID safety is at the top of the agenda at the moment and Stagecoach has published a guide to travelling safely by bus – https://www.stagecoachbus.com/promos-and-offers/national/covid-19-travelling-safely. With extensive measures to make their services COVID-secure all their local buses are accredited with Visit Britain’s “We’re Good to Go” official mark, recognising the measures they’ve taken to meet government COVID guidelines, keep buses clean and aid social distancing.
Remember – it’s mandatory to use of face coverings on all public transport and social distancing should be maintained at the bus stops and on the buses.
Please see the following update from Procurement about the University’s new Travel Provider and Travel Policy.
The University has awarded a contract to Key Travel as our new Travel Provider. Key will replace Click Travel imminently, and access to Click will be discontinued from December 2018.
If you currently book with Click Travel, Procurement will contact your School/Department Finance Administrator by mid-November to discuss access rights and training dates for the rollout. Should you be unable to attend the training session there will be frequent webinars which you will also be invited to attend.
This new contract also aligns with the launch of the new Travel Policy which was approved by Executive Group (EG) and went live on 10 October.
The policy can be found here and clarifies and expands upon the previous policy, providing guidance on when and how to book travel, how to assess and manage risk when travelling (especially to countries that may present danger to visitors), the use of rail, hotels, taxis, flights, and specialist providers such as Uber, AirBnB, and Booking.com.
There is also a summary which provides a high level overview of the contents.