Tag Archives: staff business travel

Campus Shuttle New Booking System & Tracking

There is a new Campus Shuttle booking system for our free coach service between Canterbury and Medway campuses. Booking a seat on the service is essential for travel Tuesday 7 February 2023.

You will need to claim your annual travel pass, then you can book your seat(s) up to 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the ‘my tickets’ section (the wallet icon if on a mobile). Select ‘View ticket’ and a QR code will appear for the drivers to scan as you board.

To book a seat on the Campus Shuttle Service visit the booking system. For more information on how to book a seat, please read the booking guide.

To track the Campus Shuttle service there is a new app called ‘University of Kent Travel’ which allows you to track the services in live time and is available from the Apple App store and Play Store for androids.

Find out more about the Campus Shuttle. Follow @CampusShuttle on twitter.

Travel Plan Survey

It is that time of year where the Transport Team are working on developing a New Travel Plan and we want to hear from staff and students about your commute to and from the University and travel within the local area.

By completing the survey, you help us plan our future transport strategies, understand what current services are working well, what improvements or changes Staff and Students would like to the current transport options provided, and help us with our carbon emissions research.

Plus complete the survey for the chance to win £150, £75 or £50 added to your KentOne card.

The survey has been extended to 11:59pm on Monday 21st November 2022.

Students Survey: www.smartsurvey.co.uk/s/VJXA2S/  Staff Survey: www.smartsurvey.co.uk/s/YVTNS2/

Travel Disruptions: October 2022

There are some disruptions to Southeastern train and Arriva bus services planned for October which may affect your travel to Canterbury and Medway Campuses, details of which are provided below.

If you are travelling during this time, we advise that you plan your journey prior to travelling and check our Campus Travel updates page.

Trains:

Southeastern have announced that there will be strike action taking place on the rail network on: Saturday 1 October, Wednesday 5 October, and Saturday 8 October. For full details please visit the Southeastern strike action webpage.

Train Strike Days:

Saturday 1 October and Wednesday 5 October: No Southeastern train services will be operating. Please do not attempt to travel by train on this day.  For alternative transport options visit Traveline.

Saturday 8 October: A limited service will be operating and some routes will be closed. Southeastern have advised to only travel if absolutely necessary and if you are travelling to expect severe disruption and plan your journey ahead of travelling.

Days following the train strikes:

Sunday 2 October: Some trains will not run before 07:00.

Thursday 6 October: Southeastern expect a normal service to operate.

Sunday 9 October:  Services will operate later in the morning, with no trains running before 07.00.

Arriva Buses – Medway: 

Arriva bus company have announced that there will be further industrial action taking place across Northfleet, Gillingham, Maidstone and Tunbridge Wells on the 6th, 7th, 10th and 11th of October.

Update (11/10/2022): Arriva have announced another 13 days of industrial action taking place on the 19th, 20th, 21st, 24th, 25th, 26th, 27th and 28th October, as well as, the 7th, 8th, 9th, 10th, 11th of November.

Please visit the Arriva Kent industrial action webpage for full details on the Arriva bus disruptions during this time.

Roadworks: 

M20 closure between junction 10A and 11: This closure will be in place from 21:00 on Friday 7th October until 06:00 on Monday 10th October. There will be a diversion route in place using the A20, A261, A259 and A2070 to go London bound and the same roads in reverse order to go coast bound.

 3 way road works on the junction of University Road/St Thomas Hill: At peak times there may be some delays and we encourage you to plan your journey prior to travelling.

St Stephens Road Closure, Canterbury: This closure will be in place from 22:00 on Thursday 20th October until 06:00 on Monday 24th October.

Campus Shuttle: additional coaches operating from 1st October 2022

We are pleased to announce that from the 1st October, all additional Campus Shuttle coaches will now be provided by Kings Ferry. Full details for the timetable of these services are displayed on our Campus Shuttle webpage. The booking system will be live on our website soon, until then production of your KentOne card is required to board the service.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle and @unikent_travel on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). You should arrive at the boarding point 5 minutes prior to the scheduled departure time. If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coach

Campus Shuttle: additional Grange Coach services from 26th – 30th September 2022

We are pleased to announce that from Monday 26th September 2022,  the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coaches: 

Grange Coach

Kings Ferry Coaches: 

Campus Shuttle coach

Travel Information for Monday 19th September 2022

Following the announcement of Queen Elizabeth II’s funeral on Monday 19 September 2022, which will also be a bank holiday, some travel providers have amended their services. Therefore, if you are travelling on the 19 September 2022 we advise that you plan your journey prior to travelling and check our Campus Travel updates page.

Travel Provider Service Updates – 19 September:

Stagecoach Bus – Canterbury:

On Monday, Stagecoach will be operating on the normal term-time Sunday bus timetables. This means the Uni1 service between the Canterbury campus and city centre will operate every half hour, supplemented with Triangle bus services every 20 minutes to and from Keynes bus stop. We highly recommend that you download the Stagecoach Bus App, where you can view real time tracking of buses.

Arriva Bus – Medway: 

On Monday, Arriva will be operating on the normal term-time Sunday bus timetables. Further information can be found on Arriva’s website.

National Express: 

National Express have stated that on Monday there will be major road closures in central London and London Victoria Coach Station will be out of use. However, if you are still planning on booking a ticket to or from London and travelling via Wembley Stadium, you will need to select Victoria Coach Station in our journey planner. Please see National Express service updates page for further details.

Train: 

South Eastern rail are encouraging people to plan their journey if travelling on Monday as they expect busier services. There are likely to be changes to normal routes in and around stations in order to manage queuing and demand. The Elizabeth line will run a special service with 12 trains per hour and London underground will run as usual. All planned engineering works from Wednesday 14 to Monday 19 September have been cancelled.

Eurostar:

All UK rail strikes have been cancelled, as such the Eurostar have been able to reinstate cancelled trains for the 15, 16 and 17 September. Eurostar will be operating on a full timetable with a few alterations. Further details can be found at Eurostar service updates page.

International: 

The Transport Team are not aware of any changes affecting  ferries, flights or airports on Monday.

Roadworks: 

Please be aware there are 3 way road works on the junction of University Road/St Thomas Hill. At peak times there may be some delays and we encourage you to plan your journey prior to travelling.

COVID-19 Update (30/11/21): The UK rules have changed

Following the updated Government guidance in response to the new Covid-19 variant, there are some changes to the rules in the UK.

From Today (Tuesday 30 November 2021): 

  • Face coverings are a legal requirement in shops and on all UK public transport. You must wear a face covering throughout your journey, unless you have medical exemptions. This is the law.
  • On campus, face coverings will be expected in all teaching spaces and communal areas. In shared offices and other spaces, face coverings should also be worn where social distancing cannot be maintained, unless you have medical exemptions.
  • International Travel – you must follow the rules for international travel. You should not travel to countries or territories on the red list.
  • If you are planning to travel to England, you should follow the guidance on entering the UK and find out which list the country you are travelling from is on and what you need to do.
  • If you are travelling to the UK from abroad, you will need to take a PCR test, regardless of whether you have symptoms.

University of Kent Links: 

  • COVID-19 Travel Page – regularly updated with COVID-19 travel information.
  • Coronavirus Page – University of Kent Coronavirus page has useful links and detailed information on the University’s response.

Useful Transport Links:

The following links explain what the travel providers are doing to keep their services COVID-friendly and what is expected from passengers during this time to ensure that you can travel in confidence.

Government Guidance Links:

Highway Code Updates image

Changes to the Highway Code 2021

The rules in the Highway code are being updated for 2021 to improve road safety for cyclists, pedestrians and horse riders. There will be further changes made to the Code between September 2021 and February 2022.

It is vital to stay up to date with the Highway Code and it is easy to keep updated online:

  • GOV.UK provides a list of the latest Highway Code updates and let’s you see what has been amended. It also allows you to search for key words and phrases within The Highway Code,quickly move between related rules, follow links to the original laws that the rules are based on and print sections.
  • You can also sign up for email alerts and be notified whenever the Highway Code is being updated.
  • Follow @HighwayCodeGB on Twitter or Facebook for news of any updates and regular road safety reminders.
  • There is also the Official Highway Code app.
Campus Shuttle coach

Campus Shuttle: the new booking system

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.

You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!

To book your seat: 

  1. Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the directions and the date of travel for your journey and select ‘Search Buses’.
  4. A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
  5. On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.

To view your bookings and get mobile ticket:

  1. Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option ‘My Bookings’.
  2. A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
  3. In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding.  You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat: 

  1. Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
  2. In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.

Please note: You can also track the shuttle.