Tag Archives: public transport

Campus Shuttle New Booking System & Tracking

There is a new Campus Shuttle booking system for our free coach service between Canterbury and Medway campuses. Booking a seat on the service is essential for travel Tuesday 7 February 2023.

You will need to claim your annual travel pass, then you can book your seat(s) up to 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the ‘my tickets’ section (the wallet icon if on a mobile). Select ‘View ticket’ and a QR code will appear for the drivers to scan as you board.

To book a seat on the Campus Shuttle Service visit the booking system. For more information on how to book a seat, please read the booking guide.

To track the Campus Shuttle service there is a new app called ‘University of Kent Travel’ which allows you to track the services in live time and is available from the Apple App store and Play Store for androids.

Find out more about the Campus Shuttle. Follow @CampusShuttle on twitter.

Single Bus Journeys for £2

The cost of a single bus journey has been capped at £2 on most Stagecoach and Arriva routes has now been extended until the end of June.

The Bus Fare Cap scheme is a Government funded scheme introduced on most single bus journeys across England from the 1st January 2023.

These tickets can be purchased on the bus apps or on board.

For more information please visit the Stagecoach webpage for Canterbury buses or the Arriva webpage for Medway buses.

Train Disruptions: December 2022 and January 2023

Due to various industrial action, there will be reduced train services from Tuesday 13th December 2022 until Sunday 8th January 2023. During this time significant disruption is expected across the rail network. Trains will be busier and likely to be finish earlier and there will be no services operating in some places. If you are travelling, please ensure you plan your journey prior to travelling and check the train times.

For further information, please visit the Southeastern Railway service disruptions webpage and the National Rail industrial actions service disruptions page.

We have received the following image from our contact at Southeastern regarding Southeastern trains. Please be aware there are also some engineering works in various areas during this time.

Travel Plan Survey

It is that time of year where the Transport Team are working on developing a New Travel Plan and we want to hear from staff and students about your commute to and from the University and travel within the local area.

By completing the survey, you help us plan our future transport strategies, understand what current services are working well, what improvements or changes Staff and Students would like to the current transport options provided, and help us with our carbon emissions research.

Plus complete the survey for the chance to win £150, £75 or £50 added to your KentOne card.

The survey has been extended to 11:59pm on Monday 21st November 2022.

Students Survey: www.smartsurvey.co.uk/s/VJXA2S/  Staff Survey: www.smartsurvey.co.uk/s/YVTNS2/

Travel Disruptions: October 2022

There are some disruptions to Southeastern train and Arriva bus services planned for October which may affect your travel to Canterbury and Medway Campuses, details of which are provided below.

If you are travelling during this time, we advise that you plan your journey prior to travelling and check our Campus Travel updates page.

Trains:

Southeastern have announced that there will be strike action taking place on the rail network on: Saturday 1 October, Wednesday 5 October, and Saturday 8 October. For full details please visit the Southeastern strike action webpage.

Train Strike Days:

Saturday 1 October and Wednesday 5 October: No Southeastern train services will be operating. Please do not attempt to travel by train on this day.  For alternative transport options visit Traveline.

Saturday 8 October: A limited service will be operating and some routes will be closed. Southeastern have advised to only travel if absolutely necessary and if you are travelling to expect severe disruption and plan your journey ahead of travelling.

Days following the train strikes:

Sunday 2 October: Some trains will not run before 07:00.

Thursday 6 October: Southeastern expect a normal service to operate.

Sunday 9 October:  Services will operate later in the morning, with no trains running before 07.00.

Arriva Buses – Medway: 

Arriva bus company have announced that there will be further industrial action taking place across Northfleet, Gillingham, Maidstone and Tunbridge Wells on the 6th, 7th, 10th and 11th of October.

Update (11/10/2022): Arriva have announced another 13 days of industrial action taking place on the 19th, 20th, 21st, 24th, 25th, 26th, 27th and 28th October, as well as, the 7th, 8th, 9th, 10th, 11th of November.

Please visit the Arriva Kent industrial action webpage for full details on the Arriva bus disruptions during this time.

Roadworks: 

M20 closure between junction 10A and 11: This closure will be in place from 21:00 on Friday 7th October until 06:00 on Monday 10th October. There will be a diversion route in place using the A20, A261, A259 and A2070 to go London bound and the same roads in reverse order to go coast bound.

 3 way road works on the junction of University Road/St Thomas Hill: At peak times there may be some delays and we encourage you to plan your journey prior to travelling.

St Stephens Road Closure, Canterbury: This closure will be in place from 22:00 on Thursday 20th October until 06:00 on Monday 24th October.

Campus Shuttle: additional coaches operating from 1st October 2022

We are pleased to announce that from the 1st October, all additional Campus Shuttle coaches will now be provided by Kings Ferry. Full details for the timetable of these services are displayed on our Campus Shuttle webpage. The booking system will be live on our website soon, until then production of your KentOne card is required to board the service.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle and @unikent_travel on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). You should arrive at the boarding point 5 minutes prior to the scheduled departure time. If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coach

Campus Shuttle: additional Grange Coach services from 26th – 30th September 2022

We are pleased to announce that from Monday 26th September 2022,  the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coaches: 

Grange Coach

Kings Ferry Coaches: 

Campus Shuttle coach

Planning your Journey: during adverse weather

As the weather is beginning to get colder, it is important that you understand what to do during adverse weather. The Transport Team’s Travel During Adverse Weather page has been updated with relevant information to ensure you know what to do if adverse weather occurs.

The team have also created a Top tips to help you plan your journey in advance of travelling in snow, ice, high winds and torrential rain to ensure you are always prepared for travel disruption and are winter ready. In addition, the Transport Team’s Planning your Journey pages are updated regularly with useful journey planning tools and advice to assist you. Remember the weather can change at any time, you should be prepared for this before you start your journey.

Where possible the Transport Team will endeavour to keep the @unikent_travel twitter feed updated with all transport information and any travel disruptions on or around our campuses.

Driving: 

Ensure that you and your vehicle are prepared for driving in adverse weather conditions. Read some top tips to prepare for driving during the winter and don’t forget to plan your journey before you leave so you are aware of any disruptions.

Public transport, cycling and walking:

  • Plan your journey, check if there are problems on public transport or local roads
  • Delay your journey, if possible, to allow temperatures to rise and ice or snow to melt
  • Avoid footways in the shade. It takes longer for ice or snow to melt in the shade
  • Always wear appropriate footwear and reflective/bright clothing
  • Ensure that you have a torch or lights so motorists and others can see you when walking or cycling. Think Be Bright Be Seen.

Other Useful Links:

COVID-19 Update (30/11/21): The UK rules have changed

Following the updated Government guidance in response to the new Covid-19 variant, there are some changes to the rules in the UK.

From Today (Tuesday 30 November 2021): 

  • Face coverings are a legal requirement in shops and on all UK public transport. You must wear a face covering throughout your journey, unless you have medical exemptions. This is the law.
  • On campus, face coverings will be expected in all teaching spaces and communal areas. In shared offices and other spaces, face coverings should also be worn where social distancing cannot be maintained, unless you have medical exemptions.
  • International Travel – you must follow the rules for international travel. You should not travel to countries or territories on the red list.
  • If you are planning to travel to England, you should follow the guidance on entering the UK and find out which list the country you are travelling from is on and what you need to do.
  • If you are travelling to the UK from abroad, you will need to take a PCR test, regardless of whether you have symptoms.

University of Kent Links: 

  • COVID-19 Travel Page – regularly updated with COVID-19 travel information.
  • Coronavirus Page – University of Kent Coronavirus page has useful links and detailed information on the University’s response.

Useful Transport Links:

The following links explain what the travel providers are doing to keep their services COVID-friendly and what is expected from passengers during this time to ensure that you can travel in confidence.

Government Guidance Links:

social media competition

Social Media Competition

We would like to encourage our students and staff to interact with @unikent_travel on social media. Therefore, we have created a Transport competition with prizes.

The prizes include vouchers for various food outlets on Canterbury campus and the winner will be announced on Friday 17 December 2021.

To enter the competition:

  • Get a picture – this can be a photo you have taken or one that you have created.
  • Think of a good caption – either promoting road safety or sustainable travel home for Christmas.
  • Post the image and caption – you can post this on Twitter and/or Instagram.
  • Tag @unikent_travel in your post to enter the competition.