Tag Archives: transport enquiries

Grange Coach

Campus Shuttle: additional Grange Coach services from 26th – 30th September 2022

We are pleased to announce that from Monday 26th September 2022,  the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coaches: 

Grange Coach

Kings Ferry Coaches: 

Campus Shuttle coach

social media competition

Social Media Competition

We would like to encourage our students and staff to interact with @unikent_travel on social media. Therefore, we have created a Transport competition with prizes.

The prizes include vouchers for various food outlets on Canterbury campus and the winner will be announced on Friday 17 December 2021.

To enter the competition:

  • Get a picture – this can be a photo you have taken or one that you have created.
  • Think of a good caption – either promoting road safety or sustainable travel home for Christmas.
  • Post the image and caption – you can post this on Twitter and/or Instagram.
  • Tag @unikent_travel in your post to enter the competition.
New Transport & Travel web page image

Unveiling of our revamped Transport & Travel website

After many months in development, we are proud to announce that we have a brand-new transport website! Our new website offers everything you need to know ranging from bus timetables to applying for a parking permit. The sleek yet simple design ensures that all of our useful information is accessible and easy-to-read so you can plan your journey with ease.  

We would like to give a big thank you to Sami Bakaitis, a Student Work-Study Associate who worked with us on this new project. His developing knowledge on building websites and his eagerness to implement sustainability into our new webpages made him the perfect candidate for this role. Despite working from home, the Transport Team, the Web & Learning Development Team and Sami were all able to work together seamlessly to create a fluid and functional website.

 “I am proud of Sami and Kelsey Laidler-Symes (Sustainable Travel Operations Coordinator) for having produced a website that supports the University Travel Plans aim to reduce single car occupancy, carbon emissions and provides information about Commuting Smarter around Kent.  

I would like to take this opportunity to thank them both and others who have given their assistance to enable them to achieve this. In particular, the support from Gill Brealey (Traffic Operations Coordinator), the technical expertise from Jonathan Thirwell (UX Developer) and the guidance and help from Mark Fendley (Web and Learning Development Manager) 

We welcome feedback on your thoughts or ideas on how we can improve our webpages to ensure they continue to work for everyone.”  

Teresa Curteis- Head of Traffic Management & Travel 

Campus Shuttle coach

Campus Shuttle: the new booking system

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.

You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!

To book your seat: 

  1. Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the directions and the date of travel for your journey and select ‘Search Buses’.
  4. A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
  5. On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.

To view your bookings and get mobile ticket:

  1. Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option My Bookings’.
  2. A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
  3. In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding.  You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat: 

  1. Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
  2. In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.

Please note: You can also track the shuttle.

 

We’ve moved- Security and Transport Centre

We would like to remind any returning students and staff that the Transport Team relocated to the new Security and Transport Centre (map) with Campus Security in May 2017. The building is an extension of the current Campus Security building, located near to Santander on central campus.

The new building delivers an improved working environment for the teams and includes a reception area that has been specifically designed to improve customer experience. The new location also provides us with the space to expand of our team so we can process enquiries more efficiently.

The opening times for the Security and Transport Centre are as follows:

  • Transport Team: Monday- Friday 8.30- 17.00
  • Campus Security: always open

For all travel enquiries please come to the Security and Transport Centre.