From 15 January 2024, a new provider (Zeelo) is running our Campus Shuttle service between the Canterbury and Medway campuses.
The timetable isn’t changing but it will take some time to set up the new booking system. So for now, you just need to show your KentOne card (Student ID) to the driver to use the Campus Shuttle. There is no need to book.
Throughout the year we will be working with Zeelo to bring you a new and improved booking system as well as many more exciting developments to simplify how you use the service.
You can still follow the Campus Shuttle X page (formerly Twitter) for any significant shuttle disruptions.
We are pleased to announce that from the 1st October, all additional Campus Shuttle coaches will now be provided by Kings Ferry. Full details for the timetable of these services are displayed on our Campus Shuttle webpage. The booking system will be live on our website soon, until then production of your KentOne card is required to board the service.
Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle and @unikent_travel on twitter, where any disruptions or changes to the advertised timetable will be announced.
Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). You should arrive at the boarding point 5 minutes prior to the scheduled departure time. If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.
Having listened to your suggestions from the recent Campus Shuttle survey, which over 450 staff and students completed, there will be some exciting changes to the service from January.
In response to your feedback:
passengers will now be able to board the Campus Shuttle at Liberty Quays for travel to Pembroke campus and the Dockyard (Western Avenue)
to allow for passenger boarding time without losing the hourly service, the shuttle will now only stop once on the Canterbury campus, at Keynes bus stop
the service will no longer stop at Darwin bus stop
the on-the-hour timetable will continue
we are introducing two new, larger Campus Shuttle vehicles (49 and 34 seaters).
Medway student feedback was clear in wanting the new service from Liberty Quays to the Pembroke campus and the Historic Dockyard. To ensure we can keep an hourly service, the decision had to be made to remove one of the stops at Canterbury. The majority of you in the survey said you’d prefer to keep the Keynes bus stop, or had no clear preference.
Features of the new vehicles include Wi-Fi, USB charging points, more comfortable seats, a toilet and fold out tables on the larger vehicle. Both of the vehicles will be wrapped in a University of Kent design.
We’ll be publishing more information for the new improved service in the New Year.