Tag Archives: travel advice

Zeelo Booking System

Campus Shuttle: New Booking System

It is essential that you Book a Seat prior to travelling from the first day of Summer Term, 6 May. 

Visit zeelo.co or download the Zeelo app for iOS or android and search for your University of Kent Campus Shuttle. Purchase a free University of Kent Travel pass and then book your journeys. We recommend you use the Zeelo app so you can be notified of any disruption to your booked journeys. This will replace updates to the @CampusShuttle account on X (formerly twitter).  

All passes are valid for any of the serviced stops (Keynes stop, Piers Quay, Historic Dockyard or Pembroke) between Canterbury and Medway campuses. If you are using the Piers Quay or Historic Dockyard stops, make sure to check the pick-up/drop-off times on the timetable. This will differ slightly from the time shown in your app and on your booking (from Canterbury or Medway). 

For steps on how to book or cancel a seat, please watch the booking video or read the booking guide. 

Campus Shuttle: Reduced Timetable

As Friday 29th March and Monday 1st April are Bank Holidays there will be a reduced service operating until 19:15pm.

The service only operates during term time, the service will operate to the usual timetable from the 2nd April until the 5th April (end of term).

The start of term is also a bank holiday (Monday 6th May 2024), therefore a reduced service will resume at 7:35am. The service will operate to the usual timetable for the rest of the term from the 7th May.

The reduced service will be operating a 53 seater coach on the 29th March (Good Friday), 1st April (Easter Monday), and 6th May (Early May bank holiday). The reduced timetable for these dates is displayed below.

For any service updates please follow the @CampusShuttle twitter feed or contact Zeelo’s 24/7 Customer Care team on 0330 808 3306 or email csteam@zeelo.co

The booking system will be live soon! An update on the booking system will be sent before the bank holiday weekend.

reduced-timetable-1.png (257×387)

Travel Plan Survey

It is that time of year where the Transport Team are working on developing a New Travel Plan and we want to hear from staff and students about your commute to and from the University and travel within the local area.

By completing the survey, you help us plan our future transport strategies, understand what current services are working well, what improvements or changes Staff and Students would like to the current transport options provided, and help us with our carbon emissions research.

Plus complete the survey for the chance to win £150, £75 or £50 added to your KentOne card.

The survey has been extended to 11:59pm on Monday 21st November 2022.

Students Survey:www.smartsurvey.co.uk/s/VJXA2S/  Staff Survey: www.smartsurvey.co.uk/s/YVTNS2/

Campus Shuttle: additional coaches operating from 1st October 2022

We are pleased to announce that from the 1st October, all additional Campus Shuttle coaches will now be provided by Kings Ferry. Full details for the timetable of these services are displayed on our Campus Shuttle webpage. The booking system will be live on our website soon, until then production of your KentOne card is required to board the service.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle and @unikent_travel on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). You should arrive at the boarding point 5 minutes prior to the scheduled departure time. If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coach

Campus Shuttle: additional Grange Coach services from 26th – 30th September 2022

We are pleased to announce that from Monday 26th September 2022,  the Campus Shuttle will have additional capacity and late night services operating between Canterbury and Medway campuses. The additional coaches put in place this week (WC 26/09/22) will be provided by Grange Travel (see below image) and we hope that Kings Ferry will be able to accommodate the additional services from next week when the booking system should be live on our website. Full details for the timetable of these services are displayed on our Campus Shuttle webpage.

Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle on twitter, where any disruptions or changes to the advertised timetable will be announced.

Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.

Grange Coaches: 

Grange Coach

Kings Ferry Coaches: 

Campus Shuttle coach

Planning your Journey: during adverse weather

As the weather is beginning to get colder, it is important that you understand what to do during adverse weather. The Transport Team’s Travel During Adverse Weather page has been updated with relevant information to ensure you know what to do if adverse weather occurs.

The team have also created a Top tips to help you plan your journey in advance of travelling in snow, ice, high winds and torrential rain to ensure you are always prepared for travel disruption and are winter ready. In addition, the Transport Team’s Planning your Journey pages are updated regularly with useful journey planning tools and advice to assist you. Remember the weather can change at any time, you should be prepared for this before you start your journey.

Where possible the Transport Team will endeavour to keep the @unikent_travel twitter feed updated with all transport information and any travel disruptions on or around our campuses.

Driving: 

Ensure that you and your vehicle are prepared for driving in adverse weather conditions. Read some top tips to prepare for driving during the winter and don’t forget to plan your journey before you leave so you are aware of any disruptions.

Public transport, cycling and walking:

  • Plan your journey, check if there are problems on public transport or local roads
  • Delay your journey, if possible, to allow temperatures to rise and ice or snow to melt
  • Avoid footways in the shade. It takes longer for ice or snow to melt in the shade
  • Always wear appropriate footwear and reflective/bright clothing
  • Ensure that you have a torch or lights so motorists and others can see you when walking or cycling. Think Be Bright Be Seen.

Other Useful Links:

COVID-19 Update (30/11/21): The UK rules have changed

Following the updated Government guidance in response to the new Covid-19 variant, there are some changes to the rules in the UK.

From Today (Tuesday 30 November 2021): 

  • Face coverings are a legal requirement in shops and on all UK public transport. You must wear a face covering throughout your journey, unless you have medical exemptions. This is the law.
  • On campus, face coverings will be expected in all teaching spaces and communal areas. In shared offices and other spaces, face coverings should also be worn where social distancing cannot be maintained, unless you have medical exemptions.
  • International Travel – you must follow the rules for international travel. You should not travel to countries or territories on the red list.
  • If you are planning to travel to England, you should follow the guidance on entering the UK and find out which list the country you are travelling from is on and what you need to do.
  • If you are travelling to the UK from abroad, you will need to take a PCR test, regardless of whether you have symptoms.

University of Kent Links: 

  • COVID-19 Travel Page – regularly updated with COVID-19 travel information.
  • Coronavirus Page – University of Kent Coronavirus page has useful links and detailed information on the University’s response.

Useful Transport Links:

The following links explain what the travel providers are doing to keep their services COVID-friendly and what is expected from passengers during this time to ensure that you can travel in confidence.

Government Guidance Links:

social media competition

Social Media Competition

We would like to encourage our students and staff to interact with @unikent_travel on social media. Therefore, we have created a Transport competition with prizes.

The prizes include vouchers for various food outlets on Canterbury campus and the winner will be announced on Friday 17 December 2021.

To enter the competition:

  • Get a picture – this can be a photo you have taken or one that you have created.
  • Think of a good caption – either promoting road safety or sustainable travel home for Christmas.
  • Post the image and caption – you can post this on Twitter and/or Instagram.
  • Tag @unikent_travel in your post to enter the competition.