Complete the University’s Travel Plan Survey by midnight on Friday 22 November for the chance to win £100 Amazon voucher.
The Travel Plan Survey is essential to enable us to report the carbon emission data as well as gathering your feedback so we can work to improve your travel experience.
The survey only takes 5-10 minutes to complete.
Complete the Travel Plan Survey now or use the QR code below. If scanning the QR code on mobile, you will need to select ‘continue to browser’.
It is essential that you Book a Seat prior to travelling from the first day of Summer Term, 6 May.
Visit zeelo.co or download the Zeelo app for iOS or android and search for your University of Kent Campus Shuttle. Purchase a free University of Kent Travel pass and then book your journeys. We recommend you use the Zeelo app so you can be notified of any disruption to your booked journeys. This will replace updates to the @CampusShuttle account on X (formerly twitter).
All passes are valid for any of the serviced stops (Keynes stop, Piers Quay, Historic Dockyard or Pembroke) between Canterbury and Medway campuses. If you are using the Piers Quay or Historic Dockyard stops, make sure to check the pick-up/drop-off times on the timetable. This will differ slightly from the time shown in your app and on your booking (from Canterbury or Medway).
For steps on how to book or cancel a seat, please watch the booking video or read the booking guide.
As Friday 29th March and Monday 1st April are Bank Holidays there will be a reduced service operating until 19:15pm.
The service only operates during term time, the service will operate to the usual timetable from the 2nd April until the 5th April (end of term).
The start of term is also a bank holiday (Monday 6th May 2024), therefore a reduced service will resume at 7:35am. The service will operate to the usual timetable for the rest of the term from the 7th May.
The reduced service will be operating a 53 seater coach on the 29th March (Good Friday), 1st April (Easter Monday), and 6th May (Early May bank holiday). The reduced timetable for these dates is displayed below.
For any service updates please follow the @CampusShuttle twitter feed or contact Zeelo’s 24/7 Customer Care team on 0330 808 3306 or email csteam@zeelo.co
The booking system will be live soon! An update on the booking system will be sent before the bank holiday weekend.
From 15 January 2024, a new provider (Zeelo) is running our Campus Shuttle service between the Canterbury and Medway campuses.
The timetable isn’t changing but it will take some time to set up the new booking system. So for now, you just need to show your KentOne card (Student ID) to the driver to use the Campus Shuttle. There is no need to book.
Throughout the year we will be working with Zeelo to bring you a new and improved booking system as well as many more exciting developments to simplify how you use the service.
You can still follow the Campus Shuttle X page (formerly Twitter) for any significant shuttle disruptions.
Complete the University’s Travel Plan Survey by midnight on Sunday 29 October for the chance to win one of our £25 vouchers for your KentOne card.
The Travel Plan Survey is essential so we can report the carbon emission data as well as gathering your feedback so we can work to improve your travel experience.
The survey only takes 5-10 minutes to complete.
Complete the Travel Plan Survey now or use the QR code below. If scanning the QR code on mobile, you will need to select ‘continue to browser’.
As the Campus Shuttle service only operates during term time and the last day of term (Friday 7th April 2023) is a Bank Holiday there will be a reduced service operating until 19:15pm.
The start of term is also a bank holiday (Monday 8th May 2023), therefore a reduced service will resume at 7:35am. The service will operate to the usual timetable for the rest of the term from the 9th May.
The reduced service will be operating a 52 seater coach on the 7th April (Good Friday) and 8th May (Coronation Bank Holiday). The reduced timetable for both of these dates is displayed below. The Kings Ferry are currently in the process of updating the booking system and online time timetable to reflect this.
Please note you will still be required to book a seat on these services. For any service updates please follow the @CampusShuttle twitter feed.
There is a new Campus Shuttle booking system for our free coach service between Canterbury and Medway campuses. Booking a seat on the service is essential for travel Tuesday 7 February 2023.
You will need to claim your annual travel pass, then you can book your seat(s) up to 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the ‘my tickets’ section (the wallet icon if on a mobile). Select ‘View ticket’ and a QR code will appear for the drivers to scan as you board.
To book a seat on the Campus Shuttle Service visit the booking system. For more information on how to book a seat, please read the booking guide.
To track the Campus Shuttle service there is a new app called ‘University of Kent Travel’ which allows you to track the services in live time and is available from the Apple App store and Play Store for androids.
Find out more about the Campus Shuttle. Follow @CampusShuttle on twitter.
It is that time of year where the Transport Team are working on developing a New Travel Plan and we want to hear from staff and students about your commute to and from the University and travel within the local area.
By completing the survey, you help us plan our future transport strategies, understand what current services are working well, what improvements or changes Staff and Students would like to the current transport options provided, and help us with our carbon emissions research.
Plus complete the survey for the chance to win £150, £75 or £50 added to your KentOne card.
The survey has been extended to 11:59pm on Monday 21st November 2022.
Students Survey: www.smartsurvey.co.uk/s/VJXA2S/ Staff Survey: www.smartsurvey.co.uk/s/YVTNS2/
There are some disruptions to Southeastern train and Arriva bus services planned for October which may affect your travel to Canterbury and Medway Campuses, details of which are provided below.
If you are travelling during this time, we advise that you plan your journey prior to travelling and check our Campus Travel updates page.
Southeastern have announced that there will be strike action taking place on the rail network on: Saturday 1 October, Wednesday 5 October, and Saturday 8 October. For full details please visit the Southeastern strike action webpage.
Train Strike Days:
Saturday 1 October and Wednesday 5 October: No Southeastern train services will be operating. Please do not attempt to travel by train on this day. For alternative transport options visit Traveline.
Saturday 8 October: A limited service will be operating and some routes will be closed. Southeastern have advised to only travel if absolutely necessary and if you are travelling to expect severe disruption and plan your journey ahead of travelling.
Days following the train strikes:
Sunday 2 October: Some trains will not run before 07:00.
Thursday 6 October: Southeastern expect a normal service to operate.
Sunday 9 October: Services will operate later in the morning, with no trains running before 07.00.
Arriva bus company have announced that there will be further industrial action taking place across Northfleet, Gillingham, Maidstone and Tunbridge Wells on the 6th, 7th, 10th and 11th of October.
Update (11/10/2022): Arriva have announced another 13 days of industrial action taking place on the 19th, 20th, 21st, 24th, 25th, 26th, 27th and 28th October, as well as, the 7th, 8th, 9th, 10th, 11th of November.
Please visit the Arriva Kent industrial action webpage for full details on the Arriva bus disruptions during this time.
M20 closure between junction 10A and 11: This closure will be in place from 21:00 on Friday 7th October until 06:00 on Monday 10th October. There will be a diversion route in place using the A20, A261, A259 and A2070 to go London bound and the same roads in reverse order to go coast bound.
3 way road works on the junction of University Road/St Thomas Hill: At peak times there may be some delays and we encourage you to plan your journey prior to travelling.
St Stephens Road Closure, Canterbury: This closure will be in place from 22:00 on Thursday 20th October until 06:00 on Monday 24th October.
We are pleased to announce that from the 1st October, all additional Campus Shuttle coaches will now be provided by Kings Ferry. Full details for the timetable of these services are displayed on our Campus Shuttle webpage. The booking system will be live on our website soon, until then production of your KentOne card is required to board the service.
Passenger numbers will be monitored and if coaches are operating at a low capacity or empty on a regular basis the timetable may be subject to change. Follow @CampusShuttle and @unikent_travel on twitter, where any disruptions or changes to the advertised timetable will be announced.
Please note that the journey time is approximately 45 minutes; although this is dependent upon traffic, ensure you plan your journey (including any walking time). You should arrive at the boarding point 5 minutes prior to the scheduled departure time. If it is essential that you be on time then we recommend you catch the earlier service to avoid any disappointment if there are any delays on the roads. By boarding the coach you agree to the Campus Shuttle’s Terms of Service.