Tag Archives: free

Campus Shuttle Service: Reduced Timetable

As the Campus Shuttle service only operates during term time and the last day of term (Friday 7th April 2023) is a Bank Holiday there will be a reduced service operating until 19:15pm.

The start of term is also a bank holiday (Monday 8th May 2023), therefore a reduced service will resume at 7:35am. The service will operate to the usual timetable for the rest of the term from the 9th May.

The reduced service will be operating a 52 seater coach on the 7th April (Good Friday) and 8th May (Coronation Bank Holiday). The reduced timetable for both of these dates is displayed below. The Kings Ferry are currently in the process of updating the booking system and online time timetable to reflect this.

Please note you will still be required to book a seat on these services. For any service updates please follow the @CampusShuttle twitter feed.

Campus Shuttle New Booking System & Tracking

There is a new Campus Shuttle booking system for our free coach service between Canterbury and Medway campuses. Booking a seat on the service is essential for travel Tuesday 7 February 2023.

You will need to claim your annual travel pass, then you can book your seat(s) up to 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the ‘my tickets’ section (the wallet icon if on a mobile). Select ‘View ticket’ and a QR code will appear for the drivers to scan as you board.

To book a seat on the Campus Shuttle Service visit the booking system. For more information on how to book a seat, please read the booking guide.

To track the Campus Shuttle service there is a new app called ‘University of Kent Travel’ which allows you to track the services in live time and is available from the Apple App store and Play Store for androids.

Find out more about the Campus Shuttle. Follow @CampusShuttle on twitter.

Campus Shuttle: the new booking system

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry have been working with ‘Mobile Onboard’ to improve the booking system.

You can now book a seat in advance. Booking a ticket to and from any bus stop, cancelling bookings, viewing all tickets and timetables is quick and easy. Please see our step by step guide on how to book, view and cancel tickets below, it only takes a minute!

To book your seat:

Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
Choose the directions and the date of travel for your journey and select ‘Search Buses’.
A timetable of the scheduled services will appear, click ‘select’ for the scheduled service in which you wish to book. Check your booking details are correct and press ‘Book Now’.
On your checkout page, confirm that you agree with the storage and handling of your data by this website and press ‘Place order’.

To view your bookings and get mobile ticket:

Go to My Mobile Tickets at the top of the page, next to the University of Kent logo, select the three horizontal lines and then select the option ‘My Bookings’.
A table will appear with all your bookings displayed, if you scroll across to the 6th column you will see the status of your booking.
In the 7th column of the table, select ‘Get Mobile Ticket’ to access your ticket for boarding. You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat:

Go to ‘My bookings’ at the top of the page next to the University of Kent logo.
In your bookings table, swipe across to the 7th (last) column titled ‘Action’ and select ‘Cancel Booking’.

Please note: You can also track the shuttle.

Campus Shuttle Updates

The Campus Shuttle service will begin operating again on Saturday 19^th September 2020. This is a free service between Medway and Canterbury campus that runs 7 days a week during term time and takes approximately 50 minutes. See timetable online.

During this time, some safety measures have been put in place to ensure you travel in confidence. This includes operating the service at 50% capacity to maintain social distancing. As a result, booking a seat on this service is essential and can be done at https://uok.mymobiletickets.com/webapp/login.aspx up to 30 minutes before you travel. If you are a student who requires a carer to sit next to you whilst travelling the Transport Team are available to assist with your booking.

If you are not travelling before the departure time please ensure you cancel your booking. This enables us to keep track of who has travelled on the service and allows others to book a seat at that time.

Face coverings must be worn at all times. All drivers are temperature checked prior to beginning their shift and all passengers are required to be temperature checked prior to boarding the Campus Shuttle. In the unlikely occurrence of a high temperature, please cancel your booking to travel (if possible) and contact Campus Security on 01227 823333.

Please check the @CampusShuttle twitter feed (which can also be seen on the Campus Shuttle webpage) for regular service updates.

Dr Bike is back!

In line with the University’s Green Travel Plans and the developing University Masterplan Framework, the Transport Team are always trying to find ways to encourage sustainable travel. To encourage walking ad cycling we provide many initiatives across our campuses including; cycling and walking routes, cycle hire, free bicycle checks, and discounted bicycle repair works to staff and students.

Dr Bike:

We work in close partnership with Dr Bike, at Bycycle, an experienced bicycle mechanic to provide bicycle maintenance, repairs, adjustments, and safety health checks. Dr Bike carries out checks and minor adjustments free of charge. Additional repair work is also available and will always be charged at a special University of Kent reduced rate.

Bicycle repairs will be conducted on a first-come-first-served basis and we generally aim for same-day service but this is less likely if you arrive late in the day!

Canterbury Campus:

The service is available to all University of Kent students and staff.

When and where is Dr Bike at Canterbury:

Dr Bike is on the Canterbury campus every Wednesday, during term time between 08:30 and 16:00.

Find Dr Bike at the Kent Sport Cycle Hub outside the Pavilion, on Park Wood road.

Medway Campus:

The service is available to all University of Kent and University of Greenwich students and staff.

When and where is Dr Bike at Medway:

Dr Bike travels to the Medway campus once a month during term time between 12:30 and 15:30. His dates for the 2020/2021 academic year are:

Thursday 8th October 2020.
Thursday 12th November 2020.
Thursday 10th December 2020.
Thursday 21st January 2021.
Thursday 11th February 2021.
Thursday 11th March 2021.
Thursday 13th May 2021.
Thursday 10th June 2021.

Find Dr Bike outside the Deep End Student Hub on the Pembroke Campus.

For any enquiries regarding bike hire or servicing, contact ByCycle on chris@easybycycle.co.uk or telephone 07842 636597. For more information see our cycling webpages.

COVID Safety:

To ensure this service is COVID-friendly Dr Bike has introduced enhanced cleaning regimes and will be using a track and trace system. It is also essential that you should not enter the workshop or storage areas unless absolutely necessary and when you do you maintain social distancing and wear a face covering. Please also try to avoid busy times, such as during lunch breaks.

For more information visit our travelling during COVID page.

Note: During this time our shower facilities are unavailable.

Booking a Seat on the Campus Shuttle

The Campus Shuttle is an important service which connects the Medway and Canterbury campuses for staff and students, so we want to make it as efficient as possible. Therefore, The King’s Ferry are working with ‘Mobile Onboard’ to improve the booking system.

Due to a technical error with the shuttle booking system, it is currently unable to update the driver in real time with the number of seats booked for each journey. To combat this, we have implemented an interim solution. We would like to inform those who did not see our tweets earlier this term, that currently it is necessary to book a seat by 4am on the day of travel. This ensures a list of bookings can be given to the driver at the start of the day. Along with this, the driver will request to see your ticket and Kent One card to validate your booking.

Booking a ticket is quick and easy. Please see our step by step guide on how to book and cancel tickets below, it only takes a minute!

To book your seat:

Book a seat on My Mobile Tickets from your desktop, tablet, or mobile phone.
Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
Choose the direction of travel for your journey and press ‘Book’. Choose the date and time you wish to travel and press ‘Select’. Check your booking details are correct and press ‘Get Ticket Now (Free)’.
On ‘Your Tickets’ page, click ‘Show Ticket’ to access your ticket for boarding. You can either print your ticket, or show it on your smartphone when you board the shuttle. Please do not take a photo or screenshot of your ticket, as this can cause issues with the scanner and you may not be able to board.

Please remember to cancel your booking if you no longer require it, so we are able to offer the seat to another commuter. To cancel your seat:

Go to ‘My Tickets.’
Find the journey you need to cancel, and click on ‘Cancel Booking’.
Confirm your decision and you will receive an email confirming the cancellation.

Please note that it is only possible to book a seat for journeys between Canterbury and Medway campuses. If there are spaces you are able to board the shuttle using your Kent One card to travel between any stops. You can also catch the 191 Arriva bus to travel between Medway campuses.

We are currently discussing with The Kings Ferry how to enable bookings between Medway stops in an effort to further improve the service for commuters.

Liftshare Week: your chance to win £150!

Liftshare week takes place nationwide each October to celebrate the social, financial and environmental benefits of car-sharing. This year, the dates are 7th-13th October, and here at the University of Kent we want to encourage everyone to give Liftshare a go!

To celebrate, anyone that forms a Liftshare team between 30th September and 20th October 2019 will be entered into a prize draw to win a Red Letter day up to the value of £150.

If you haven’t yet joined Liftshare you can do so now absolutely free! Visit https://liftshare.com/uk/community/unishare and follow the instructions to register and add your journey details. Then search for a match, get in touch and get sharing!

You don’t have to Liftshare every day, even sharing once a week with someone makes a big difference. You’d be surprised how much the benefits add up over time; we’re talking financial savings (drivers can make back up to 100% of their fuel costs by sharing), as well as reducing your carbon footprint and decreasing congestion and parking pressures. Plus you might make some great new connections!

You can read the Ts and Cs of the competition over at the Liftshare website.

Campus Shuttle booking now available

Booking is now available for the Campus Shuttle. Book a seat online

If you are using the service to travel to exams, be sure to book a seat to guarantee your travel. Where possible, we recommend booking on an earlier service to ensure you arrive in plenty of time for your exams.

The Campus Shuttle starts running again Tuesday 7 May 2019 for the start of the summer term.

The Campus Shuttle is a free coach service between Medway and Canterbury campuses which runs during term-time only.

For more information visit the Campus Shuttle webpage or follow @CampusShuttle

Campus Shuttle features

Did you know that the shuttle vehicles have the following features on board?

USB charging points so you’ll never run out of charge on the journey
Wi-Fi to keep you connected
Fold down tables on the larger vehicle to help you work
Toilets so you’re not caught short

The Wi-Fi on the shuttle vehicles has recently been upgraded. The new password is Kingsferry50.

Book a seat online at www.kent.ac.uk/campus-shuttle

Campus Shuttle reminders

The Campus Shuttle is a free service exclusively for University of Kent students and staff, for travel between the Medway and Canterbury campuses.

The service is not to be used for journeys between Liberty Quays and Medway campus. If you want to travel between Liberty Quays and Medway campus you can catch the 191 bus, which is included if you purchase the discounted Arriva student bus ticket.

To guarantee a seat on the Campus Shuttle please ensure you book a seat online to guarantee your travel www.kent.ac.uk/campus-shuttle

If there are spaces available you can board the service without booking by showing your Kent One card.

If you no longer need to travel on the service, please cancel your booking online in advance so others can book onto the service. If cancelling on the day, contact the transport team.

Follow @CampusShuttle on twitter for service updates.

Transport News

This blog is used for broadcasting information about transport and parking at the University of Kent.