The last day the Campus Shuttle service will run this academic year will be Friday 14 June 2019. Thank you for travelling on the Shuttle service.
The Shuttle will start running Saturday 14 September 2019 for the start of Arrivals Weekend.
The free Campus Shuttle service between Medway and Canterbury campuses runs term-time only.
For more information visit the Campus Shuttle webpage
Booking is now available for the Campus Shuttle. Book a seat online
If you are using the service to travel to exams, be sure to book a seat to guarantee your travel. Where possible, we recommend booking on an earlier service to ensure you arrive in plenty of time for your exams.
The Campus Shuttle starts running again Tuesday 7 May 2019 for the start of the summer term.
The Campus Shuttle is a free coach service between Medway and Canterbury campuses which runs during term-time only.
For more information visit the Campus Shuttle webpage or follow @CampusShuttle
The shuttle runs term-time only. The last day the shuttle will be running this term will be Friday 5 April 2019.
The shuttle will start running again at the start of the summer term on Tuesday 7 May 2019. Booking will be available a week or so before this date. We will tweet when booking becomes available.
For more information visit the Campus Shuttle webpage or follow @CampusShuttle on twitter.
Did you know that the shuttle vehicles have the following features on board?
The Wi-Fi on the shuttle vehicles has recently been upgraded. The new password is Kingsferry50.
Book a seat online at www.kent.ac.uk/campus-shuttle
We hope you are enjoying the changes to the Campus Shuttle. The changes were made based on results from the shuttle survey, completed by over 450 students and staff. Summary of the changes:
There are other benefits of the service, the Campus Shuttle:
If you would like to provide feedback on the Campus Shuttle please contact TransportTeam@kent.ac.uk
The new booking system for the Campus Shuttle is now open. The booking system is known as My Mobile Tickets, a service provided on behalf of The Kings Ferry by Mobile Onboard Limited.
How to book a seat
Need help with your ticket? Visit the Help Portal within the web app or email Mobile on Board at help@mymobiletickets.com
Benefits of the new booking system
To learn more about all the other changes to the shuttle including new vehicles, adjusted timetable, and changes to shuttle stops, see our Campus Shuttle changes story
Please follow @CampusShuttle on Twitter for service updates or view these on the University planning your journey web page. If you would like to give feedback about changes to the shuttle service, please email TransportTeam@kent.ac.uk
We hope you enjoy travelling on the service provided by the University of Kent and operated by The Kings Ferry.
Having listened to your suggestions from the recent Campus Shuttle survey, which over 450 staff and students completed, there will be some exciting changes to the service from January.
In response to your feedback:
Medway student feedback was clear in wanting the new service from Liberty Quays to the Pembroke campus and the Historic Dockyard. To ensure we can keep an hourly service, the decision had to be made to remove one of the stops at Canterbury. The majority of you in the survey said you’d prefer to keep the Keynes bus stop, or had no clear preference.
Features of the new vehicles include Wi-Fi, USB charging points, more comfortable seats, a toilet and fold out tables on the larger vehicle. Both of the vehicles will be wrapped in a University of Kent design.
We’ll be publishing more information for the new improved service in the New Year.
The last day the shuttle will be running this term is Friday 14 December 2018. Thanks to everyone who has travelled with us. We hope you have enjoyed using the free service.
The shuttle will start running again from Monday 14 January 2018.
Thank you to everyone who completed the shuttle survey. Your feedback is very valuable and will help inform university senior managers to make decisions about the shuttle service.
We will provide a further update in January.
The University are making some changes to the Campus Shuttle service. We need your feedback to help us make these decisions.
If you are a user of the free shuttle service between Canterbury and Medway campuses, please select the link below to complete our survey. The results of the survey will be presented to the University’s senior managers so make sure you have your say.
Complete the Campus Shuttle survey
The survey should take around 5 minutes to complete. The deadline for the survey is 9 December 2018 (23.59).
Trial stop near Dockyard
We are working with The Kings Ferry to monitor the usage and effect of the new stop located on Western Avenue adjacent to the Historic Dockyard. Western Avenue (google maps) was chosen as the stop as this is a public bus stop which minimises delays to the timetable.
The Dockyard (Mast Pond area) and the two bus stops located on Dock Road were investigated as stop locations but were found unsuitable to operate an hourly service by The Kings Ferry. The extra distance required for all of these stops would add on a lot more time and would mean that the service could not operate within the hour. The stop within the Dockyard is also used as a coach stop which reduces space for the shuttle vehicles to turn around; this was of particular concern in relation to the larger coach and health and safety reasons.
We are currently awaiting information from The Kings Ferry of the actual timings of the route compared with the timetable. Once we have this information we will review if it is possible to allow passengers to board at Liberty Quays travelling towards Pembroke and the Dockyard. We have also approached Arriva regarding the actual 191 service route times.
Booking system
You are now able to book on the current system until the end of term (14 December 2018).
The new booking system is still in the testing phase to ensure it works effectively and is easy to use.
Features of the new booking system will include a mobile app that communicates booking and boarding information in real-time to improve the customer experience.
New coach
We are expecting the second new coach to arrive the first week of November. This will be a 33 seater coach to replace the current 29 seater. The new coach will have Wi-Fi, USB charging points, more comfortable seats and a toilet on board.
Book a seat at www.kent.ac.uk/campus-shuttle