When did you join the University of Kent and what did you do before?

I arrived at Kent in May 2011 for a 12-week agency cover, which became a permanent appointment as Housekeeping Manager in January 2012.

I previously worked for the NHS as a Site Coordinator at Sheppey Community Hospital and Sittingbourne Memorial Hospital, responsible for Community Hospital buildings and Fire, Health & Safety, as well as smaller clinical service outlets. I managed reception and office staff as well as portering and domestic teams. I was also a bereavement officer and staff rep for the local units. I loved the diversity but, following a restructure, my role became more about buildings than people. I chose to leave but got bored after three months (!) so joined an agency.

What does your current role(s) involve?

That’s a good question! My main role, as Housekeeping Manager, involves managing a brilliant team of professional cleaners and handy persons who ensure that accommodation is ready for students and maintain it while they’re here. In the summer, we switch over to a hotel-style service. Currently, I am responsible for Park Wood with its 1,938 bedrooms and 355 kitchens. In total across campus, we have something like 4,858 bedrooms and 787 kitchens. I think people would be surprised to know that the team of domestics not only look after the accommodation but also academic buildings– they are a very proud bunch. I have been involved in many accommodation refurbishments, which I love as you can really engage with the students and find out what they want, as well as trying out new colour schemes and ideas.

I am also currently Site Manager for the Asymptomatic Testing Site (ATS) on Canterbury campus. It’s been amazing to help build a new and brilliant team which, in normal circumstances, might never work together. It’s been really good to know we are doing something worthwhile in supporting students and staff to maintain some kind of normality during what has been very trying times.

Last, but not least, is my role with the Joint Staff Negotiating and Consultation Committee (JSNCC). When that first meeting agenda and the volume of papers arrived in my inbox, I couldn’t help but think I was out of my depth! But everyone was so welcoming and taught me little tricks (that will remain secret!) on how to get through it all. The role is about supporting staff and change and being a voice for those who may not always be heard. It’s truly rewarding to know you are in some way making a difference for your colleagues.

Tell us more about who’s who within your team?

There are four Housekeeping Managers, Tracy Rogers, Karen Keen, Lynne Banks and myself, as well as assistant managers who help with day-to-day matters, and supervisors and charge-hands. It’s the domestic team who are very much on the frontline. They are from all over the world and, in better times, we have had some really good cultural days where staff would bring in food representing their culture and we would talk about ‘home’. I love these moments – it reminds me what we represent.

In the ATS, we have worked together as a team since November when we first opened the site. The frontline team are from departments/centres across the University, including Gulbenkian, Sport and Catering. They are now skilled in the testing process and can answer many questions on this. In the beginning, we had some long days, yet they still returned. They choose to be here, which makes them special.

What are your immediate plans/priorities?

Making sure students want to come back to campus when they can and. that when they do,  they enjoy it. If that means keeping the ATS going, and having staff available to do the testing, that’s my priority. If that means making sure their accommodation is ready, that becomes my priority. So really, it’s about making sure we are ready for whatever is needed. I work best when I have challenges as I am reactive and love to get stuck in.

Covid-19 permitting (!), what are your interests outside work?

That’s easy, family is the most important thing to me. I have five grandchildren with my two daughters and their partners and, of course, my wonderful husband who puts up with a lot. I just love spending time with them all – even on the bad days, you can always find a bit of fun.

What’s the best advice you’ve ever been given?

My favourite, and one I’ve been known to use, is: “Don’t be telling everyone you’re unhappy, tell the person that can make a difference” A manager gave me that advice in my first volunteering role at the hospital and it has stuck with me ever since.

The first International Women’s Day (IWD) took place in 1911, with the aim of celebrating the social, economic, cultural and political achievements of women.

Run annually on March 8, the day also marks a call to action for accelerating gender parity.

Each year IWD has a theme which continues all year to provide a meaningful framework to connect and amplify action. The 2021 campaign is #ChooseToChallenge and aims to inspire us all to call out gender bias and inequality

Below are some suggested areas that could be implemented to support the campaign during 2021 and beyond.

If you are running an event, large or small please write a blog and ‘Tag’ and add the ‘Category’ EDI and it will show in the new EDI webpage. ‘News and Events section’

Remember to use the #ChooseToChallenge to tweet and share your ideas and encourage others.

Some Ideas

Some event ideas include:
• A talk by an inspiring female speaker related to your field of work
• A presentation of some gender-related research related to your field
• A female senior leader from your area talking about their career and key events/support that helped them to advance
• A panel of women from your field talking about career challenges, important milestones/support, career tips, intersectional experiences, etc.
• An event to share ideas, good practice and promote change on a topic such as collective action to promote gender equality, male champions, allies, equal pay
• A presentation and discussion of a gender-related film
• A presentation and discussion from a gender-related book
• An event on a specific-gender related issue such as menopause, domestic violence, global women’s empowerment, pornography, body image
• A performance by a female artist

Below are some suggested TED Talks for IWD to start your discussions:

Why we have too few women leaders
Know your worth, and then ask for it
Women entrepreneurs, example not exception
How to make hard choices
Can we all ‘have it all’?

Below are some links to relevant reading lists:
Books about women who changed the world 
Like a Woman 

Books to read on International Women’s Day 

International Women’s Day – A vintage reading list

Books to read this International Women’s Day

Women authors – International Women’s Day

Actions for Individuals

• Pay attention to the dynamics in your workplace and ensure that people are not left on the fringes of conversations or interactions – build bridges so that they can move across
• Give credit where it is due – take steps to ensure female colleagues are visible and share their achievements
• Learn more about the impact of unconscious bias and how it can be minimised
• Question your assumptions and bias about women’s abilities, life choices and competence and challenge them in others by bringing the focus back to the facts
• Act as a visible ally and champion for gender equality engaging with colleagues who don’t value inclusion or are cynical
• Question and challenge all-male speaker panels

Attend an IWD event, see the listings here – International Women’s Day Events

Actions for Managers and Leaders

• Discuss what you can do to address gender inequality in your day to day role, as well as what you can do in your leadership capacity, to increase momentum around the agenda

• Support applications for flexible and agile working so that all colleagues can take on caring responsibilities whatever their gender
• Get to know your staff, their strengths and areas of interest and issues that impact on their lives outside of work
• Provide continuous development support which is caring and thoughtful and enables staff to evolve and grow to their strengths
• Develop robust approaches and metrics for measuring performance to avoid assumptions leaking into decision making and assessment

And don’t forget to sign up to the BAME Staff Network event marking International Women’s Day with keynote speaker the Right Reverend Dr Rose Hudson-Wilkin, Bishop of Dover, 

The University will add an extra layer of online security to all Microsoft 365 (M365) services including email and Teams from 12 April (Easter vacation). Some staff will be contacted to set this up on their accounts earlier than this date.

All staff will be enrolled onto multi-factor authentication (MFA), which adds a level of increased security when using online tools and is especially important now as many staff are working from home (99.9% reduction in compromised accounts).

As the name suggests, MFA uses multiple methods to identify that you are who you say you are. You may be familiar with this type of security which is commonly used for online banking, shopping and PayPal.

What this means  

When MFA has been added to your M365 account there will be an extra authentication step for you to complete before gaining access to M365 services from off-campus. There will be a number of options available for you to authenticate yourself, details of which will be provided.

Next steps 

We will contact all staff with further details about enrolment onto MFA later this term. If you have any questions, please get in touch with IT Service Desk.

• Telephone: 01227 82 4888
• Email: helpdesk@kent.ac.uk 

We know that women in academia are disproportionately affected by funding structures, academic culture and caring responsibilities whatever their discipline. We know that there is a gender disparity in Science, Technology Engineering, and Maths disciplines. We do not know why women in the chemical sciences are further marginalised. Within the chemical sciences the lack of retention and progression for women and all those with protected Equality and Diversity characteristics is pronounced.

WISC (the international Women In Supramolecular Chemistry network) was founded by a small group of academics, including Dr Jennifer Hiscock and Dr Jennifer Leigh from Kent, in order to address equality and diversity in the field. Since its launch in late 2019, WISC has created a website and resource bank, conducted a survey of the supramolecular community, initiated small group mentoring and support clusters for parents, those with disabilities/chronic illnesses/neurodivergences, and 1st Gen chemists.

WISC aspires to be an agent of change. We want the work we are engaged in to bring about actions and inspire change from others. In 1979 Audre Lorde, a self-proclaimed Black feminist, poet, and warrior, said if we want to change things, we need to do them differently. WISC has taken a creative and reflective approach to ongoing research projects to humanise the reasons why equality work is so vital. Our aim is to develop a community and increase its diversity.

We want to intervene within a space that is unfair and marginalised, and change the experiences of those entering the field, drawing on feminist and creative research practices to make sure voices are heard, and show the STEM community that interventions like this are worthwhile and necessary.

WISC are about to publish a paper in Angewandte Chemie (DOI: 10.1002/anie.202015297) and an article in the Royal Society of Chemistry’s Chemistry World.

The GOEsend service, which lets you send large files by email, will be retired on 10 March.

If you use GOEsend, note that any files you’ve shared won’t be available to the recipient from 10 March.

To share large files, you can use OneDrive instead: save the file to your OneDrive and share it from there. Files can be shared with students, staff or external contacts.

Sensitive files

You can also use OneDrive to share sensitive files securely within the University and with external contacts.

Our official Employee Assistance Programme provider, Care first offers a numbers of services and provide useful advice and support, including weekly webinars.

This week’s (Monday 22 February – Friday 26 February webinars are as follows:

Monday 22 February 2021 – ‘How Care first can support you’
Time: 12.00-12.30 – to register please click on this Go to webinar link.

Tuesday 23 February 2021 -‘Updates to Care first Lifestyle’
Time: 12.00-12.30 – to register please click on this Go to webinar link

Wednesday 24 February 2021 – ‘How making small changes to your diet & exercise can have a positive impact on your wellbeing’
Time: 12.00-12.30 – to register please click on this Go to webinar link

Thursday 25 February 2021 – ‘How the pandemic could affect the way organisations do business’
Time: 12.00-12.30 – to register please click on this Go to webinar link

Friday 26 February 2021 – ‘Keeping optimistic during the Pandemic’
Time: 12.00-12.30 – to register please click on this Go to webinar link