We have just sent details of the Goodwill Payment Scheme to students affected by Industrial Action during 2021-22. The email has been sent your Kent account. If you have any questions or haven’t received the email but think you’re eligible, please email industrialaction@kent.ac.uk 

How the Goodwill Payment Scheme was agreed 

The University decided that the most accurate way to find out which students were impacted by industrial action was to assume that, where a staff member had declared that they were on strike, that the teaching events due to take place on those days would have been impacted in some way. This could have taken the form of a missed class or missed content, for example. Adopting this principle, we determined that there were almost 8,000 students who experienced at least one affected teaching event. Of these, around 2,770 were impacted ten or more times with approximately 2,300 students impacted by just one missed teaching event. I am aware that many of these missed teaching events were also mitigated by, for example, make-up activities or through the availability of alternative resources.  

The savings made by the University across all strike days in 2021/22 through withheld salaries amounted to around £194,000. Whilst the amount of savings might seem significant, when divided between impacted students, it becomes thinly stretched and potentially would not acknowledge the level of disruption suffered by the more seriously affected students. Therefore, in order to provide an appropriate and meaningful goodwill payment to those affected most significantly, we reached the decision that students who were affected only once by an impacted teaching event, would not receive a goodwill payment.  This is regrettable, but please be assured that the decision was made after very careful modelling of a variety of banding options for payments in consultation with Kent Union. This consultation involved presenting different options and models to student representatives to understand what the most satisfactory decision would be to as many students as possible.  

The following goodwill gestures will be offered:  

Band A: Students impacted 11 times or more = £75  

Band B: Students impacted 6 – 10 times = £50  

Band C: Students impacted 2 – 5 times = £25  

Band D: Students who were impacted once and will be returning to study next academic year, will receive a drinks voucher to use on campus when they return.   

If you have any questions, please email industrialaction@kent.ac.uk 

When will my results be available?

2022 results release dates can be found on the Student Administration website. You will be contacted via your University of Kent email address when your results are available.

How do I view my results?

Please see our video and text guidance on how to view your results.

What do I do if I think there is an error with my results?

If you believe that there is an error with your results, please contact your Division within 5 working days of receipt of results.

Academic appeals

We strongly encourage you to contact your Division in the first instance to informally resolve any queries before entering the formal appeals process. Please contact your Division within 5 working days of receipt of results or a decision to ensure that the informal process can be completed within the 15 working day deadline to submit a formal appeal.

If your exam results aren’t what you were hoping for, see our blogpost and video for your options and support available.

Full information, including FAQs and contact details, can be found on the academic appeals webpage.

If you did not do as well as you hoped, please don’t panic, there is support and processes in place to help you through this.  

Your options include: 

• Appealing your results – this is when you appeal your result because you disagree with the outcome of the Exam Board. It is strongly advised that you speak to your Division to start with (within 5 working days of the release of your result) to try to come to an early informal resolution. This can be helpful because you will get a speedy outcome and may not need to enter the formal appeals process, which will take longer. If you are not satisfied with the outcome of the early informal resolution, you can submit a formal appeal. Formal appeals must be submitted within 15 working days following the release of your results (there is some flexibility to this deadline if you are waiting for a response to an early informal resolution request).
  
• Resitting means you will either retake an exam or resit a piece(s) of coursework in August. Fees for resitting have been waived for 2022.You can find out more on the Exams FAQs webpage.  
• Repeating means that you need to attend all lectures and seminars and follow the full assessment requirements. You will also need to pay tuition fees. Tuition fee costs are calculated on the number of credits you repeat – please contact the Income Office for more details. 

Support 

We understand getting your results can be stressful, especially if they were not what you were expecting or had hoped for. If you are feeling distressed or upset, there are trained professional staff at Student Support and Wellbeing who can help and support you. We can offer text, online and in person appointments to help you deal with and process this difficult experience, as well as out of hours emergency support. 

For information on what your academic options are, you can contact you tutor or Student Support Office in your Division.  

Kent Union can also provide independent advice and support with processes such as mitigation and appeals. Use this online form to contact the advice centre to let them know what you need. 

Find out more  

Full information, including FAQs and contact details, can be found on the Student Guide. 

It is also a good idea to speak to your Division as early as possible to talk through your options.   

Our Careers and Employment Service are still around to support you over the Summer:

Book an appointment with a Careers Adviser

You can access help through online or face-to-face appointments using our booking system, where you will find 15-minute Quick Advice appointments, 45-minute Careers Guidance appointments, or even practice interview slots for when you have a job interview lined up.

If you aren’t sure what you want to do after Kent, a Careers Guidance appointment will help you in making decisions and future plans. If you just have a quick question, or would like a CV or application reviewed, a Quick Advice appointment is best.

Online events and workshops

Throughout the summer, the Careers Team are continuing to run online events and workshops. There’s a wide range of events from advice on using LinkedIn, how to make the most of your vacation, how to network and career management.

Online resources

There’s also have a practice interview system that will help you improve your video interview performance.

If you find yourself being invited for an assessment centre, you might want to check out the practice tests which give feedback on how you are performing. If you’re looking to gain some experience, but want to work remotely, check out the guide to developing skills at home.

Have a great summer!

From Professor Richard Reece | Deputy Vice-Chancellor Education and Student Experience 

Thank you for your continued patience during the periods of industrial action this academic year. We have been working hard to assess the impact of the industrial action on each of you across all our academic Divisions. We appreciate this process has taken some time. However, it was important to ensure that the effect of the industrial action on all our students was assessed fairly and equitably.

Goodwill gesture payments for eligible students 

Based on the information that we have about teaching events impacted by the industrial action from Divisions, and in conjunction with Kent Union, the University’s Executive Group has now approved a goodwill gesture payment scheme. Through this scheme, eligible students whose teaching activities were disrupted will receive payments directly to their bank accounts based on the impact in their areas.

Because the University does not hold students’ bank details, we will work with Western Union to ensure safe, secure payments can be made to students’ bank accounts allowing all eligible students to receive the payment they are entitled to.

When will I find out if I am eligible? 

If you are eligible for an industrial action goodwill payment, we will contact you via your Kent student email by the middle of July to arrange payment.

Final year students’ email accounts will remain active until 12 August 2022* to allow time to complete the payment process. Reminder emails will be sent before Finalist email accounts are closed.

For further information, you can contact industrialaction@kent.ac.uk.

Best wishes,

Professor Richard Reece | Deputy Vice-Chancellor Education and Student Experience 

*this date has been extended until 12 September 2022.

It’s the final week of term (and the undergraduate academic year!) Here’s a roundup of our top events this week, with plenty of opportunities to get outside and celebrate with friends.

Complete the Race Equality Charter Student Survey by 17 June

Make sure you complete the survey by Friday 17 June to help shape the University’s anti-racism strategy. Plus, you’ll be in with the chance of winning one of three £50 shopping vouchers.

Monday: Community litter pick and reducing waste

Give back to your local community by joining the College and Community Life Team and other students for litter picking, 12.00-15.00. Meet new people, help the environment and earn Employability Points.

And while we’re on the topic of waste… if you’re moving out and don’t want to take everything with you, you can donate it on campus. See the StuFF and BHF donation points.  Find out more information about moving out of accommodation or your student house.

Tuesday: Get outdoors with mindfulness and live music

Learn about the basics of mindfulness practice and how it can help us to deal with stress, while relaxing in the Rutherford Commemorative Garden from 11.00-12.00 on Tuesday.

It’s the final week of the Gulbenkian Summer Festival. Chill out listening to live music from Pearl Hannaford outside the Gulbenkian. Plus, you can purchase food and drink to enjoy while you listen and catch up with friends.

Wednesday: Explore Kent Community Oasis Garden

Explore the Kent Community Oasis Garden (Kent COG) in Park Wood College with an introduction to mindfulness practice. Meet up outside Woody’s at 13.45 to walk over to the garden. Emily Mason and Debi Adams from the Kent COG will tell you about different activities you can join in and how you can use the space for relaxation and wellbeing, followed by a guided outdoor meditation by Miriam Zapp from the College and Community Life Team.

Thursday: Outdoor cinema sing along and see Kent’s new brand

We’re developing a new look and feel for how we talk about Kent. Come along to the brand roadshow in Templeman Library Foyer on Thursday and Friday, 10.00-15.00 or the Medway Student Hub social space between 11.00-14.00 on Thursday. See the thinking behind the updated brand, alongside mock-ups that you can feedback on. There’ll be an online version too so watch out for the link later this week.

The final outdoor cinema showing for the Gulbenkian Summer Festival is Rocketman sing along, an epic musical fantasy about the fantastical human story of Elton John’s breakthrough years. The film starts at 21.00 but you’re welcome to join earlier to get comfortable and order some snacks.

Saturday: Pride Picnic

Join the Kent and Medway Network of LGBT+ Networks for their Pride Picnic in Coleridge Gardens (at Canterbury Christ Church University) and Rochester Building Lawns (Medway campus). Friends, families and allies welcome. Bring your own picnic and blankets and any Pride flags and decorations.

Sunday: Aqua Park Trip (Medway)

Enjoy this great summer day out at Kent’s Aqua Park on Sunday, 11.00-14.00. Have fun slipping and sliding around all the obstacles and slides. Tickets cost £10 per person. Transport will be provided from Pembroke building.

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We appreciate that when moving out, extra rubbish can be generated but we want to work to reduce any impact on the local community.

Bins and waste

All the information you need to know about what goes in what bin, when the bin collection dates are and how to recycle are on the council website.

• Bin Amnesty: In central Canterbury, thanks to the Canterbury City Council and Canenco, there will be a bin amnesty from Monday the 20 June to Friday 1 July where all rubbish left out in key areas will be picked up as part of a weekly collection. See Canterbury City Council list of roads where the bin amnesty applies to.

Donating your unwanted items

• We’ve teamed up with the British Heart Foundation to make it easy for you to donate unwanted possessions to this fantastic cause. See the map of British Heart Foundation drop off points at Canterbury campus.
• You can also donate your unwanted items and food, with a long shelf life,  to Kent Union, donating towards Kent Union’s Foodbank and Freecycle STUFF services. Find STUFF donation points.

Bulky waste disposal

Large items that might not fit in your regular bin can be disposed of in the following ways:

• Book a slot at your local tip to drop off larger items or electrical appliances
• Contact the council for bulky waste collection services. You can pay to have larger items you need to throw away to
• Find out where to donate bulky items or furniture.

Make sure you don’t leave large items or old furniture in your rented accommodation without prior permission from your landlord, as otherwise you are likely to be charged.

Get involved and volunteer

Do you want to help out and give back to your local community on a local litter pick? This looks great on your CV and can really make a difference in your community!

• Sign up to join a local litter pick on Monday 13 June.

If you have any concerns throughout this busy move-out period, you can get in touch with the College and Community Life Team by emailing cclteam@kent.ac.uk.

Find out more about the College and Community Life Team.

Canterbury campus accommodation

If you’re moving out of our Canterbury campus accommodation on or before 10.00 on Saturday 18 June, make sure to follow the guidance on the Accommodation webpage. There’s also information for recycling and waste on campus, storing and shipping your belongings and booking vacation accommodation .

Here’s a roundup of this week’s top events: 

All week: Summer Music Week 

A week-long music festival celebrating the end of the extra-curricular musical year at Kent. Includes some free lunch time concerts as well as ticketed musical performances for you to enjoy. 

Tuesday: Screenwriting Festival and live music 

The Film and Media department, with the Film and Media Writing Club, are hosting a Screenwriting Festival on Tuesday 13.30-17.50. Join for a series of workshops and discussions about writing for the big and small screen. The day will conclude with a screening of No Time to Die at the Gulbenkian, which will be preceded by an interview with the film’s screenwriter Kent alum Robert Wade at 18.45   

Or if you fancy listening to some live music, the Gulbenkian Summer Festival continues with an outdoor live performance from professional singer/songwriter Avi Simmons at 17.00 on Tuesday on the Gulbenkian Lawn.  

Wednesday:Mindfulness relaxation 

On Wednesday you can have a moment of calm with an online guided meditation and breathing session at 13.00. Or if you’d prefer to meet in person, you can join a mindfulness session in Cornwallis East at 17.00. Take a break from exams and life’s stresses and relax with other students in person or online. 

Thursday: Events for postgrad students and outdoor cinema 

As part of Postgraduate Week, on Thursday there are lots of events to help Master’s students decide what to do next. Plus events around becoming an academic and teacher training opportunities for postgrad students with Teach First.  

This week’s Gulbenkian Summer Festival film is the award-winning ‘Nomadland’, showing on a big screen in the open air on Thursday at 21.00. There will also be a selection of delicious food and drink available for purchase during the event.  

Saturday: BioBlitz, Summer Ball, and Pride Canterbury! 

There’s a lot happening in Canterbury on Saturday! There’s something for everyone.  

Interested in nature and sustainability? The University of Kent BioBlitz is a free, interactive event with the aim to record as many living species as possible in a specific area in a short amount of time. There are also nature events such as bird walks, bumblebee surveys and badger surveys. View the full timetable. 

Kent Union’s Summer Ball returns! It’s the party of the year with live music, free fairground rides and plenty of photo opportunities. It’s the perfect way to celebrate with friends as we come to the end of the academic year. 

And if that wasn’t enough, it’s also Pride Canterbury, which Kent are proudly sponsoring. There’s a parade through the high street at 11.30 and live music all afternoon in The Dane John Gardens. It’s a great way to celebrate LGBTQ+ diversity, equality and progress. Find out how you can join us in the Pride parade.

If you’re based at the Medway campus, you can book a seat on the free Campus Shuttle to attend any of these events. Just make sure you also book your seat for the journey home.  

Student Support and Wellbeing survey closing today 

The Student Support and Wellbeing survey closes today. If you want to give your feedback and be in the chance of winning one of three Love2Shop vouchers, complete the short survey now. 

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