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Canterbury IS Service Disruption: Friday 18 March

From John Sotillo | Director of Information Services

** Updated 17.00, Friday 18 March **

Following my earlier update this morning and the regular progress reports on the IS blog, teams have been working throughout the day to get affected systems back online. Here’s where things currently stand:

Wi-Fi and networks

We have been working throughout the day to restore Eduroam across all campus buildings. This should be back up imminently – however, as we are still in the process of restoring systems, there may be further periods of disruption over the weekend as things come online, so do check back if you can’t get access. It will also remain unavailable outdoors throughout the weekend.

Student PCs   

Wired connection in campus accommodation has also been coming back online throughout the day and should be fully restored shortly. In the meantime, student PCs are still available throughout the campus.

Affected buildings  

The Kennedy Building should be returned to normal usage this evening; Jennison remains largely out of use for the time being. Alternative arrangements are being put in place where necessary to support those affected by this, including rescheduling timetabled events.

Deadlines and Mitigations  

Given the impact this will have had on a number of students, we sent out confirmation earlier today that all deadlines for work due today have been extended to Monday 21 March. In areas most affected by the outage, Divisions have arranged separate extensions, with all students informed.

We will provide a further update on Monday morning when we should have a clearer picture following further work over the weekend.

John

John Sotillo | Director of Information Services