To give you certainty and reassurance in the current circumstances, we’ve made some changes to make it easier for you to manage your library loans.
Fines and charges
We have cancelled all outstanding fines for late return of Templeman and Drill Hall Library items for Kent students, staff and external borrowers. We’ve either removed these from your library account or will do so in the next few days – so please don’t pay them.
Other types of charges, for example to cover the cost of lost items, will remain on your library account until you clear them.
Books now due end of July
We have further extended the due date of all library items you have on loan. You won’t have to return your items until at least 31 July.
This also means you won’t be able to reserve items for now. We’ll review this, so you may have to return books in August/September if someone else reserves them.
Returning library items
In line with government and NHS guidance we ask you not to make non-essential journeys to return your library items.
If you’re coming back to Kent next academic year, we recommend holding onto your books until you return, though you may need to return them after 31 July if someone else reserves them.
If you’re a final year student or want to return your books for any other reason, you can still do so.
- If you live on the Canterbury campus, use the external book drop at the Library Road Entrance.
- Otherwise post them to us at: Templeman Library, University of Kent, Canterbury, Kent, CT2 7NU.
We understand that posting books can be difficult, especially if you have multiple or heavy items on loan or have gone abroad. We are exploring ways of making returns easier for you and will share advice as soon as we can.
If you have left books in your campus accommodation and are not planning to return, please let us know.
Contact us
Thank you for bearing with us. We are still working out some of our processes and advice, as these are unprecedented times for all of us.
If you have any problems or concerns about borrowing, returns or fines, please get in touch and we’ll do our best to help:
- email lendingenquiries@kent.ac.uk
- use “Chat to us” on the library webpages
- phone +44 (0) 1227 82 4999