Tag Archives: campus shuttle booking system

Campus Shuttle booking system now available

The new booking system for the Campus Shuttle is now open. The booking system is known as My Mobile Tickets, a service provided on behalf of The Kings Ferry by Mobile Onboard Limited.

How to book a seat

  1. Select ‘Book or cancel a seat’ on the shuttle webpage from your desktop, tablet or mobile phone. www.kent.ac.uk/campus-shuttle
  2. Log in using your University of Kent details. The first time you register you will be asked to confirm your email and mobile number.
  3. Choose the direction of travel for your journey and press ‘Book’. Choose the date and time you wish to travel and press ‘Select’. Check your booking details and press ‘Get Ticket Now (Free)’.
  4. On your Tickets page, click ‘Show Ticket’ to access your ticket for boarding.  If you have a smartphone you can scan the ticket on your phone on the device located on the shuttle vehicle.  If you do not have a smartphone, you can download and print your ticket. Scan the printed ticket when your board the shuttle.

Need help with your ticket? Visit the Help Portal within the web app or email Mobile on Board at help@mymobiletickets.com

Benefits of the new booking system

  • Ability to book or cancel a seat on the day of travel
  • Designed to be mobile-friendly. Don’t forget to download a shortcut on your smartphone home screen
  • Simple and easy to use
  • Provides live data for better monitoring

To learn more about all the other changes to the shuttle including new vehicles, adjusted timetable, and changes to shuttle stops, see our Campus Shuttle changes story

Please follow @CampusShuttle on Twitter for service updates or view these on the University planning your journey web page. If you would like to give feedback about changes to the shuttle service, please email TransportTeam@kent.ac.uk

We hope you enjoy travelling on the service provided by the University of Kent and operated by The Kings Ferry.

Changes to the Campus Shuttle

Having listened to your suggestions from the recent Campus Shuttle survey, which over 450 staff and students completed, there will be some exciting changes to the service from 14 January.

In response to your feedback:

  • passengers can now board the Campus Shuttle at Liberty Quays for travel to Pembroke campus and the Dockyard (Western Avenue)
  • to allow for passenger boarding time without losing the hourly service, the shuttle now only stops once on the Canterbury campus, at Keynes bus stop
  • the service no longer stops at Darwin bus stop
  • the on-the-hour timetable continues with some changes to peak travel times to improve reliability
  • change of route: Keynes- Liberty Quays- Dockyard (Western Avenue)- Pembroke- Dockyard (Western Avenue)- Liberty Quays- Keynes
  • a new booking system allows you to book a seat on the day
  • we are introducing two new, larger Campus Shuttle vehicles (53 and 34 seaters).

Medway student feedback was clear in wanting the new service from Liberty Quays to the Pembroke campus and the Historic Dockyard. To ensure we can keep an hourly service, the decision had to be made to remove one of the stops at Canterbury. The majority of you in the survey said you’d prefer to keep the Keynes bus stop, or had no clear preference.

Features of the new vehicles include Wi-Fi, USB charging points, more comfortable seats, a toilet and fold out tables on the larger vehicle. Both of the vehicles will be wrapped in a University of Kent design.

The shuttle will start running Monday 14 January. We aim to have the new booking system available by Monday. The booking system is currently being tested. We will tweet from @CampusShuttle when booking becomes available.

www.kent.ac.uk/campus-shuttle