We apologise if you have experienced any issues with the Campus Shuttle in recent weeks while our new carbon neutral provider Zeelo takes over the service.
We are working with Zeelo to resolve these issues as quickly as possible. This includes getting a booking system in place, a service app with live updates and new coaches with Wi-Fi on board.
Until the new Campus Shuttle app and booking system is live:
- You must show your KentOne Card to use the Campus Shuttle.
- Wheelchair users or people that have restricted mobility can book a seat by contacting Zeelo directly with 12 hours notice.
- You can follow @CampusShuttle on X (formerly Twitter) for service updates. However, if you have any questions or feedback you will need to contact the 24/7 Customer Care Team 0330 808 3306 or email csteam@zeelo.co
We anticipate the booking system will be live by the end of March 2024.
Thank you for your patience while we resolve these issues.