Student on PC in Drill Hall Library

Changes to how you get financial support at Medway

From 15 January 2024, at Medway you will only be able to book virtual appointments with the University’s Income Office. If an in-person appointment is essential this will be arranged for you but you won’t be able to drop in the office.

How to book a virtual appointment:

  • Virtual appointments are available Monday – Friday, from 10:00-15:00. Complete the online form to book a virtual appointment.
  • You can also contact the Income Office by phone – 01227 824242. The opening hours are Monday – Friday, 10:00-16:00.

Get in touch with your Division’s Income Office by email:

If you have an account controller, you will receive a welcome email from your new account controller shortly.