Mobile phones

Getting a new phone, tablet or laptop?

How to stay connected if you get a new device over the holiday period.

Stay connected to all Kent systems by adding a second authentication method (such as a home phone number and/or mobile number) now to your account. It’s quick and easy to do.

Choose a method that won’t be affected if you change device or mobile phone number. For example, if you use an authenticator app on a device you’re replacing, this won’t transfer to a new device.

Adding a secondary method such as your home phone number or mobile number (if you intend to keep the same number) will help avoid any loss of access.

This will be especially useful during the vacation when the University is closed and our staff won’t be around to help reset your account.

Multi-factor authentication (MFA) is required for off campus access to email and other Kent IT systems and online services. It adds an extra layer of security to your IT Account. It provides a 99.9% reduction in compromised accounts and will also help to protect your own personal information.

User guide

MFA at Kent user guide

Help and support

If you have any questions, please contact IT and Library Support: