Person on zoom call holding up of tea

Summer vacation support from Student Support and Wellbeing 

Student Support and Wellbeing continues to be open throughout the summer vacation - our offices are only closed on weekends and bank holidays, including Monday 29 August.  

Booking appointments with Student Support and Wellbeing staff 

You can still book online or face to face appointments with specialist support staff from 9.00-13.00 and 14.00-17.00 throughout the summer, both in person and online, as long as you’re a registered student at Kent. Contact us at for Canterbury students, and for Medway students to arrange support during the summer vacation. 

Mental health crisis support 

If you’d like to speak with support staff urgently in office hours, Monday to Friday, 9.00-17.00, please phone on 01227 826573 for the Canterbury campus or 01634 888474 for Medway. 

If you are experiencing a mental health crisis or need emergency wellbeing or counselling support outside of office hours, our external partners Spectrum Life can offer you online, text, and telephone support from qualified counsellors and therapists.

Spectrum will work with you in getting initial support and help during your crisis and the University Student Support and Wellbeing teams will contact you on the next working day. Spectrum Life is available on Monday to Friday evenings from 20.00 till 08.00, and on weekends and Bank Holidays. Telephone: 0800 0318227 and press option 1, or Text ‘Hi’ to: 00353 87 369 0010. Search for the Spectrum Life app from your app store and follow the log in instructions 

If you need emergency support on either Canterbury or Medway campus, Campus Security staff are on duty 24 hours per day, 365 days per year and can always be contacted on their emergency number: 01227 82 3333. 

More mental health support providers 

  • For 24/7 free online support from peers and trained professionals, all Kent students can access Togetherall.
  • If you’re having a difficult time and want to talk to someone, you can call the Samaritans free on 116 123, or email 
  • If you would prefer to receive support via text message, Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope, simply text 85258. 

Together with our partner organisations, we’re here to support you over the summer. 

If you use Instagram, follow @UniKentSSW for information any wellbeing support groups or opportunities over vacation, and inspiring articles and information to help you stay well and connected to yourself and others, whatever you’re doing during vacation.