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Service interruption reminder – Kent Vision, campus PCs and shared files

From Information Services

Between 17.00 Tuesday 15 February – 09.00 Wednesday 16 February

  • You won’t be able to access KentVision 

Between 6.00 – 9.00 Wednesday 16 February* 

  • You won’t be able to access files stored in your individual home folder or departmental shared folders located on files.kent.ac.uk
  • You also won’t be able to log on to student PCs on Canterbury or Medway campuses. 

* Every effort will be made to restore the student PC service and access to files on shared network drives by 08.00, but due to the complexity of this essential maintenance work unfortunately this cannot be guaranteed. 

Moodle, KentPlayer, LibrarySearch, Microsoft 365 services (Kent email: Outlook, OneDrive, Microsoft Teams and SharePoint), won’t be affected, and will be available during this time. We suggest moving any files you might need to your University of Kent OneDrive.

Why we need to interrupt access 

We’re sorry for the inconvenience this may cause. This is essential server maintenance work which will help to secure University IT systems and services. 

Check Service Status for notification that this work is complete. 

If you have any questions, please contact us.  

Information Services 01227 82 4999  
libraryhelp@kent.ac.uk