How We Work: Process Improvement

With our new Divisions and team structures now largely in place, our ongoing focus in the months ahead will be on how we work together across the University so that each team has the tools they need to thrive. 

Alongside major projects like KentVision and the continued rollout of Microsoft 365 online collaboration tools, we want to hear from you on what we could be doing differently to simplify and improve the way we work. With help from staff across the University, the Project Management Office is working to map our processes and see if there are new or simpler ways we could be doing things so we all have more time to focus on the best of what we do. 

Everybody at Kent can have a part to play in this work, and we want to gather your thoughts, big or small, on what changes we need to make our day-to-day jobs more straightforward. If you’ve got an idea, let us know via the form on the How We Work staff webpages. 

The Project Management Office will collate these suggestions before updating on what we will prioritise in the weeks and months ahead. We will shortly also be launching an online tool which will highlight all of the suggestions that have come in from staff, along with what is being done about them – whether it is a quick fix, part of a longer-term project or something we can tackle another way. 

We will also provide regular updates over the coming months and hold ongoing engagement events so that all teams across Kent have the chance to feed in their thoughts. 

Ray Short, Head of the Project Management Office, said: “Nobody knows better than all of you what the little headaches are that stop us all working as well as we can. With our new structures in place this is the perfect time to focus on what we could be doing better – whether they are improvements, changes, or even whole new processes that could benefit you, your colleagues, your students or the wider University as a whole. Let us know your thoughts and we look forward to working with you on the things we need to fix!’. 

Submit your suggestion for how we could do things differently 

Find out more about our focus on How We Work