It was a bumper round of PRIDE Award winners last month with three staff members winning the award.
Congratulations are due to Angela Forsyth (Accommodation Co-ordinator), Keira Hannigan (Chargehand) and Jason Townsend (IT Systems, Development and Support Officer). PRIDE stands for ‘Personal Responsibility In Delivering Excellence’ and the panel felt that the hard work and dedication of all three exemplified this and could not be ignored, especially where multiple nominations were received for different projects each was working on.
While recognising how hard the entire Accommodation Team have worked throughout the Clearing and Arrivals period, Angela’s nomination singled her out for her ‘tireless’ work and “unflagging efforts” on the Clearing hotline call centre, both in training the team and responding to student calls. Additionally, Angela contributed and helped to implement a new procedure for processing student data in the Accommodation Office that “increases efficiency, is time saving and improves customer service”
Keira’s award recognised her “dedication, consistency, proactiveness, and her willingness to support and assist the Housekeeping Team in their work”. Her nomination focused on a recent three-month period where Keira stepped up to help run and manage one of the college Housekeeping Teams above and beyond her role. Keira has also taken on extra tasks and hours throughout the Covid-19 pandemic so far and has also helped to support new staff starters and has consistently shown why she is a “valued member of the Chargehand team”.
The final winner was a familiar face; however, the panel felt that Jason’s outstanding work producing 14 fully operational tracking devices from scratch for Kent Hospitality’s catering outlets deserved recognition. Jason designed a bespoke computer prototype, tested it, sourced parts and manufactured the final trackers often giving up his own time to ensure the trackers were ready as soon as possible. An extract from his nomination read that his “innovation, devotion and selfless voluntary service” on this project “has made the jobs of the Catering Team easier and safer”.
Many congratulations to Angela, Keira and Jason on their well-deserved wins.
We are sure that there are lots of our staff going above and beyond, so if you know of any Kent Hospitality staff member from either the Canterbury or Medway campus, it is quick and easy to nominate them for a PRIDE Award. To submit a nomination, just visit the PRIDE website and complete our online form.
The award is given in March, June, September/October and December with each winner receiving £100 of shopping vouchers, a certificate and a PRIDE pin badge.
The closing date for the next PRIDE Award is currently Wednesday 2 December 2020 at 12 noon.
Picture shows; Angela, Keira and Jason with their certificates.