Our team is expanding and we are excited to announce that we have two full time positions available. Please read on for more details about the Travel Advisor (Parking Administration) position.
As Travel Adviser with responsibility for parking administration, you will act as lead adviser on parking permits, in particular for the University visitors, and will assist with administering parking and travel services. You will have ownership to develop new procedures, administrate and analyse data relating to visitor parking for both Canterbury and Medway campuses and assist with encouraging visitors to travel by alternative means other than by car, where possible.
The role forms part of the Transport Team within the University’s Estates Department. The team is the initial point of contact for all commuting, parking, traffic management and some business travel related enquiries. It is important therefore that you work closely with your colleagues to deliver a professional customer-focused service at all times. This involves responding to customers at the reception, on the telephone, in writing by email/feedback forms and by letter.
The hours of operation for the Transport Team are 8:30am – 5pm, Monday to Friday (except Bank Holidays and the Christmas closure period). These times are covered by members of the team having different start times. Your hours of work will be expected to be from 8:30am – 4:30pm, Monday to Friday.
See Travel Advisor (Parking Administration) for more information and how to apply.
We are also hiring a Travel Advisor (Sustainable Travel) who will mainly be responsible for sustainable travel and external wayfinding as well as supporting other Transport Team services.
We look forward to receiving your applications.