Category Archives: Student Guide

Fraud warning: emails about a grant or tax refund

If you get an email about a grant or tax refund, it’s probably fake. While we block many malicious fake emails, some will get through to you.

They often want you to:

  • click the link to a fake web page that will steal your password or bank details
  • open an attachment that will contain a virus.

The example below is a recent (and typical) malicious email some students have received.

Our best advice to protect yourself is:

  • don’t open unexpected attachments, even if the email looks like it could be real.
  • instead of clicking links in an email, go to the organisation’s website (your bank, the University, PayPal etc.) and find the information there.

If you think you’ve fallen victim to this type of scam, contact us on 01227 824999 or helpdesk@kent.ac.uk.

Recent fake email

Sender: appears to be from the University (it isn’t).

“Dear Student,

You have been awarded a University Grant by the Department for Education in the amount of GBP1829.00. The grant is a one-off grant awarded to students based on a number of criteria which include moral support.

You need to submit your information to collect your grant now. Please click the link below to receive your grant.

Grant Collection Page Link [link removed]

Finance Department
University of Kent”

Email safety tips

Watch DVDs and videos in the Templeman Library

The Templeman Library has a large collection of DVDs and videos, and space to watch them on your own or in a group.

Individual viewing

  • Region 2 DVDs (most of our collection): you can watch these on any student PC in the Library. Find a free PC
  • DVDs for all regions and VHS videos: watch these at the 3 individual workstations on Floor 2 West.

Group viewing

If you want to watch in a group (up to 12 people), you can use the group viewing room on Ground Floor East. It plays DVDs for all regions, VHS videos, CDs and cassettes.

  • You can book it for up to 4 hours.
  • Book at least a day in advance at the Welcome Desk or phone 01227 82 4777 (you need your KentOne card or student number) during Welcome Desk opening hours.
  • If no one has booked the room, you can walk in and use it. It’s locked at 21:00 if not in use.

Read more about our viewing facilities.

Headphones

You can borrow headphones from the Loan Desk on Ground Floor West.

Borrowing

You can borrow up to 2 DVDs or videos at once.

DVDs:

  • are 24 Hour Loans
  • can’t be renewed
  • you can take them out of the Library
  • check that the disc is in the case before you borrow it

Watch online

BoB is an on-demand TV and radio service, with programs from all the major free channels going back several years. Sign into BoB with your Kent IT account.

You can use it to:

  • search and play shows and save favourites
  • record programmes and create playlists
  • cut out clips and save them for playback.

More about BoB.

January cycle hire and Dr Bike

Cycle hire

The Transport Team, Estates department, work with CyclingAge to run an affordable cycle hire scheme at Canterbury Campus.

You can hire a bike for the term for £30 to help you get around campus and keep fit at the same time.

Hire a bike on Wednesday 18 January or Saturday 21 January from CyclingAge at the new Cycle Hub located by the Pavilion on Park Wood road.

Dr Bike

Dr Bike is back each Wednesday during term-time to check and adjust your bike for free. Head to the Cycle Hub at the Pavilion between 8:30 and 15:00 each Wednesday. The first Dr Bike session is this Wednesday (18 January) which is the same day as the first cycle hire date.

For more information contact CyclingAge on uokcycle@cyclingage.co.uk or contact the Transport Team.

Transport Team

01227 82 3609   transport@kent.ac.uk   @unikent_travel   www.kent.ac.uk/transport

Estates Department, University of Kent, Park Wood Road, Canterbury, CT2 7NN

Transport Updates: @unikent_travel   Transport News Blog

Students on campus

Additional support available to students

A range of additional support has been put in place since the beginning of last term to help students through some difficult situations which they may be experiencing.

A number of students were appointed, and attended a range of training sessions at the beginning of the autumn term, to fulfil the following positions:

  • Residents’ Support Officers (RSOs): these roles are now present in most Colleges to help resolve low-level problems before they escalate.
  • Student Community Champions: this is a new role, piloted in the St Michaels’ area, aimed at supporting the relationship between students and local residents in this area.

These roles complement the highly successful Street Marshal Scheme, introduced last year by the University of Kent and Canterbury Christ Church University. The scheme operates in defined residential areas with the dual aims of safeguarding students and local residents as they transit through these areas of Canterbury at night, and promoting positive community relationships by encouraging students and local residents to behave responsibly whilst walking through these areas.

A number of members of staff also received training last term to act as Sexual Assault Respondents (SARs), and be equipped to attend to anyone, at Canterbury and Medway,  who may have suffered such an assault outside of working hours (5pm-9am and at weekends) .   SARs operate on a rota and are accessed via Campus Security.

Further information on support available can be found on the Student Services webpages.

Free Study Plus courses starting this term

Build your employability and business skills with a Business Start-up Workshop with HIVE and Kent Invicta Chamber of Commerce – courses at Canterbury and Medway (KE113) or find out about Career management (KE069), Employability Skills (KE043), or Mastering Graduate Recruitment (Medway) KE121.

You can also improve your writing and communication skills with How to Communicate with Confidence (KE095), or Sharpen your Writing Skills for Work (KE096). There are also lots of short IT skills courses.

Justice and Persuasion (KE013) is back for spring term, as is The Intervention Initiative (KE075), Science and Society: Ethical concerns  – a series of workshops starting– KE082- KE085 and Screenwriting for non-writers (KE087).

We will be running some new history courses: Lancaster and York: Life in London and Canterbury in the Middle Ages (KE115)

Also new for this term are:

An Introduction to Modern Art KE116

Art in Context KE117

Big Ideas: An Introduction to Philosophy KE120

Digital Photography KE122

Introduction to Modern Greek Language and Culture KE123

British Sign Language and Deaf Culture KE124

Study Plus courses are free to all Kent students and give you a chance to study for pleasure and improve your employability by learning new skills.

You can sign up for a course via Workshops in the Student Data System. [Link to SDS]

See the full list of Study Plus spring term courses here. Link to: https://www.kent.ac.uk/studyplus/

Student Price Match Guarantee at Blackwells Bookshop

Here at Blackwell’s Kent – your on campus bookshop, we’re very excited to announce the return of our Student Price Match Guarantee! Find a new book cheaper from a first hand seller such as Amazon, Waterstones or WHSmiths and we’ll match the price for you at the till. We’ve been speaking to lecturers and conveners about the titles they will be recommending so in the vast majority of cases your core and recommended texts will already be in stock but we can also help you find and order any background reading we’re not holding in.

Look out for the orange Price Match stickers on our bestsellers – this means we’ve already checked our competitors prices for you. For any other titles simply check online, find a cheaper price and bring a screenshot or printout to the till with your purchase.

T&Cs: Books must be new, from a first hand seller and in stock at the supplier you are price matching to. Should the supplier charge postage this will be taken into account when calculating the discounted price.

spmg-mailer

Coming soon: a new way to find study spaces

We know it can get busy in the Templeman Library, especially in exam season. We’re installing new technology that will help you find a space to study.

From Spring you will be able to see at a glance how many desk spaces are available in each part of the Library – just like you can already see how many student PCs are available online and on screens in the Library.

How does it work?

We are installing sensors under desks in the study spaces in the Templeman Library. The sensors detect whether a space is free or not. They don’t collect any other information or personal data.

We did a trial run of this technology last summer, and found it was reliable and got good feedback from students who used the spaces.

How will it help?

You will be able to see how many spaces are free around the Library, so you can choose where to work and don’t have to walk around looking for a seat.

Kent Union supports this new service. Dave Cocozza, Vice President (Education), says, “Giving our students the tools to study easily, where and when it suits them, is fantastic and I’m very pleased to be working closely with Information Services on supporting innovations like this. Hopefully spending a bulk of your time finding a space to work from will soon be a thing of the past, so please do utilise this service as soon as it’s available!”

Library staff will get a better idea of how the space is used. This will help them to provide study space that meets your needs and is better-used, and to make decisions like how to arrange the furniture.

Work disruption

There will be some work and noise disruption while the sensors are installed. Sorry about this – it will be at times when the Library is less busy.

  • Templeman West: installed Tuesday 10 January
  • Templeman East: coming in February

Coming soon: a new way to find study spaces

We know it can get busy in the Templeman Library, especially in exam season. We’re installing new technology that will help you find a space to study.

From Spring you will be able to see at a glance how many desk spaces are available in each part of the Library – just like you can already see how many student PCs are available online and on screens in the Library.

How does it work?

We are installing sensors under desks in the study spaces in the Templeman Library. The sensors detect whether a space is free or not. They don’t collect any other information or personal data.

We did a trial run of this technology last summer, and found it was reliable and got good feedback from students who used the spaces.

How will it help?

You will be able to see how many spaces are free around the Library, so you can choose where to work and don’t have to walk around looking for a seat.

Kent Union supports this new service. Dave Cocozza, Vice President (Education), says, “Giving our students the tools to study easily, where and when it suits them, is fantastic and I’m very pleased to be working closely with Information Services on supporting innovations like this. Hopefully spending a bulk of your time finding a space to work from will soon be a thing of the past, so please do utilise this service as soon as it’s available!”

We will get a better idea of how the Library space is used. This will help us to provide study space that meets your needs and is better-used, and to make decisions like how to arrange the furniture.

Work disruption

There will be some work and noise disruption while the sensors are installed. Sorry about this – it will be at times when the Library is less busy.
Templeman West: installed Tuesday 10 January
Templeman East: coming in February

Brit globe

Prepare for a Cambridge English qualification with Kent’s Centre for English and World Languages

Are you planning to take the Cambridge Certificate in Advanced English (CAE) or Certificate of Proficiency in English (CPE)?

You can take an exam preparation course at the Centre for English and World Languages.

The next course starts on 17 January 2017 – the first session is a free taster session.
Find out more and book a course on the CEWL webpages.