Category Archives: Hello Kent

Sunset with lamppost

Plan your journey home from a night out (Medway) 

Going on a night out? Don’t forget to plan your journey home. 

Check bus services 

Depending on how late you stay out, you might be able to catch a bus home. Arriva is the main bus operator in Medway. Find out more about bus services in Medway

Booking a registered taxi 

If you’re booking a taxi, make sure it is registered. You can tell if a taxi is licensed by checking if there is a licence plate on the front and back of the vehicle. They are usually positioned under or next to the vehicle registration plate. Drivers of licensed taxis will also be wearing an ID badge and you can ask to see this if it is not immediately visible. 

Recommended walking routes on campus 

If you’re walking across campus at night, we recommend you use the following walking routes that are fully lit: 

Campus Security Walking Taxi service 

If you don’t want to walk home alone on campus, you can call Campus Security on 01227 82 3300 and they can arrange for a member of Security to walk with you.  

Look out for your friends and don’t leave anyone behind #StaySafe 

The Old Weavers in Canterbury at night

Plan your journey home from a night out (Canterbury) 

Going on a night out? Don’t forget to plan your journey home. 

Catch the night bus 

You can catch the Stagecoach Uni2 bus after a night out in Canterbury. It’s a 24 hour service (excluding Sundays, bank holidays, Christmas and Summer vacation). Learn more about Stagecoach bus routes and discounts.  

Student safe taxi scheme 

In Canterbury, we operate the student safe taxi scheme with Longleys Private Hire, a local taxi firm. The scheme gives students who find themselves in a vulnerable situation safe travel to their accommodation or another destination, such as a police station or local hospital. Students can request a taxi through the scheme even if they do not have the funds to pay the fare at the time of booking, as fares can be paid later on the Online Store. 

We recommend you sign up to the scheme in advance in case you ever find yourself in a situation where you need to use it. Registration is quick and simple and all students who register will be entitled to discounted taxi fares on all journeys with Longleys. 

Booking a registered taxi 

If you’re booking a taxi, make sure it is registered. You can tell if a taxi is licensed by checking if there is a licence plate on the front and back of the vehicle. They are usually positioned under or next to the vehicle registration plate. Drivers of licensed taxis will also be wearing an ID badge and you can ask to see this if it is not immediately visible. 

Campus Security Walking Taxi service 

If you don’t want to walk home alone on campus, you can call Campus Security on 01227 82 3300 and they can arrange for a member of Security to walk with you.  

Canterbury Connected Routes 

Connected Routes is a joint initiative been University of Kent, Kent Union and Canterbury Christ Church University (CCCU). By joining up, we can offer support to you in Canterbury city as well as on campus. Any activation of SafeZone on the Connected Routes will give the Kent or CCCU security control room your location, so they can offer you support. Plus there are refuge points where you can go if you ever feel unsafe or need support. Find out more about the Connected Routes

Look out for your friends and don’t leave anyone behind #StaySafe 

 

Find your people with umii

Find your people with Umii app

We have signed up with Umii to make it even easier for you to make new friends at Kent.

Umii is for all Kent students, whether you are joining us in September and want to meet others beforehand, or if you are starting another year at Kent and want to make new friends!

Only verified users can access the app, so you can be sure who you’re connecting with is a real student at your uni. This means you will need to use your Kent email address to register with Umii. For new students, you will need to enrol online to get your Kent email address.

Download Umii now for free

What to pack?

‘Don’t over pack!’ is one of the most common responses whenever we ask students for the advice they would give for those about to arrive on campus for the first time. 

It can be tricky to know what you might need and what you should bring with you, so this is definitely a decision that shouldn’t be based on ‘what more can I cram into the car/suitcase?’ So with this in mind, listen to the voice of experience as our students and staff share their top tips so you can save yourself the pain of trying to squeeze in a second food dehydrator… 

Aleena, Psychology student and Liane, English Language and Linguistics student – ‘make a packing list’ 

Aleena: ‘Making a list would be useful, as I found I missed out [packing] a lot of essentials and had to spend money buying things I already had at home.’ Fortunately, we have a packing list to help get you started but another piece of advice is to ‘pack boxes so items related are put together (e.g. kitchen, bedding, bathroom etc.)’ says Liane ‘this makes unpacking quicker and easier’. 

Student unpacking in bedroom

Laura, from our Accommodation Team – ‘check what’s already in your room’ 

‘Know what’s already included [in your room/accommodation] to avoid wasting valuable space by packing duplicates. You can check what is in your Canterbury or Medway bedroom online.’ 

Omar, Architecture student – ‘don’t forget the essentials but prioritise things you can’t easily buy’ 

‘Bring your chargers and double check on things that you need to use every day, such as soap, as it’s easy to forget. But don’t worry too much about these as you can literally get them from anywhere, just mainly bring the things that aren’t easily bought or replaced if you need them.’ 

Sam, from our Housekeeping Team – ‘know your bed sizes’ 

‘Aside from forgotten passports or driver’s licences, this is one of the most common mishaps for new students. There are different bed sizes across the rooms on campus (and in private accommodation) so don’t buy any bedding until you have accepted your room offer, and double checked the bed size online so you know which size sheets to buy. Some folks have trouble getting hold of sheets for the 7ft beds, but a king size flat sheet will fit.’ 

Bed sizes from standard single to XL double

You can find out what size bed is in your room online. 

Phil, from our Catering Team – ‘don’t pack the kitchen sink’ 

‘Just bring enough to get you started as you may want to go in with your flatmates for to buy some items. If you live in accommodation with a meal plan you shouldn’t need anything beyond your basic crockery and cutlery, as kettles are provided. If you’re going to live in self-catered accommodation we suggest just buying a set of crockery and cutlery for yourself, plus food storage containers and basic pots and pans.’ 

Student and parents unloading car

Beth, History and Social Anthropology student – ‘make it home’ 

‘The best bit of advice was to bring decorative items. Strings of lights, small potted plants for the windowsill or desk, photo frames with silly, happy photos, blankets and pillows, etc. It makes the room that bit more comforting and homely and can help with the homesickness.’ 

Ella, Wildlife Conservation student – ‘bring things that remind you of home’  

‘Bring as many things that remind you of your home. Bedroom ornaments or just things, and bring white tack and printed photos and put them up all over your room.’ 

Kent Union officers sitting on deckchairs chatting

Harry, Psychology with Clinical Psychology student – ‘someone else will have what you’re looking for’. 

‘Don’t stress about forgetting things and feeling like you need to pack every little thing – someone else will have what you’re looking for and will let you borrow it! Also, there is a shop on campus and everything you need can be found in Canterbury.’ 

Of course, there are also some things you should 100% not be bringing. You can probably guess these but anything with a naked flame, (such as candles, incense, joss sticks, oil burners, barbeques, or smoking paraphernalia) is one to avoid. Cars, mini-fridges, adhesive strip lights, heated airers, multi-way cube adaptors and pets are some of the other items featured on the prohibited items list. 

Our Canterbury Arrivals and Medway Arrivals pages are full of useful info to help get you ready to arrive at Kent including more info on what to bring (Canterbury and Medway editions). Plus we’ve got more advice from previous students coming your way, including tips for settling in, so keep an eye on the Accommodation Twitter and Facebook pages for all the latest blogs and useful information before you arrive. 

We look forward to welcoming you to Kent soon! 

 

Students chatting in Pilkington building

Accessing support at Medway campus

Find out how to get support at Medway:

Support with your studies

Our Student Learning and Advisory Service (SLAS) can help you with everything from perfecting your essay writing to learning how to reference properly.

Don’t forget your Division and School is also there to help you with your studies and offer a range of study support.

Might you benefit from contact with Student Support and Wellbeing?

If you have a disability, chronic condition, mental health condition, specific learning difficulty or autism, please contact Student Support and Wellbeing to see how they can help you make the most of your university journey.

We have a team of expert staff who can help you face the challenges of studying, socialising and living independently, whatever else you might be going through, whether it’s something you’re experiencing for the first time at University or have dealt with for a while.

There is also a free confidential counselling service which offers you a safe space to address issues concerning you and can help get thoughts, feelings, behaviour and perspective on life back in balance again.

Kent Union

From money worries to housing issues, academic problems to visa support, Kent Union’s Advice Service is available to help through their free, impartial and confidential advice service. Find out more about Kent Union at The Hub

Financial support

With the cost of living rising, you are probably thinking more about your finances. Our financial help and advice webpage includes tips on budgeting, getting a part-time job and who to contact for further support. Plus, we offer a range of emergency financial support options.

Careers support

Our Careers and Employability Service offer advice, workshops and tools to help you prepare for your future career or further study. They can also help you find and apply for part-time jobs while you study.

Health services

It’s a good idea to register with a local doctor near to your accommodation in order to receive treatment under the National Health Service (NHS): Find your nearest NHS Surgery. Medway students can call Canterbury Nursing Services on 01227 823503 for minor illnesses/injuries and contraception advice.

Two students sat at Canterbury labyrinth chatting and smiling

Accessing support at Canterbury campus

There are lots of ways you can access support at Kent:

Nexus – your campus help point

Not sure where to go to ask a question? Head to Nexus in Templeman Library. Enter the library through the main entrance, go through the turnstiles and take the first right.

As well as a social and study area, Nexus is your campus help point. The staff at Nexus can help with any query and point you in the right direction.

You can also access Nexus online.

Support with your studies

Our Student Learning and Advisory Service (SLAS) can help you with everything from perfecting your essay writing to learning how to reference properly.

Don’t forget your Division and School is also there to help you with your studies and offer a range of study support.

Might you benefit from contact with Student Support and Wellbeing?

If you have a disability, chronic condition, mental health condition, specific learning difficulty or autism, please contact Student Support and Wellbeing to see how they can help you make the most of your university journey.

We have a team of expert staff who can help you face the challenges of studying, socialising and living independently, whatever else you might be going through, whether it’s something you’re experiencing for the first time at university or something you have dealt with for a while.

There is also a free confidential counselling service which offers you a safe space to address issues concerning you and can help get thoughts, feelings, behaviour and perspective on life back in balance again.

Kent Union

Kent Union are your Students’ Union. From money worries to housing issues, academic problems to visa support, Kent Union’s Student Advice Service is available to help through their free, impartial and confidential advice service.

You can also get in touch with your Kent Union full-time officers who are each responsible for specific areas within the Union.

Financial support and £3 meal deal

With the cost of living rising, you are probably thinking more about your finances. Our financial help and advice webpage includes tips on budgeting, getting a part-time job and who to contact for further support. Plus, we offer a range of emergency financial support options.

Our £3 meal deal returns to Rutherford Dining Hall! Choose between a plant-based or a meat option and then add sides and veg. A great meal at a great price!

You can also access Kent Union’s Campus Pantry at Mandela Student Centre, and can speak to their Advice Service about any extra support or advice you might need.

Careers support

Our Careers and Employability Service offer advice, workshops and tools to help you prepare for your future career or further study. They can also help you find and apply for part-time jobs while you study.

Health services

Kent has an NHS general practice on campus called the University Medical Centre, with an independent pharmacy next to it. Our University Nursing Service provide advice for minor illnesses/injuries and contraception, and is staffed 24 hours a day during term time by registered nurses. 

Welcome Fair

Ignite your start: Library & IT services in the first few weeks

Welcome to Kent! Excited to get your student journey off to a great start? We’re here to help you in using the exceptional Library and IT services Kent has to offer.

🌐 Navigate success

Discover our new student information page, a space dedicated to helping you successfully navigate your way to through these first few weeks. Whether you’re exploring the campus or joining us remotely, this resourceful page is tailored to provide just the right tips and insights, ensuring you’re all set to go.

🚀 Propel your knowledge

Take the IT and Library e-induction on Moodle – access this once enrolled. Our digital launchpad is designed to guide you through all the vital information, ensuring your student journey starts on the perfect trajectory. No matter where you’re learning from, we’ve got you covered with the Digital Library and IT e-induction (remote study only), tailored to those studying away from campus.

🌠 Discover more

Explore our online guides and equip yourself with the essential tools you will need during your time at Kent. Whether its our expert guidance on Wi-Fi setup, learning how to access premium software available to students, or discovering all you need to know about borrowing books from the renowned Templeman Library; if you need it – we’ve got a guide for it!

👨‍🚀’Fuel Up’ at the Treasure Tent 💎

Join us at ‘The Treasure Tent‘ on 19 and 20 September for a 2 days of engaging activities designed to ignite your curiosity and enhance your student experience. This Welcome Week event is an opportunity to ‘Fuel up’ for the journey ahead by discovering the treasure trove of services we offer that will help you excel at the University of Kent. Get it in your diary!

Contact IT & Library Support

  • Use Nexus Self Service
  • helpdesk@kent.ac.uk
  • 01227 824888
  • Use the Chat to us button (Library and IT web pages) to launch online chat
  • Visit us: Nexus, Block D, Ground Floor, Templeman Library
Three students walking together

Support for mature, commuting and part-time students

If you are a mature, commuting or part-time student (or a combination), your university experience might look a little different to someone joining university straight from school. But don’t worry, there is plenty of additional support for you and ways to connect with those in a similar position. This includes a society that runs events and study sessions at convenient times if you have other responsibilities (e.g. a part-time job and childcare), and a dedicated student network to help get your voice heard.

Introduction event for mature students (with lunch provided)

In the week before Welcome Week, our Student Learning Advisory Service are running in-person introduction events for mature students. These events will help you prepare for university study, give you an introduction to digital learning and a campus orientation. It also gives you an opportunity to ask questions and meet other mature students at the free lunch.

Please book the relevant event for you based on your Division and campus:

Mature Student Society

Kent Union has a Mature Student Society which acts as a forum to promote the challenges and needs of students over the age of 21. As well as being for mature students, the society welcomes students returning to education, part-time or commuting students, and students who have dependants or caring responsibilities. The society meets regularly and is a great way to socialise with other students with similar responsibilities and potential interests.

Mature and Part-Time Student Network

Kent Union has a number of student networks. The Mature and Part-Time Student Network aims to represent and act as the voice for all mature, commuting and part-time Students, and to feedback on key issues that affect the mature, commuting and part-time student experience to both the University and Kent Union.

More about support available.

Students walking towards University Medical Centre

Registering with a doctor

It is important to register with a GP close to your term-time address so you can access health services quickly and easily while you’re at University.

Visit the NHS website for more information about getting medical care as a student.

Canterbury

Kent has its own NHS general practice on campus called the University Medical Centre.

Canterbury students can register for the University Medical Practice online.

Medway

You should register with a local doctor near to your accommodation in order to receive treatment under the National Health Service (NHS): Find your nearest NHS Surgery.

NHS services for students

Check out this handy guide for students in Kent and Medway It includes:

  • How to register with a GP
  • What to do if you become unwell during the holidays
  • Registering with a dentist
  • Mental health support
  • Vaccinations
  • Contraception

More support

Find out more about our support services at Canterbury and Medway.

Global Officers

Apply now to become a Global Officer

Apply for the GOLD Programme. Applications are now open!

Are you looking to add value to your degree, develop your leadership skills and gain practical experience that stands out to future global employers? Look no further than the Global Officers’ Leadership Development (GOLD) Programme!

Join other like-minded students to make a positive impact on campus and enhance your global skills. As a Global Officer, you’ll work closely with the Dean & Director of Global and Lifelong Learning and other university staff to organise, develop and support globally-minded activities throughout the year.

But don’t just take our word for it! Here’s what previous Global Officers have to say about their experience:

“The GOLD Programme was one of the best things that happened to me at university. I can only encourage participation in this splendid and unique opportunity! Personally, I would have never forgiven myself for missing out on it had I known about it and not applied!”

What does the course involve?

The course is made up of five compulsory components.

Component 1: Getting started

  • Identify your skillset and set your goals for the year
  • Attend a welcome session to learn about cultural intelligence (CQ) and build your intercultural awareness
  • Participate in a spring-term curriculum Internationalisation workshop

Component 2: Training workshops

Choose and attend a minimum of two out of five workshops covering intercultural awareness, sustainability, internationalisation, leadership in a global context, and event management.

Component 3: Internationalized student engagement

Engage in various projects and activities on campus, such as marketing and promotion projects, student media campaigns, campus tours and focus groups.

Component 4: Project and event planning

Collaborate with a team of Global Officers to plan and deliver regular events and activities based on your personal goals and interests, such as Global Hangouts and Sustainability Forums.

Component 5: Reflection and Employability Skills Assessment

Reflect on your progress and set future goals during an interactive group session.

“Not only will you gain crucial employability skills, but also make new friends and grow as a better person and a citizen of the world.”

Benefits of the GOLD Programme

By participating in the GOLD Programme, you’ll earn Employability Points, receive a certificate of recognition, obtain a personal reference from the Dean & Director of Global and Lifelong Learning, gain practical event management and leadership experience, and expand your network with like-minded individuals.

PLUS, you can record your international skills development in the Kent Global Passport!

“The GOLD Programme was a highlight of my time at Kent. The team leading the programme listened to all of our ideas and supported us throughout the year. I developed many transferable skills, gave back to the student community, and made many new friends.”

How do I apply?

If you are a committed, enthusiastic, reliable, organised and professional undergraduate interested in developing your global skills, head to the GOLD website and fill out the online application form.

Why not apply today? Applications are open from now until 9:00 on 11 October 2023.

Not only will you gain crucial employability skills, but also make new friends and grow as a better person and a citizen of the world.

Don’t miss out on this unique chance to become a global leader! Apply now and start your GOLD journey today!

Kent Gold programme