HR GO, one of the UK’s leading recruitment companies, and the University of Kent have been successful in a joint application for a knowledge transfer partnership (KTP) from Innovate UK, the UK’s innovation agency. 

The award for £93,177 will provide half the cost of a two-year research project exploring how technology can better match roles with clients, including improving the feedback job seekers receive. HR GO will match fund the grant, resulting in a total project budget of £186,350.  

KTPs aim to help businesses to improve their competitiveness and productivity through the better use of knowledge, technology and skills within the UK knowledge base.  

John Parkinson, Chief Information Officer, HR GO, said: “We are delighted to have been successful in our application to UKRI for a knowledge transfer partnership (KTP) with the University of Kent. 

“This project will develop innovative AI models and systems to deliver feedback, scoring and matching of candidates at scale. At present, we receive over 500,000 applications for work each year for roles across all sectors, and across the whole of the UK.

“These AI models will power a semi-automated communications process to deliver enhanced feedback to candidates whilst helping HR GO’s clients ensure they find the best possible candidates to meet their needs.” 

The project team is now in the process of hiring an associate, who will be delivering the project over the two years. In addition to being tasked with analysing millions of points of HR GO data, they will consider all aspects of machine learning and AI development, from ethics to avoiding bias.  

Dr Anna Jordanous, senior lecturer at the University of Kent’s School of Computing and co-lead of the project said: “This is a fascinating opportunity to work with complex real-life data. There are multiple interesting technical challenges to tackle, and it is exciting to see how research knowledge can be applied to make a real difference to recruitment candidates and clients.” 

HR GO has previously worked with Dr Jordanous to review potential machine learning solutions which could be deployed to automate contractor candidate role matching, as well as having sponsored the Kent HR Network and offered placements for students through the University of Kent’s Employability Points Scheme. 

The University of Kent’s Year 10 ‘Breaking Barriers’ Summer School was involved in the TASO research project to evaluate the impact of virtual summer schools. As TASO publish the interim findings, it provides us with an opportunity to reflect on what we learnt from taking part in this research project and lessons for the sector.

Developing our outreach curriculum

This research project gave us the opportunity to speak to a group of students that we considered to be highly impacted by the pandemic. A number of findings from the Implementation and Process Evaluation (IPE) made us think about how we can adjust our outreach curriculum to accommodate these students (and their influencers), and consider whether they are unique or enduring circumstances.

Despite only being in Year 10 and therefore a few years away from having to make decisions around HE, the students were clear that access to mental health support would be an important factor to them when deciding on university. Perhaps this is due to poor mental health being exacerbated by the pandemic and it’s something that we had already started to consider in activities designed for younger audiences. These findings helped to re-enforce that it was the right direction to go in.

Many of our talks designed for parents focus around student finance and funding, but the parents and guardians that we spoke to worried about their young person’s grades being a barrier to them accessing and succeeding at university. This may be due to the interrupted education their young person has experienced and something worth exploring in our curriculum design for this audience.

One of the key motivators for students taking part in the summer school was just for ‘something to do’; a way to spend their summer –

“Because it’s the Summer and I feel like if I hadn’t have done this, I would’ve wasted my time and not done anything else. So, this feels really productive”

That was something that as an institution we hadn’t considered (or perhaps wanted to consider!) before but we don’t yet know if it’s specific to this cohort – after having 2 years of interrupted study perhaps they’re motivated to do something productive. That’s something that will be interesting to explore this year and going forward.

We would have offered a virtual summer school in 2021 irrespective of our involvement in the TASO research project but it is reassuring that students agreed they had met each of the aims that we had set for the activity and that it did have a positive impact on them. We’ve now been able to adapt this content for in-person delivery this year.

Randomised Control Trials (RCTs) in outreach evaluation

One of our motivations for taking part in this research was because we were interested in the RCT process as a means of being able to demonstrate causality, but reluctant to do it ourselves. Having the support of TASO and the other partners was a real positive influence on our decision to apply. Although the Behavioural Insights Team (BIT) performed the randomisation and selection of participants, the prospect of running an RCT as an evaluator is less daunting than it was before. There are few other outreach programmes in our curriculum that are suitable for this method of evaluation but we will definitely be exploring more Type 3 methods going forward.

The project also allowed us to have additional communication with the control group. Where previously our last communication with unsuccessful applicants was to tell them that they hadn’t got a place, this gave us an opportunity to get in touch with them again and let them know that we wanted to hear from them, and that we valued their thoughts and their opinions. We were able to leave it on a positive note, and we were pleasantly surprised with the response rate.

We look forward to the final research findings once we know whether these students applied to and enrolled in Higher Education or not and can see any differences between the control and treatment groups and any impact that may summer schools had.

Amy Burt, Monitoring & Evaluation Officer, University of Kent

Research and Innovation Services are looking for University of Kent academics to speak at this year’s Kent Human Resources Conference which will take place on our Canterbury campus on Wednesday 23 November.

Now in its eighth year, the conference will provide an opportunity for HR professionals and those responsible for HR in their roles to come together with University of Kent academics and guest speakers to learn, network and spark ideas. Throughout this one-day event, delegates will gain an insight into the latest research, examples of best practice and tips and tools which could be applied in the workplace.

We would like to feature voices from academics from across the university and are looking for proposals on topics relating to HR, or research and approaches which could be applied to overcome common HR challenges. These include but are not limited to:

·       Recruitment and retention

·       Changes in employment law

·       Workplace wellbeing

·       Diversity and inclusion

·       Flexible working practices

·       Training and Development

·       Leadership and management

·       Productivity and performance

·       Reward and Recognition

We actively encourage submissions from our academic colleagues at all stages of their career – from individuals who have never presented or run a session at a conference or event before, to more experienced voices from our community. Please submit your proposal using this form by Friday 9 September.

The Kent HR Network, sponsored by specialist HR platform provider, Ciphr, is an initiative focused on facilitating knowledge exchange between the academic community at the University of Kent and HR professionals, both locally and nationally.

If you have any questions about the conference, please get in touch with Chris McCarthy at c.mccarthy@kent.ac.uk.

We will be announcing further details about the conference over the coming weeks. To be the first to receive future updates on the conference, including ticket availability and our speaker line-up, sign up to our HR Network newsletter.

The Lambeth Conference is taking place at the University of Kent, Canterbury Cathedral and Lambeth Palace from 26 July – 8 August, with early arrivals having started yesterday.

Given both the scale and international profile of the Conference, campus will be busy with delegates, support staff, media and members of the public following the different events. We are also likely to see protest from different groups who wish to voice their concern at different aspects of the Church’s work, and we have worked closely with the Conference organisers to ensure this is peaceful and well managed. If you have concerns at the way any protest is being conducted on campus, please contact Campus Security.

Catering and Room Bookings

The increased numbers of visitors mean that alongside usual summer closures, a number of our catering outlets will be closed to the public and staff temporarily – Kent Union-run outlets such as Woody’s and the Library Cafe remain open, along with Co-Op and Caffe Nero. Room bookings will also be much busier due the number of fringe events we are hosting.

This will be a different environment to what we are all used to over the summer, so do consider working from home where you can and discuss any concerns with your line manager – there is also a wide range of support services available to staff if you need it, including your local HR team and our Employee Assistance Programme.

Main Conference Venues

The main meeting venue for the Bishops is the Kent Tennis and Events Arena, with Spouses meeting in the Sports Centre. The Chaplaincy will be based in the Kennedy Building, with numerous seminar rooms and lecture theatres used across campus for fringe events throughout the Conference.

Summer Parking Changes

With a very busy summer of conferences and events taking place at the Canterbury campus, there have been some temporary changes to our car parks. Please see notices within car parks and the email sent to permit holders for further details of the date and time of closures.

Please note that from Monday 18 July the Pavilion car park will be closed until 12 August and From Monday 25 July to Monday 8 August, all University of Kent permit holders will only be permitted to park within Pink Zone car parks, except Chipperfield and Sibson car parks. 

Thank you in advance for helping us make this summer’s conference season a success.

In the run up to the start of the Lambeth Conference, our LGBT+ Staff Network have organised a special event exploring the intersection between sexuality and religion on Wednesday 27 July. 

The Lambeth Conference will see senior figures from across the worldwide Anglican Communion coming together for prayer, reflection, fellowship and dialogue. The Church has attracted criticism ahead of the Conference over the place of LGBT+ people within it and we are clear that their views on equal marriage in particular do not fit with our own values as a University. However, our aim throughout the conference is to facilitate debate and discussion where we can in the interest of positive progress. 

Speakers at the Staff Network event include UoW Trinity St David lecturer Dr Angus M Slater, who will discuss LGBTQ+ Inclusion in the Church in Wales, and General Synod Member Jayne Ozanne, a former member of the UK Government LGBT Advisory Panel and Director of the Ozanne Foundation which works with religious organisations around the world to eliminate discrimination based on sexuality or gender. 

Following the talks, there will be a panel discussion including staff and students from the University, followed by a networking and social event. Rainbows in Religion takes place from 2 – 5pm at Marlowe Lecture Theatre. Spaces for the Symposium are limited to please register via EventBrite if you want to attend! 

All staff and students are also invited to walk with their LGBT+ colleagues at the Lambeth Walk ahead of the event, which is a chance to tell the world that people of all gender identities and sexualities are welcome and part of the Kent community. Meet at the Registry Lawns (by the Gulbenkian Theatre on the Canterbury campus) from 1pm. 

Did you know? The LGBTQ+ Staff Network recently launched our Researching the Rainbow podcast, which explores LGBTQIA+ research taking place across the University and beyond. 

Following the success of last year’s virtual event, we are excited to announce that preparations are well underway for this year’s Staff Conference. We have received some wonderful contributions, so thank you to everyone who has submitted their ideas.

The Conference will take place on campus from 15-16 September 2022 with the theme ‘Building our University Community’. On the Friday afternoon, the event will close with an all-staff barbecue, and we hope it will top off two days spent celebrating our learning and enhancing our connections with one another.

Over the two days, we are planning numerous activities, both informative and informal. These might include:

• Seminars about projects, initiatives and activities across the University
• Talks on what it is like to work at Kent
• Discussions and workshops on important topics such as wellbeing and support
• Informal events which you can take part in, either individually or as a team
• Demonstrations or tours of facilities

The Conference allows us to mark the start of the academic year together, providing opportunities to learn about each other’s work and giving us a chance to reflect on how we all – whether academic, professional services, technical staff, or otherwise – contribute to achieving the University’s ambitions.

We look forward to seeing you there!

From Brenda Brunsdon |Occupational Health and Wellbeing Team Manager

We are going through a sustained period of very hot weather and the Met Office issued its first ever red warning for extreme heat last month. Such high temperatures present a challenge to our health and wellbeing. In addition to sun care awareness, it’s important to know the signs of when the heat or sun exposure can affect someone to the extent that they can become ill and be aware of what one can do to prevent becoming overheated in the first place.

OH issues advice on sun exposure every year. We refer people to the advice given by the British Association of Dermatologists (BAD) and the NHS. BAD offers advice based on an easy to remember SOS theme: Save Our Skin:

• Slip On a Shirt
• Seek Out Shade
• Slap On Sunscreen

Accessing their website below provides additional information on sunscreen, skin advice for skin of colour, sun protection advice for children and babies, a Vitamin D factsheet and sun awareness leaflets.

The NHS also offers comprehensive advice on how to keep yourself safe in the sun; the link to their website is also below.

What can you do you do to stay safe in the heat? The UK Health Security Agency have the following advice:

• stay cool indoors by closing curtains on rooms that face the sun – and remember that it may be cooler outdoors than indoors
• drink plenty of fluids and avoid excess alcohol
• never leave anyone in a closed, parked vehicle, especially infants, young children or animals
• check that fridges, freezers and fans are working properly
• try to keep out of the sun between 11am to 3pm, when the UV rays are strongest
• walk in the shade, apply sunscreen and wear a wide-brimmed hat, if you have to go out in the heat
• avoid physical exertion in the hottest parts of the day
• make sure you take water with you if you are travelling

When a person does get too hot, it can lead to heat exhaustion and heat stroke. Heat exhaustion is the lower level condition which can progress to heat stroke. Both can occur when a person’s body overheats to the extent that its natural temperature control mechanisms fail to cope. When this happens, the affected person feels unwell, lacking in energy, and is usually dizzy and nauseous. They could develop cramp in their limbs or in their stomach. Signs you can observe for heat/sun stroke are a person having clammy, very sweaty, pale skin, and they often have a faster pulse than normal, sometimes exceeding 100 beats per minute.

Some sectors of the community are more susceptible to developing heat exhaustion/stroke: babies and toddlers; the elderly; people who are physically active through work or exercise; people with chronic, debilitating illnesses.

The NHS advice on immediate treatment for helping someone with heat exhaustion is:

1. Move them to a cool place.
2. Get them to lie down and raise their feet slightly.
3. Get them to drink plenty of water. Sports or rehydration drinks are OK.
4. Cool their skin – spray or sponge them with cool water and fan them. Cold packs around the armpits or neck are good, too
5. Stay with them until they’re better.

They should start to cool down and feel better within 30 minutes.

They also give advice on when you should consider reaching out for assistance by ringing 999, either because the situation is the same after 30 minutes or because the person’s symptoms are so debilitating that you suspect heat stroke; follow the NHS link below to read more.

For those of us who are able and where it fits in with the demands of our role, the University has said we currently have the flexibility to work from home if this provides us with a cooler work environment. However, not all members of the University workforce are able to do that. Cleaners and maintenance and grounds staff have to work as usual. They and their managers need to be more aware of the possibility of heat/sun stroke.

‘Heatwave: National emergency declared after UK’s first red extreme heat warning’ on bbc.co.uk

British Association of Dermatologists’ Sun Awareness website

‘How to Stay Safe in the Sun’ on the British Skin Foundation website

‘Staying Safe in Extreme Heat’ by Agostinho Moreira Sousa on ukhsa.blog.gov.uk

Heat Exhaustion and Sun Stroke on NHS website

‘Heat Exhaustion and Heat Stroke’ by Dr Sarah Jarvis MBE on the patient.info website

‘Signs of Heat Exhaustion, Heat Stroke’ by CBS Los Angeles on YouTube

‘How to Identify and Treat Heat Stroke’ by BBC Earth Lab on YouTube (very good demonstration of simple First Aid treatments for heat exhaustion)

‘How to Treat Heat Stroke – Signs and Symptom’s by St John’s Ambulance on YouTube

Congratulations to Mita Mondal for her AUA Member of the Year award!

The Association of University Administrators (AUA) is the professional association for higher education administrators and managers. It is committed to connecting every professional within its network and supporting members throughout their career in HE.

Mita, who is Quality Assurance and Accreditations Manager for our Division of Computing, Engineering and Mathematical Sciences, has been an AUA member since 2014. The awards ceremony took place during the AUA’s 2022 Annual Conference & Exhibition, Manchester and was announced on 7 July as part of their Gala Dinner.

The Member of the Year award recognises the contribution of an individual member. The judges looked for a high level of commitment and dedication to the AUA and Higher Education. Mita said ‘I am truly humbled and excited about winning this award. I am pleased that I can make this contribution as I strongly believe in collaboration and sharing professional knowledge and practice with others. I hope to carry on championing a professional culture in HE and hope to make a difference via my work at Kent and with AUA’.

Mita joined Kent in 2007, working in various roles in student administration, HR and finance, becoming Centre Administration Manager in 2014 and then, more recently, School Administration Manager for the School of Engineering and Digital Arts. She completed the AURORA leadership programme in 2018.

AUA membership

The University of Kent has been active participant in the AUA for many years and more than 50 professional services colleagues are currently members. Membership is open to anyone working in university administration and benefits include:

• professional recognition
• networking opportunities & mentoring
• professional development, including a PG Cert Programme
• events and conferences
• access to resources and publications.

If you work in professional services and would like to know more about or get involved in the AUA, you can email Mita. More information is also available by visiting the AUA website

From Martin Atkinson | Director of HR and Organisational Development

As we updated earlier in the year, we recently ran a short-life Voluntary Severance scheme for specific cohorts of staff across the University intended to explore any potential savings we could make before the end of the financial year. This is part of helping us get ahead of any future financial constraints where we can, bearing in mind the additional pressures we are all facing due to the cost of living crisis. 

We had a good response to this scheme so I’d like to thank all those eligible for their careful consideration of it and extend my good wishes to those who applied and will be leaving the University. Now that we have a clearer picture of the funds available this year to support this scheme, we will also shortly be opening it up to a further cohort of Grade 9+ staff in case there is more we can do to find savings while minimising the impact on overall staffing levels. All staff who will have the opportunity to apply will be contacted directly this week. 

While I know any mention of redundancies can be worrying, creating voluntary opportunities for people to leave the University that will make savings and suit all parties is one of the ways we can ensure we remain sustainable. The University also has a number of existing options available to staff across the organisation who are looking to move on at a time that is right for both them and their division/directorate, including efficiency retirement, flexible/phased retirement and ill health retirement. 

As we approach the end of our Financial Year, we will also be sharing a wider update shortly looking ahead to next year’s budget and updating on some upcoming measures to help staff at a time when so many are feeling the squeeze due to high inflation and rising household costs. In the meantime, do contact either your manager or local HR team if you would like to discuss any of the above.