Access to Microsoft 365 services from off-campus

Multi-factor authentication (MFA) set up for staff

All staff have now been enrolled onto multi-factor authentication (MFA) for access to email and other Microsoft 365 services.

If you haven’t set up MFA yet, the next time you try to sign into email, OneDrive, Teams or any other Microsoft 365 app from off campus you’ll be asked to set up a second authentication method.

MFA set up instructions

Full details about what you will need to do has already been emailed to all staff. If you cannot find this email we have reproduced the set up instructions here.

MFA helpline

If you have any issues you can call our dedicated MFA helpline – we’ll be here to help you over this weekend as well:

  • 01227 82 7300
  • 08:30 – 16:00 Monday - Friday
  • 09:00 – 13:00 Saturday – Sunday

Helpline opening hours may vary during the week 19 – 23 April.

What this means

When MFA has been added to your M365 account there will be an extra authentication step for you to complete before gaining access to M365 services from off-campus.

Once set up, MFA is easy to use and provides added protection against cyber-attacks which is especially important now as many staff are working from home. MFA provides a 99.9% reduction in compromised accounts and will also help to protect your own personal information.

For a more in-depth explanation of how MFA works take a look at this film.

Scottish HE/FE Information Security group

What’s next

When the rollout of MFA to staff accounts is complete we will start enrolling our students onto MFA. This will be scheduled after student exams have been completed.

Any questions

If you have any questions, please get in touch with IT Service Desk.