From June 2025, some University communications sent by email, such as student updates and announcements, will use a new address format: @lists.kent.ac.uk. 

You don’t need to do anything—emails will still arrive as usual, and the display name (e.g., “University of Kent”) will stay the same. The transition starts in April, with the full change happening in June. 

This update helps:
Improve email security
Reduce spam and phishing risks
Make sure important emails reach your inbox reliably 

This won’t affect your personal @kent.ac.uk email.  

If you have any questions or concerns, please do submit a ticket (recommended) or email helpdesk@kent.ac.uk and we will get back to you.