student and security walking in front of security office on campus

Safety tips and services

As we approach winter and it starts to get darker earlier, here’s a reminder of safety initiatives and services you can use while studying and living at Kent, including:

Campus Security

Security staff are on duty 24 hours a day, 365 days a year, at our Canterbury and Medway campuses. They offer the free night-time walking taxi service, safety advice, free personal safety alarms, and emergency support. You can contact Campus Security using the SafeZone app or by calling:

  • Non-emergency and night-time walking taxi service: 01227 823300
  • Emergency: 01227 823333

SafeZone App

SafeZone is a free and simple-to-use app for all our students and staff. It’s designed to help you get first-aid, security or safety assistance via your mobile phone. Find out more and download the SafeZone app.

Student Safe Taxi Scheme in Canterbury

The scheme lets students get a taxi home or to another destination, such as a Police Station or local hospital, quickly and safely. You can request a taxi through the scheme even if you do not have the funds to pay the fare at the time of booking, as fares can be paid later on the Online Store.

Sign up to the scheme now in case you ever need it.

Connected Routes in Canterbury

Follow the Connected Routes map if you’re travelling home from a night out in Canterbury city centre.

The map includes routes where there are regular patrols, refuge points, and increased lighting and CCTV coverage. It is also covered by the SafeZone app.

Find out more and see the Connected Routes map.

Canterbury Street Marshals

Canterbury Street Marshals support students to stay safe when out and about in Canterbury at night. They patrol the streets where many students live off campus or their routes back to campus after a night out.

Report + Support

Report + Support is the University’s online reporting tool for incidents such as: sexual misconduct, discrimination, hate incidents, harassment, physical or verbal harm and/or abuse, bullying, stalking, domestic abuse, or spiking.

Through Report + Support you can get information about different types of incidents, submit a named or anonymous report and get access to support easily.

Find out more…

See our safety webpages for advice and all safety services at our Canterbury and Medway campuses.