Unlimited email space, better integration with Lync, and a new Outlook Web App are some of the changes you’ll see as part of the staff email upgrade planned for the Autumn term. We’re going to be upgrading the ‘Exchange’ system that underpins the staff email service.

Business as usual during the upgrade

Most of us won’t notice any interruptions to service. If a service interruption is needed, it should be very short.

After the upgrade, what will be different?

Apart from the unlimited storage, which is fantastic news, there will be some new features for Outlook Web App (OWA) users. OWA will look a bit different and have better SharePoint and Lync integration.

If you use Kent email on your phone, and don’t have a PIN set on the handset, you’ll need to set one.

If you have an older phone/tablet, your access might stop working if it’s insecure (using it on our network is a breach of University IT regulations). You’ll need to update it if you want to carry on accessing the Kent network.

When will we find out more?

We’ll email you nearer the time to let you know exactly when it will happen, with full details about anything that’s new or changing.