Kent Hospitality would like to take the opportunity to thank everyone that provided feedback via our Mystery Diner scheme in the summer term.

Here is a quick overview of what you told us:

• 81% of you rated us good or excellent overall
• 72% rated the quality of food good or excellent
• 90% of respondents would recommend our outlets to someone else

Feedback included:

‘All staff at Create are friendly, welcoming and always remember what I want before I even get to the front of the queue!’

‘Bea and Mandy are awesome at No1 Bistro. All the staff at No1 Bistro are fantastic, makes a wonderful atmosphere.’

Information about how to provide feedback via our Mystery Diner scheme is available across our outlets.