Pride Award for outstanding service

Two members of the Kent Hospitality team – Anne Munday and Mike Sault – have been presented with a Pride Award for outstanding service.

 

The Pride (‘Personal responsibility in delivering excellence’) Award recognises members of Kent Hospitality staff who go out of their way to deliver excellent customer service.

In April, the Award was awarded jointly to Anne Munday, Keynes College Receptionist and Mike Sault, Hospitality Assistant, KBS Servery.

Anne was nominated for producing a detailed ‘Knowledge of the College’ document for her fellow receptionists prior to moving over to Keynes College Reception, providing a wealth of experience from many years of service at Park Wood College. Mike was nominated for delivering first class services to KBS staff, students and visitors, as well as his excellent first aid skills, which have been put to the test on many occasions, most recently when a student fainted last month.

Any Kent Hospitality staff (permanent or casual) may be nominated from Canterbury and Medway campuses. The award is given in April, September/October and December with each winner receiving £100 of shopping vouchers.

Nominations can be made by any member of University staff, students or visitors. Red nomination boxes are located in all Kent Hospitality’s catering outlets in Canterbury and Medway, as well in College reception areas. Alternatively, you can download the form and email it to Rooie Thomas.

Please make your nominations detailed and provide as much information as possible. The panel looks for staff who achieve more than what is expected in their role.

The deadline for the next award is 13.00, Wednesday 28 September 2016.

For further information, contact/see: Rooie Thomas: R.J.G.Thomas@kent.ac.uk, T: +44 (0)1227 827659, Tanglewood.

Picture shows: Award-winners, Anne Munday and Mike Sault, with Commercial Services Director Simon Westerman. Picture by Rooie Thomas.