The School of Physical Sciences were keen to explore the use of resources (particularly books) that students make within the School. So in March, Nikki … Read more
Love and break-up letters to the Library
To coincide with Valentine’s Day, we invited Templeman Library users to write a love or break-up letter to the Library. When? Monday 13 – Friday … Read more
Edinburgh case study: UX testing to tackle known user problems
Write up from the University of Edinburgh’s website programme blog about repeat UX testing with their IS helpline, informing improvements to self help IT content … Read more
User testing of Find-a-book
At the start of this academic year, we launched Find-a-book – a new way of showing users the location of books in LibrarySearch (our catalogue), … Read more
Research support web pages – card sorting workshop
There’s a lot of helpful content for Kent academics and research postgraduates on the University website: from how to upload your electronic thesis, to applying … Read more
Feedback on a new desk
In December we trialled a desk/study carrel in the silent study zone on Floor 3, Templeman West. We invited students to try it out and … Read more
Study space interviews
In July 2016, James Thompson and I did a series of short interviews with people using the Templeman Library, to find out how they find a place … Read more
Welcome Walls in the Templeman Library
In Welcome Week (19-23 September), we piloted gathering feedback in the form of post-it notes on walls in the Templeman Library. Why? We chose … Read more
Why are we doing UX? And what on earth is it?
You may have come across the term UX (or User Experience) in an online context, but perhaps not when people are talking about libraries. But … Read more