Introductions to UX in libraries
- User Experience in Libraries: Applying Ethnography and Human-Centred Design, edited by Andy Priestner and Matt Borg (Routledge, 2016) – now available to borrow from the Templeman Library
- First chapter of Useful, Usable, Desirable: Applying User Experience Design to Your Library (pdf) by Aaron Schmidt and Amanda Etches. Great introduction to the concepts.
- Structured introduction to UX and ethnography by Ned Potter (reflecting York University’s approach to UX in libraries)
- UXLibs – it’s kind of a movement; there’s an annual conference, workshops, and a book
- Elements of UX: A Librarian’s Guide to User Experience Design – Massachusetts Libraries Board of Library Commissioners
- Futurelib Project at Cambride University – includes information on their groundbreaking Spacefinder tool
- Full text of Studying Students: The Undergraduate Research Project at the University of Rochester (pdf) by Nancy Fried Foster and Susan Gibbons. All very good, but if you don’t want to read it all, chapters 10 and 11 provide a good summary.
- ERIAL Project – a two-year ethnographic study of the student research process
- #UKAnthrolib blog, a shared blog on which librarians share information – and observations – about anthropological research findings in their libraries. Great on how some of the UX techniques are being applied at other libraries.
- Design Thinking for Libraries Toolkit – by revolutionary design company IDEO
- So you want to do anthropology in your library? – toolkit from the ERIAL project