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Tag: undergraduates

Website navigation testing with Treejack

By Clare Green | 13 February 2018

The Quality and Marketing team have been using a tool called Treejack to test navigation structures for a potential combined IT & Library website when … Read more

Doughnuts, coffee and books with SPS

By Karen Goodwin | 27 March 2017

The School of Physical Sciences were keen to explore the use of resources (particularly books) that students make within the School. So in March, Nikki … Read more

User testing of Find-a-book

By Angela Groth-Seary | 07 February 2017

At the start of this academic year, we launched Find-a-book – a new way of showing users the location of books in LibrarySearch (our catalogue), … Read more

Welcome Walls in the Templeman Library

By Clare Green | 02 November 2016

  In Welcome Week (19-23 September), we piloted gathering feedback in the form of post-it notes on walls in the Templeman Library. Why? We chose … Read more

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books card sorting case studies cognitive mapping customer experience journey mapping CXJM disabilities Find-a-book Find a PC first impressions focus group furniture grab-and-go graffiti wall Headphones interviews IT and Library Support Desk journey mapping Laptop laptop loan service lecturers Library cafe LibrarySearch library website love/break-up letters mature students new students non Kent examples observation part-time students postgraduates questionnaires SPS staff students Study spaces Study zones Templeman East Templeman Library Templeman West undergraduates usability testing user experience UX brand UX community

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Recent posts

  • Our improved laptop loan service: a UX exercise

    GENERAL

  • Journey mapping in practice

    REPORTS

  • How to do user interviews

    UX METHODS

  • UX and Library Headphone Loans

    UX METHODS

  • Survey on digital special collections and archives

    UNCATEGORIZED

Tags

books card sorting case studies cognitive mapping customer experience journey mapping CXJM disabilities Find-a-book Find a PC first impressions focus group furniture grab-and-go graffiti wall Headphones interviews IT and Library Support Desk journey mapping Laptop laptop loan service lecturers Library cafe LibrarySearch library website love/break-up letters mature students new students non Kent examples observation part-time students postgraduates questionnaires SPS staff students Study spaces Study zones Templeman East Templeman Library Templeman West undergraduates usability testing user experience UX brand UX community
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