We are currently reviewing our document delivery service, which students and staff use to request items from other libraries if we don’t have them in … Read more
Author: Angela Groth-Seary
How to do user interviews
We’ve been doing more user interviews here lately for various projects and investigations – for example for a Discovery Interfaces Review project, and to find … Read more
“Your typical day on campus” – mature and part-time PhD students
We have a small group of staff in Information Services who meet up regularly with representatives from UELT and the Mature Students society to figure … Read more
User testing of Find-a-book
At the start of this academic year, we launched Find-a-book – a new way of showing users the location of books in LibrarySearch (our catalogue), … Read more
Research support web pages – card sorting workshop
There’s a lot of helpful content for Kent academics and research postgraduates on the University website: from how to upload your electronic thesis, to applying … Read more
Why are we doing UX? And what on earth is it?
You may have come across the term UX (or User Experience) in an online context, but perhaps not when people are talking about libraries. But … Read more