IS User Experience
Creating useful, usable, and desirable library and IT services
  • Home
  • How to use this blog
  • Techniques
  • UX resources
  • Tags

Tag: first impressions

Welcome Walls in the Templeman Library

By Clare Green | 02 November 2016

  In Welcome Week (19-23 September), we piloted gathering feedback in the form of post-it notes on walls in the Templeman Library. Why? We chose … Read more

Tags

academics books card sorting case studies cognitive mapping customer experience journey mapping CXJM disabilities feedback forms Find-a-book Find a PC first impressions focus group furniture graffiti wall interviews IT and Library Support Desk journey mapping Laptop lecturers Library cafe LibrarySearch library website love/break-up letters mature students new students non Kent examples observation part-time students postgraduates questionnaires researchers research support SPS staff students Study spaces Study zones Templeman East Templeman Library Templeman West undergraduates usability testing user experience UX community

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
The views expressed in this blog are not necessarily those of the University of Kent. More about Kent blogs and blogging guidelines. Report concern