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Edinburgh case study: UX testing to tackle known user problems

By Sarah Fisher | 09 February 2017

Write up from the University of Edinburgh’s website programme blog about repeat UX testing with their IS helpline, informing improvements to self help IT content on their website:

http://website-programme-blog.is.ed.ac.uk/helpline-usability-improvements/

Categories: Sharing links and case studies from elsewehere Tags: case studies, non Kent examples
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