We carried out a UX exercise, creating a mock advert and having short conversations with library users to get a feeling for how the messaging … Read more
Tag: students
UX and Library Headphone Loans
The headphone loan service is a longstanding and popular service delivered from the Library and IT Support Desk during staffed hours. Students can return headphones … Read more
Behaviour mapping at the IT and Library Support Desks
The Support and Liaison team are keen to see whether the current set up of the IT & Library Support Desk area in Block C, … Read more
UX and the Laptop Loan Service
To help understand why the Library Laptop Loan Service had performed poorly in the 2016 IS Student Survey, a User Experience analysis was carried at … Read more
Doughnuts, coffee and books with SPS
The School of Physical Sciences were keen to explore the use of resources (particularly books) that students make within the School. So in March, Nikki … Read more
Love and break-up letters to the Library
To coincide with Valentine’s Day, we invited Templeman Library users to write a love or break-up letter to the Library. When? Monday 13 – Friday … Read more
Feedback on a new desk
In December we trialled a desk/study carrel in the silent study zone on Floor 3, Templeman West. We invited students to try it out and … Read more
Study space interviews
In July 2016, James Thompson and I did a series of short interviews with people using the Templeman Library, to find out how they find a place … Read more
Welcome Walls in the Templeman Library
In Welcome Week (19-23 September), we piloted gathering feedback in the form of post-it notes on walls in the Templeman Library. Why? We chose … Read more