UX resources
This list is now in the Kent reading list system, with direct links to LibrarySearch.
Short introductions to UX in libraries
- Structured introduction to UX and ethnography by Ned Potter (reflecting York University’s approach to UX in libraries)
- UXLibs – it’s kind of a movement; there’s an annual conference, workshops, and an annual conference yearbook
- Elements of UX: A Librarian’s Guide to User Experience Design – Massachusetts Libraries Board of Library Commissioners
Books
We have these in the Templeman Library:
- User Experience in Libraries: Applying Ethnography and Human-Centred Design, edited by Andy Priestner and Matt Borg (Routledge, 2016)
- Useful, Usable, Desirable: Applying User Experience Design to Your Library, by Aaron Schmidt and Amanda Etches (ALA, 2014)
- User Experience in Libraries: Yearbook 2017, edited by Andy Priestner (UX in Libraries, 2017)
- User Experience in Libraries: Yearbook 2018, edited by Andy Priestner (UX in Libraries, 2018)
Case studies
- Futurelib Project at Cambride University – includes information on their groundbreaking Spacefinder tool
- Studying Students: The Undergraduate Research Project at the University of Rochester, by Nancy Fried Foster and Susan Gibbons
- also available as a full text pdf
- all very good, but if you don’t want to read it all, chapters 10 and 11 provide a good summary
- ERIAL Project – a two-year ethnographic study of the student research process
- #UKAnthrolib blog, a shared blog on which librarians share information – and observations – about anthropological research findings in their libraries. Great on how some of the UX techniques are being applied at other libraries.
- Lib-Innovation blog at the University of York
Toolkits
- Design Thinking for Libraries Toolkit – by revolutionary design company IDEO
- So you want to do anthropology in your library? – toolkit from the ERIAL project
Regular publications
- Designing Better Libraries blog – really worth dipping into from time to time
- Weave Journal of User Experience (open access), not many articles yet, but interesting