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Category: IT support staff

Laptop loans available in the Templeman Library

By Fran Williams | 21 March 2023

Couldn’t bring your laptop to campus today? Want to work in a part of the Library that doesn’t have PCs? You can borrow a laptop … Read more

Multi-factor authentication (MFA) required to access IS services

By Fran Williams | 28 November 2022

This only affects you if you don’t have a multi-factor authentication (MFA) method set up on your Kent IT Account. From 1 December MFA will … Read more

Need a place on campus to study?

By Julia Crompton | 02 November 2022

Do you need somewhere on campus to study or join in an online lecture? Whether you need a student PC or have your own laptop/device, … Read more

External email forwarding being turned off 29 September 

By Fran Williams | 23 September 2022

On Thursday, 29 September, we will be removing the ability to create new email forwarding rules from Kent email addresses to most external domains. If … Read more

Withdrawal of VDI (virtual desktop infrastructure) service

By Fran Williams | 21 July 2022

The current VDI (virtual desktop infrastructure) service will be withdrawn on 25 July. This service (accessed via desktop.kent.ac.uk), supports the delivery of virtual desktops for … Read more

The new way to get staff IT tech – introducing Tech Shop

By Julia Crompton | 05 July 2022

We are pleased to announce the new procedure for you to get staff IT equipment easily, quickly and at good value through a centralised online … Read more

Use ‘Find time’ in Outlook instead of Doodle for scheduling meetings

By Julia Crompton | 14 April 2022

FindTime is an Outlook add-in for arranging meetings. As a meeting organiser you can send multiple time options through FindTime. Use this instead of free … Read more

University of Kent win in two categories in UCISA Awards 2022

By Julia Crompton | 31 March 2022

University of Kent’s Information Services teams are so proud to win in not one but two categories in the inaugural UCISA Awards 2022: The ‘Transformation … Read more

 Microsoft Teams running slow on lecture / seminar room PCs

By Julia Crompton | 24 March 2022

There have been reports of Teams running slow on lecture and seminar room PCs. We have identified the following possible fixes: Clearing the Teams cache … Read more

IT Service updates – Monday 21 March

By Julia Crompton | 21 March 2022

12.40 Monday 21 March – service update Our teams have been working hard throughout the last few days to restore and monitor services and support … Read more

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