For faster Wi-Fi on campus just say ‘Goodbye Wi-Fi Guest… Hello eduroam’

For fast and reliable WiFi just say Hello eduroam - Goodbye WiFi Guest

Use our Wi-Fi service – eduroam for the fastest and most reliable Wi-Fi connection when you’e out and about on campus.

Mobile screen showing button to 'forget' WiFi GuestDon’t use WiFi Guest or govroam which are for campus visitors – they’re slower and more restrictive than eduroam. They’re only intended for casual use by a limited number of campus visitors – so you’ll either lose your connection, or it will slow to a crawl if you don’t switch to eduroam.

‘Forget’ / remove WiFi Guest

If you’ve already used WiFi Guest to get eduroam working, you need to ‘forget’ / remove WiFi Guest from your Wi-Fi settings. This will stop your device connecting to it automatically.

Internet access in campus accommodation

For internet access in your campus accommodation to study, stream online content, or to get a TV or games console online, use the wired internet connection.

Try not to use non-essential wireless devices. University Wi-Fi is fast, but it’s a shared service. If you use a lot of wireless technology, you’ll slow down everyone’s connection.

Problems connecting to eduroam Wi-Fi?

If you’re on campus and can’t connect to eduroam Wi-Fi, try the options below.

Try to get online by any other means on your device

If you can get online – either by using alternative Wi-Fi from off campus, using mobile data, or by temporarily logging into WiFi Guest on campus* – you can download our setup tool which should fix any connection issues.

* Remember to ‘Forget’ / remove WiFi Guest when you’re connected.

Can’t get an internet connection on your device?

Help and support

If you have problems please visit or contact IT & Library Support in the Templeman Library, or visit the Welcome Desk in the Drill Hall Library.

IT & Library Support in the Templeman Library
Ground Floor, D Block
Tel: 01227 82 4888
helpdesk@kent.ac.uk

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