Regrettably Student Data System (SDS) web access is not working at present, and access won’t be restored until after the weekend.
Staff access to SDS, using Cressida, is available.
We will post another update by 9.30am on Monday 10 March giving estimated timings for restoring full SDS web access.
Thank you for your patience during this period. Please accept our apologies for the interruption to service, we are working to resolve it as soon as possible.
Previous messages (5 March):
Following recent issues with the Student Data System (SDS) and deactivation of the service yesterday, we are pleased to inform you that we have been able to restore access sooner than expected, and that SDS is now available again via both Cressida and SDS Web.
The system should be considered ‘at risk’ for the time being. If you still experience any problems, please contact the IT Service Desk (firstname.lastname@example.org) and issues will be dealt with as soon as possible.
Thank you for your patience during this period.
Following a series of issues with the performance of the Student Data System (SDS) over the last two weeks, access to the SDS web was temporarily deactivated on 4 March 2014. Detailed investigations and close liaison between the University and software suppliers have not yet allowed us to determine the exact cause of the issues, however following meetings involving Information Services and the Registry staff a plan to restore services has been developed.
We are endeavouring to have the full SDS web service functioning within 24 hours. In the meantime, access to student data is available via Cressida for staff.
Email, web and social media updates will be sent when the service resumes and a message updated on the IT service alerts page and on this blog.
Please accept our apologies for the interruption to service, we are working to resolve it as soon as possible.