Here’s another post from our Lending Services team – giving you the lowdown on everything to do with borrowing!
You may ask “why do I need to know more about borrowing, I took part in the Library induction?” We can give you more in depth information that will help you to make the most of your library membership.
This post should answer your most pressing questions about the world of borrowing:
What can I borrow?
- If you’re an undergraduate you can borrow 16 items
- If you’re a taught postgraduate you can borrow 20 items
- If you’re a research postgraduate you can borrow 32 items.
How long can I borrow a book?
Ordinary loans from the Main Collection can be borrowed for 4 weeks by undergraduates and taught postgraduates, but a research postgraduate can borrow an Ordinary Loan for 10 weeks. If a book is recalled you will have 1 week to return it to the library.
If you are part-time or have an ILP (Inclusive Learning Plan) you can borrow Ordinary Loans for 6 weeks and if recalled you’ll have 2 weeks to return them.
How can I borrow a book?
Our self-issue machines are very easy to use and allow you to borrow books quickly and at any time. All you need is your KentOne card, scan its barcode under the red light and then slide your book onto the machine as directed on the screen.
Don’t forget to email or print a receipt as this will help you to remember when it’s next due and log you out at the same time. Visit our borrowing page, which has a video showing how to use the machines.
How do I return a book?
The self return machine in the Welcome Hall, which we fondly call Manny, is even easier to use. Follow the instructions on the screen and place your closed book on the conveyer belt. Make sure you print a receipt!
If you need to return the book but the library is closed, there’s a book drop at the front entrance.
Do I have a Library account?
You automatically have a Library account and you can log in using your Kent IT username and password. Just visit http://catalogue.kent.ac.uk and click on the link in the top right corner of the screen.
You’ll be able to see what you have on loan, when they are due and how many times you have renewed them. You can also renew items, see and pay your fines and find out if a book has been recalled.
How can I renew?
You can renew your items:
- You can’t renew 24 hour loan items or items that have been recalled.
- You can only renew an item 10 times without returning it to the Library, so keep an eye on the renewal count under ‘view all’ within ‘Items I have on loan’ in your Library account.
What is a recall and how does it work?
You can recall an item that is on loan to another person and any of your borrowed items can also be recalled. If this happens you won’t be able to renew them. If you have an Ordinary Loan with the longest loan period, you may have to return it before the due date. But don’t worry, you’ll be sent an email recall notice with the new due date.
Always check the shelf before you recall a book. Once you’re sure that there are no other copies on the shelf, you can recall an item by searching for it on the catalogue, clicking ‘recall this item’, logging in, checking the options and selecting ‘recall this item’. When the item is available you’ll receive an email and you can collect it from the Reservations Pickup Point in the Core Text Collection.
Why do you have library fines and how much are they?
Our fines have been set at the request of the Kent Union and are not for profit. They are in place to make sure that material is available to all library users when they need them.
Here’s the breakdown:
- Overdue 24 hour loans, 4 hour loans and laptop loans will be fined at 50p per hour.
- Overdue one week loans, 3 day loans and journals are fined at 50p per day.
- Overdue Ordinary Loans, document delivery and official publications are fined 30p per day, and 50p per day if they have been recalled from you.
How can I avoid fines?
Here are some top tips:
- Always keep your receipts, print or email, as they’ll help you keep track of when your book is due to be returned.
- Check your Library account regularly to keep aware of due dates. Log in at https://catalogue.kent.ac.uk/
- Check your emails for any library reminders, but don’t rely on just these.
- Always be prepared to return an item as it may be recalled by another library user.
- Never lend items to your friends as you are responsible for all of the books on your account.
- If you can’t visit during opening hours, use the book drop at the front entrance.
- If you can’t visit the campus, you can send the items back but make sure you use a secure method. Here’s the address:
University of Kent
Kent, CT2 7NU
We’re here to help!
For help with borrowing, renewals or fine queries contact the Loan Desk. We’re in Level 1 East, our telephone number is 01227 82 3572 and our email address is firstname.lastname@example.org
If you have a problem returning a book or you are worried about fines, get in touch as soon as possible. We’re here to help and we can renew books for you via email or over the phone. We can also check if another copy is available when someone has recalled a book from you and you have difficulty returning it on time.