Sep 16

Arriving this weekend? Get WiFi ready!

WiFi symbol

Set-up your wifi before you arrive this weekend

If you want to connect to Kent WiFi (eduroam) as soon as you get to campus, run the University of Kent WiFi setup tool now on each device:

  • run it on your phone, tablet and laptop, and you’ll be instantly connected to eduroam when you arrive.
  • only Android users are asked to install an app first – when you’ve installed it, remember to re-visit the setup tool and click JoinNow.

 

Discover more about all the IT and Library services you’ll need, including short videos made by current students:
http://www.kent.ac.uk/is/hello

We look forward to meeting you this weekend at Registration!

IT and Library induction events will run throughout Welcome Week so please come and see us!

Information Services
University of Kent

Email: helpdesk@kent.ac.uk
Telephone: 01227 82 4999
www.facebook.com/UKCLibraryIT
www.twitter.com/UKCLibraryIT

Sep 16

CINAHL Complete – on trial until 28 February 2015

CINAHL Complete (from EBSCOhost) is available on trial until 28 February 2015.

CINAHL Complete is an important database of nursing and allied health literature, including full text dating back to 1937. It provides fast and easy access to top nursing and allied health journals, evidence-based care sheets and quick lessons.

Please email comments and feedback to: eresources@kent.ac.uk

Sep 09

Templeman Library: closed 13-14 September, plus some disruption 10-19 September

Starting Wednesday 10 September, intrusive surveying work in the Templeman Library will take place for 10 days. Some areas of the Library will be unavailable during this period, and the Library has to remain closed on Saturday 13 – Sunday 14 September.

If you are planning to use the Templeman Library, please check when areas and services you need are affected:
www.kent.ac.uk/library/templeman/templeman-area-closures-september2014.pdf

Library tours on Open Day, Wednesday 17 September, will take place as planned.

We will minimise disruption and restore access as quickly as possible. We apologise for the short notice of these works, and for any inconvenience caused.

I’m planning to use Library materials, what do I need to know?

In addition to the weekend closure, there will temporarily be no access to Library materials in these areas:

  • Wednesday 10 September, until 5pm: Level 3 Centre, current law journals
  • Friday 12 September, until 5pm: Level 2 East – classmarks P, R – Z
  • Monday 15 September, until 5pm: Core Text Collection
  • Friday 19 September, until 1pm: Level 3 East, classmarks G – H
  • Friday 19 September, 1-5pm: Level 4 East, classmarks C – F

No books will be due on Saturday 13 – Monday 15 September.

Why is this happening now?

The surveys will inform the timing of the central core building work in spring 2015, to avoid heavy demolition work during the revision and exam period. This is the only possible slot outside term time.

Jul 29

Easier access to full-text and changes to journals search

If you search library databases or use readinglists@kent, you will now see a new ‘Full-text’ button that links you straight to e-journal articles and other online content.

The new button, which replaces the 360Link button, is embedded in more databases than ever before to give you easy and convenient access to the University of Kent’s growing collections of full-text content.

On Tuesday 29 July, the journal search on the Library website changes to a new service (provided by SFX). The actual process of finding and accessing journals remains very similar.

These changes are the first phase of our implementation of a new resource discovery system called LibrarySearch, which will revolutionise the way Library users find and access print and electronic resources.

How has the journals search changed?

The main differences are:

  • once you’ve entered your search terms you are taken to a new interface with a new look and feel – try the journal search now
  • some print journals are currently not included in the search, we are working on adding them; if you can’t find what you need please check the Library catalogue
  • follow these buttons to full text: Full text button or SFX button

Why is this changing now?

The replacement of the 360Link button and the change to the journal search are the first steps towards the implementation of LibrarySearch in 2015.

LibrarySearch will deliver all Library resources via a single search box – whether you want to find books, journal articles, reference material, newspapers, Special Collections items and cartoons, or the Kent Academic Repository, they will all be included. Most full-text electronic content we subscribe to will only be a couple of clicks away and you will no longer have to search individual databases to find and access articles on a topic.

The new journal search will work with LibrarySearch and uses a new system called SFX to provide links to our digital library content.

We recognise that any change to our services has an impact on students and staff. We are making the changes to the journals search now, when the smallest number of staff and students are accessing library services online, to ensure that the new journal search is fully embedded before the start of the academic year.

If you regularly search and access journals we hope you will find the new process very similar and intuitive to use. We are here to support you if you need any help.

How can I get help?

If anything isn’t working as expected or you need support using the new interface, please:

We welcome your feedback.

Jul 22

Software licence server changes may affect some staff

A new licence server called Oblivion is being created to replace our current licence server (Babbage). It will take over all existing licenses from Babbage as the licences come up for renewal during the period of July and August 2014. In most cases users of the affected software (see list below) will not notice any interruption of service.

There may be some users, particularly if they have software provided from the Welcome Desk on unmanaged University machines, who may need to change some settings.

Unmanaged desktop users may need to change settings

Some users will need to change settings either in the machine environment, editing file(s) or within the software itself. This DOES NOT apply to software installed with single user or standalone licenses only those using Babbage. Further information will be provided on a program by program basis during the course of the migration process.

Staff PC users should be unaffected

The changes should be invisible to these users. App-V software will be adjusted to use the new licence server centrally, which includes adjusting environment variables on the machines via GPO settings. Any updated App-V applications will be downloaded automatically by the user’s PC when they access the software. This may take a few minutes to occur but this download should only occur once on a staff PC. All the other changes will take place in the background as needed.

Software impacted by this change

The following applications currently use Babbage as a licence server and information on required changes will be issued either shortly before, or after the renewal date of the licence:

 

Program Version Renewal Date
1. SPSS all versions 31 July 2014
2. Amos all versions 31 July 2014
3. ArcGIS all versions 31 July 2014
4. Maple all versions 31 August 2014
5. Minitab all versions 31 August 2014
6. Matlab all versions 31 May 2015
7. EViews* 8 23 November 2014
8. Sigmaplot 12 31 August 2014
9. MaxTRAQ* Perpetual

 

*MaxTRAQ and EViews will need to be migrated from the old server to the new server since these licenses don’t expire in the usual manner. E.g. MaxTRAQ is a difficult one from a technical perspective to do because it doesn’t use a proper licence service, rather an EXE.

Advice will be issued to users as each program comes up for renewal and the work necessary to migrate the software to the new server is discovered. If you experience any issues with any of the above programs please contact IT Helpdesk at helpdesk@kent.ac.uk.

Jul 16

SharePoint 2013 major upgrade: complete

sharepoint_2013_by_cassemiro-d64tt98

SharePoint 2013 is now live!

https://sharepoint.kent.ac.uk 

It looks different now, and some features work differently. When you first use it, take a few minutes to become familiar with the new layout and features.

What is different?

Your SharePoint site will look more modern, and you should find it easier to use. The style matches the look and feel of Windows Live/Windows 8.

Meeting workspaces are different

Meeting workspaces needed to work differently in order to be compatible. Meetings that were set up before the upgrade are still available. Post-upgrade meetings can be set up using the new features that SharePoint 2013 offers.

 

New feature: in-browser editing
You can edit Word, Excel and PowerPoint documents directly in your web browser of choice (including Safari), without using MS Office.

 

Sharing and permissions
There is a simpler sharing interface, which will reduce the time it takes to correctly setup permissions and collaborate with colleagues.

What is the same?

  • The core features of document storage and collaboration.
  • Links to your SharePoint site and its content (documents and pages).
  • The layout of document libraries.
  • All site permissions, documents and folders are in the same location.

Not everything has been upgraded yet

The following features have been split out from the main SharePoint. Now that the main upgrade is complete, they will be scheduled for redevelopment within SharePoint 2013:

  • Events factory* 
  • Module catalogue
  • Work allocation
  • Annual leave calendars

Why did we upgrade?

SharePoint needed to be upgraded to a newer, faster version (SharePoint 2013), on more reliable, higher speed servers with more storage capacity. This version provides added functionality and flexibility to meet current and future business needs. SharePoint 2007 will not be supported by Microsoft from July 2015.

Help and support

Advice on using SharePoint 2013 can be found within SharePoint.

Please contact us you have any queries or concerns.

Online tutorials

You can browse through these short YouTube videos that cover many of its features.

 

Jun 27

Changes in the Templeman Library over summer

carousel1Building work in the Templeman Library continues at a pace during the summer vacation with the refurbishment of Level 1 West, the replacement of all windows in the West Wing and the relocation of the Core Text Collection into Level 1 East. The Loan Desk and Reservations pick-up point will also move to Level 1 East.

Work at a glance

  • 1 July: Core Text Collection completes move into Level 1 East – together with the Loan Desk and Reservations pick-up point
  • 7 July: Level 1 West closes for refurbishment
  • 7 – 19 July: limited access to some books and journals on Level 3 West – find out which classmarks are affected

Study spaces

Some study spaces may be at a risk of increased noise during phases of the Library refurbishment. Please check local signage for alternative study locations.

Every effort is being made to minimise disruption in the building and to keep you informed of any changes to services and facilities.

Library Café opening

Library Café summer vacation opening will be:

  • Monday – Friday: 10am – 4pm
  • Saturday – Sunday: closed

Find out more:

Jun 27

Open access publishing support at Kent

The term Open Access (OA) refers to unrestricted access to peer-reviewed research outputs via the Internet, free of charge and free of most copyright and licensing restrictions.

Open Access is often referred to as Gold or Green. The University of Kent supports OA principles and objectives, with a preference for Green but also support for Gold.

Find out more, including:

  • why publish open access?
  • how we are supporting Gold and Green Open Access publishing
  • how to publish to Kent Academic Repository (KAR)
  • which OA journals we publish at the University

 

www.kent.ac.uk/is/open-access

Introduction to Open Access at Kent, on Slideshare:

 

 

 

 

Jun 18

Prospective students help us improve course content

To help us meet the needs of prospective students, we took a user-led approach to designing how we present courses on University websites.

This has resulted in an improved course finder on the University homepage, and the development of course snippets, a joined-up way to manage and present course information on school and central course pages.

User-led approach

User testing session, and screenshot of course summary snippet

User testing session at an Open Day, and screenshot of course summary snippet

At a recent University Open Day, we were able to engage potential students in the testing process, in addition to asking current undergraduates and postgraduates their views.

Findings

They all asked us for clear, simple and uncluttered content. We learnt about how users expect ‘apply’ links to work, and what related course information they expect.

This fed directly into the design of the course pages/course snippets, and the design of the online course finder on the University homepage –  now placed more prominently and optimised to deliver the right result in one click.

Course snippetsSnippets

This new method for academic schools to display their course information is gradually being adopted across school websites.

Advice on managing University web content

Jun 18

Student Data System replacement project: June update

SDS-imageBelow is a quick rundown of what’s happening in June/July – including the forming of a stakeholder group to represent SDS users, the project team starting work, and a summary of the full project plan.

Project team start work

The new project team will attend briefing and initiation sessions in the next two weeks, to look discuss their roles and practical aspects of getting started on the project.

This will be followed by three weeks of intensive training with Tribal consultants from 30 June (Tribal SITS are the system provider). In the last week of July, system configuration work begins. This will continue until Spring 2016.

Project plan summary

The full project plan is a considerable size, so this summary document offers a more detailed overview of project timeframes: project plan summary (pdf)

Stakeholder group: representing SDS users

Invites are being sent shortly for the first meeting of the Stakeholder Group, formed of around 30 representatives from across the University (academic, administration and professional services). They will represent the knowledge and experience of SDS users across the University and feed their views in to the Project Board. The project board are responsible for operational decisions relating to the project team.

If you have any questions about project governance, please contact me, Nicci Place – details below.

Presentations and feedback

Presentations to staff, to give them an overview of the project and invite feedback and questions, will continue to run across campus until 24 June. Feedback will then be collated, and answers to specific questions filtered back to the relevant groups. A list of FAQs is being compiled and will be published online by the end of June.

Presentation slides (ppt)

Contact me

For more information, about the project, please contact Nicci Place, Project Communications Lead:

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