Parts Collection

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Estates closure on Friday 13 December

In order to permit members of Estates to participate in their Christmas lunch, the following areas will be closed or operating a reduced service from 11.30am on Friday 13 December:

  • Estates Customer Services will be closed from 11.30 and will re-open again at 08.00 on Monday 16 December.  Anyone with enquiries about emergency defects should contact Campus Security on extension 3300.   Authorised intranet users can still report non-essential defects via the Estates customer self-service portal or email estatescustomerservices@kent.ac.uk

 

  • The Postal Counter, for personal mail, will be closed on 13 December.  All other Postal Services will be operating as usual.

 

  • The Design & Print Centre, including the Shop will be closed from 11.30.  The Design & Print Shop will re-open again for orders and branded goods from 09.30 on Monday 16 December.

 

All other areas of the Estates Department will be operating as usual.

We apologise for any inconvenience caused, and would like to wish you all a very Merry Christmas and a Happy New Year!

Sarah Cooke

Head of Customer Services & Engagement

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November 2019

Chris Hargrave, Fred Smallman, Frank Merrick, Mark Crutchlow and Michael Owen, Postal Services Team

The nomination was received from Richard Cottam for the manner in which the issue with the Pitney Bowes Franking Machine was dealt with, following a cyber-attack on the computer infrastructure of the franking machine supplier. As a result of your action the vast majority of post was dispatched on time.

In awarding you the Staff Excellence Award the Senior Management Team, acknowledge the impact you have made to both the Estates Department and the University.

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November 2019

No nominations were received in the Customer Service category for November 2019.

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October 2019

Charlie Champion, Maintenance

The nomination was received from Sarah Cooke, Head of Customer Services and Engagement.  Sarah recognised Charlie’s customer service commitment whilst assisting the Design and Print Centre to deliver an essential print order to the Registry.  Without Charlie’s effort, the deadline would have been missed.

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October 2019

Martin Ward, Lauren Terry-Rose, Kevin Arrowsmith, Philip McBride and Terry Arthurs, Campus Security

The nomination was received from Mark Arnold, following a report of a missing child during the Jewish community’s annual retreat at the University in August.  As a result of excellent communication, professionalism and team work, the little girl and her father were reunited.  The father and the wider Jewish community wish to express their appreciation and gratitude to the team involved.

Mark Ashmore, Projects and Colin Flux, Maintenance

The nomination was received from Steve Alton for the commitment to the completion of the replacement of the flues on the boiler house.  This was a business critical project which would have had major implications to both university staff and the student experience during the arrivals weekend had it not been completed.

 

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Kent Union Wellbeing Projects

The Estates Department has been collaborating with Kent Union to create a new outdoor space called Giles Courtyard. This area, located next to the Wellbeing Services at Keynes College, is designed to support wellbeing and encourage people to take a break away from studying and working.

The creation of Giles Courtyard involved consultation with key stakeholders including Kent Union, Student Wellbeing and Counselling Service, Keynes Master’s Office and the Sustainability Team, to ensure that the plans would support biodiversity as well as people. To meet this requirement, Landscape & Grounds Management reviewed the existing large Japonicas, keeping the larger trees to retain height and valuable nesting, foraging and perching opportunities for birds. This has led to increased light exposure to

the garden, allowing a greater diversity of plant species to grow and invertebrates to thrive in this space. Staff and students will now have the opportunity to grow their own herbs and produce in the new raised beds and can contact sustainability@kent.ac.uk for more details about how to do this.

The space for quiet conversations has been encouraged by installing screened off seating areas, surrounded by fragrant plants. This provides a secluded room-like feel to the garden as well as encouraging a wide range of plant species.

This is one of a number of projects Estates is assisting Kent Union with to improve outdoor spaces with emphasis on wellbeing, and has been driven by the feedback gathered by Kent Union relating to improvements students would like to see. To find out more about these projects, or other work the Landscape & Grounds Management team are working on, follow them on Twitter @UniKentGrounds.

Giles Courtyard seating

Giles Courtyard seating

 

 

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Kennedy Building – new home for the School of Economics

The Kennedy building was completed in April 2019 and has provided a new home for the School of Economics, as well as some additional seminar rooms. The Estates Department worked with the appointed contractor; Willmott Dixon to deliver this new space, which welcomed its new students in September 2019.

This new building is named after Charles Kennedy, the first Professor of Economic Theory at the University of Kent, appointed in 1966. He was one of the most distinguished economic theorists of his generation. He died in 1997, aged 74.

This is the first University building to utilize a cross-laminated timber and steel structure, achieving a BREEAM excellent environmental rating.

(Kennedy photos provided by Willmott Dixon)

Kennedy Building

Kennedy Building

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September 2019

Kevin Arrowsmith, Campus Security

The Nomination was received from Laura MaClean in Kent Hospitality for the assistance provided on Saturday 29 July whilst assisting the Turing College casual Receptionist to check in a high volume of B&B guests.  This enabled the guests to receive a good standard of customer service in what were very challenging conditions.

In awarding the Customer Services Award the Senior Management Team, acknowledge the impact made to both the Estates Department and the University.

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September 2019

 

Pawel Sokolowski, Darrell Hogbin, Peter Mitchell and Philip Rogers, Campus Security.

This nomination was received from Lisa Collinson, Deputy Head of Security  following an incident in the early hours of Friday 6 September.  The quick thinking and bravery of members of Campus Security resulted in saving the life of  an elderly conference guest.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Estates Department and the University.

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