Monthly Archives: August 2019

Estates Logistics update

Posted on August 28, 2019 by dtk

The Estates Logistics team provide a removal and disposal service for all Schools and Departments based at the Canterbury Campus.  Services include the collection of certain recyclable materials; confidential waste, batteries, toner and ink cartridges and waste electrical equipment.  As … Continue reading →

Posted in Customer Services, News | Leave a comment

August 2019

Posted on August 21, 2019 by cc587

Martin Jones, Head of Technical Services, Jason Wheeler and John Champkin, Maintenance. The nomination was received from Gill Woodhams, Assistant Director of Planning and Administration, IS, following a flood in Templeman Library in July.  Gill recognised the support and expertise … Continue reading →

Posted in Customer Services Award, Events | Leave a comment

August 2019

Posted on August 21, 2019 by cc587

Peter Dray, Maintenance. Peter received two separate nominations from Paul Potter, Building  Maintenance Manager and Becky Medlock, Customer Service Adviser.   Paul has recognised Peter’s wealth of experience, quality workmanship and willingness to help others. Whilst Becky, acknowledged Peter’s competency, honesty … Continue reading →

Posted in News, Staff Excellence Award | Leave a comment

National Accreditation and Special Recognition for Customer Services

Posted on August 16, 2019 by dtk

The Customer Services Centre was proud to be awarded Customer Service Excellence accreditation recently.  In recognition of this fantastic achievement, the Customer Services team was presented with a Special Recognition award at the Estates Department’s Celebration Day event held on … Continue reading →

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Estates award for Park Wood Student Hub

Posted on August 13, 2019 by wjs

The Estates Department was delighted to pick up another accolade recently, this time for the new Park Wood Student Hub.   The Highly Commended award by RICS Southeast was presented to Neil Hornsey, Project Manager, alongside Lee Evans Architects and the … Continue reading →

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2019

Posted on August 5, 2019 by cc587

Wayne Wheeler, Maintenance In awarding Wayne with the Staff member of the year Award 2019, the Estates Senior Management Team acknowledge, Wayne’s outstanding customer services skills. It is clear from the many nominations received for Wayne this year, that he … Continue reading →

Posted in News, Staff Member of the Year Award | Leave a comment

2019

Posted on August 5, 2019 by cc587

Ian White, Design and Print Centre Ian has been recognised for a consistently high customer service afforded to both staff and colleagues across the University. It is clear from the nominations received throughout the year that Ian has a clear … Continue reading →

Posted in News, Staff Member of the Year Award – runner up | Leave a comment

2019

Posted on August 5, 2019 by cc587

Richard Cottam, Head of Facilities Management and Emily Mason, Sustainability Coordinator In deliberating the nominations for this award the Estates Senior Management Team have considered the direct impact made to the University. This “idea” was developed in 2017-18 and it was … Continue reading →

Posted in Idea of the Year Award, News | Leave a comment