Category Archives: Customer Services Award

Used for publishing information about winners of the monthly Customer Services Award.

March 2020

Ben Casey and Charlie Champion (Maintenance) – (Charlie has since left the University his award will be posted out) The nomination was received from Phil Whittall, Head of Maintenance, for the repairs carried out to the blocked WC’s in Cornwallis … Continue reading

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February 2020

No award was made this month.

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January 2020

Charlotte Ifill, Assistant Estates Project Manager The nomination was received from Jon King in the Kent Law School.  Jon expressed his gratitude for the efforts made by Charlotte during the refurbishment of the Post Graduate space, Charlotte was efficient, professional … Continue reading

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December 2019

Neil Hopkins, Graphics Assistant, Design and Print Centre The nomination was received from Rob Twyman in Central HR and supported by Ian White, Production Supervisor. During the production of the materials for the PensionPlus communications the information in the documents … Continue reading

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November 2019

No nominations were received in the Customer Service category for November 2019.

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October 2019

Charlie Champion, Maintenance The nomination was received from Sarah Cooke, Head of Customer Services and Engagement.  Sarah recognised Charlie’s customer service commitment whilst assisting the Design and Print Centre to deliver an essential print order to the Registry.  Without Charlie’s … Continue reading

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September 2019

Kevin Arrowsmith, Campus Security The Nomination was received from Laura MaClean in Kent Hospitality for the assistance provided on Saturday 29 July whilst assisting the Turing College casual Receptionist to check in a high volume of B&B guests.  This enabled … Continue reading

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August 2019

Martin Jones, Head of Technical Services, Jason Wheeler and John Champkin, Maintenance. The nomination was received from Gill Woodhams, Assistant Director of Planning and Administration, IS, following a flood in Templeman Library in July.  Gill recognised the support and expertise … Continue reading

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July 2019

Steven Blay and Matthew Cheney, Technical Services The nomination was received from David Haigh, Operations Director, Gulbenkian for the Asbestos removal project in the theatre. David acknowledges their professionalism, communication skills and the experience brought to the project.  Steve and … Continue reading

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June 2019

Lesley Farr, Graphic Design Supervisor, Design and Print Centre.  The nomination was received from Professor Toni Williams, Kent Law School as a result of Lesley’s expertise and diligence when producing the Law School 50th year commemorative book.  Toni recognised Lesley’s … Continue reading

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