Category Archives: Customer Services Award

Used for publishing information about winners of the monthly Customer Services Award.

May 2019

Posted on May 10, 2019 by cc587

Ian White, Production Supervisor, Design and Print Centre. The nomination was received from Karen Holman and Paul Jameson, Finance Division. Karen and Paul have shown appreciation for Ian’s excellent communication skills and efficiency, which enabled communication to 8000 under graduates … Continue reading →

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April 2019

Posted on April 12, 2019 by cc587

Estates Customer Services Team (Beverley Braiden, Angela Durling, Axel Kemp and Rebecca Medlock). The nomination was received from Paula Ellis in the Department of Anthropology.  Paula acknowledges the positive, friendly attitude of the whole team.  They always understand and the … Continue reading →

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February 2019

Posted on February 19, 2019 by cc587

Wayne and Jason Wheeler, Maintenance Section. The nomination was received from Becky Verlin, Kent Hospitality, for the service provided during a recent boiler breakdown at Thornden Court. Wayne and Jason took ownership of the task, through to completion thus reducing … Continue reading →

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January 2019

Posted on January 23, 2019 by cc587

Chris Hargrave, Postal Services.  Jackie Fotheringham, Business Relationship Officer in Kent Innovation and Enterprise, has expressed her appreciation for the assistance and knowledge provided by Chris, when sending a high volume of training materials to the US recently.  Jackie said,  … Continue reading →

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December 2018

Posted on December 12, 2018 by cc587

Elena Raisi, Transport Team.   The nomination was received from Jackie Fotheringham, Kent Enterprise for the prompt assistance provided at the last minute, during the organisation of a conference held at Kent. Elena’s response alleviated any stress that could have arisen … Continue reading →

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November 2018

Posted on November 16, 2018 by cc587

Tracey Davies, Access Control Adviser.   The nomination was received from Jon King, Kent Law School. Jon acknowledged Tracey’s dedication and commitment to the Law School, (staying late out of hours on one occasion).  Following a break in to one of … Continue reading →

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October 2018

Posted on October 22, 2018 by cc587

Sophie Pearson, Space – Workplace Manager.   The nomination was received from Jill Hayes, PA to the Head of School, School of Politics and International Relations for the outstanding service provided to SPIR during their recent office moves.  Sophie’s emotional intelligence, … Continue reading →

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September 2018

Posted on September 19, 2018 by cc587

Emily Mason, Environmental Sustainability Assistant This nomination was received from Kelda McCabe in Student Services.  Kelda acknowledges, Emily’s passion for her job is contagious.  Whilst recruiting sustainability champions across the University to support the FutureProof project and raising awareness of … Continue reading →

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August 2018

Posted on August 31, 2018 by cc587

Tracey Davies, Access Control Adviser Tracey received two nominations from Kate and Ed Ludlow, CHSS and PSSRU for always going above and beyond to deliver a prompt and incredibly knowledgeable service. Tracey is extremely responsive to emails and always remains … Continue reading →

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July 2018

Posted on July 20, 2018 by cc587

Sarah Cooke, Head of Customer Services and Engagement and Jan Williams, Administrative Assistant The nomination was received from Helen Ellis, Deputy Director of Estates. Sarah and Jan were recognised for the organisation and support provided for the Estates Showcase Event … Continue reading →

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