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Author Archives: cc587
January 2020
Charlotte Ifill, Assistant Estates Project Manager The nomination was received from Jon King in the Kent Law School. Jon expressed his gratitude for the efforts made by Charlotte during the refurbishment of the Post Graduate space, Charlotte was efficient, professional … Continue reading
Posted in Customer Services Award, News
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December 2019
Neil Hopkins, Graphics Assistant, Design and Print Centre The nomination was received from Rob Twyman in Central HR and supported by Ian White, Production Supervisor. During the production of the materials for the PensionPlus communications the information in the documents … Continue reading
Posted in Customer Services Award, News
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December 2019
Gill Brealey, – Transport and Parking Co-ordinator The nomination was received from Teresa Curteis, Head of Transport and Travel for the work undertaken by Gill on the new Imperial Parking Enforcement system. Gill ensured the University’s administration of Parking Charge … Continue reading
Posted in News, Staff Excellence Award
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November 2019
Chris Hargrave, Fred Smallman, Frank Merrick, Mark Crutchlow and Michael Owen, Postal Services Team The nomination was received from Richard Cottam for the manner in which the issue with the Pitney Bowes Franking Machine was dealt with, following a cyber-attack … Continue reading
Posted in News, Staff Excellence Award
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November 2019
No nominations were received in the Customer Service category for November 2019.
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October 2019
Charlie Champion, Maintenance The nomination was received from Sarah Cooke, Head of Customer Services and Engagement. Sarah recognised Charlie’s customer service commitment whilst assisting the Design and Print Centre to deliver an essential print order to the Registry. Without Charlie’s … Continue reading
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October 2019
Martin Ward, Lauren Terry-Rose, Kevin Arrowsmith, Philip McBride and Terry Arthurs, Campus Security The nomination was received from Mark Arnold, following a report of a missing child during the Jewish community’s annual retreat at the University in August. As a … Continue reading
Posted in News, Staff Excellence Award
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September 2019
Kevin Arrowsmith, Campus Security The Nomination was received from Laura MaClean in Kent Hospitality for the assistance provided on Saturday 29 July whilst assisting the Turing College casual Receptionist to check in a high volume of B&B guests. This enabled … Continue reading
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September 2019
Pawel Sokolowski, Darrell Hogbin, Peter Mitchell and Philip Rogers, Campus Security. This nomination was received from Lisa Collinson, Deputy Head of Security following an incident in the early hours of Friday 6 September. The quick thinking and bravery of … Continue reading
Posted in News, Staff Excellence Award
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August 2019
Martin Jones, Head of Technical Services, Jason Wheeler and John Champkin, Maintenance. The nomination was received from Gill Woodhams, Assistant Director of Planning and Administration, IS, following a flood in Templeman Library in July. Gill recognised the support and expertise … Continue reading
Posted in Customer Services Award, Events
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