Category: user-centered services

Over the past few months we’ve been working with the Digital Team in central Marketing to improve how we promote our courses online. We’ve updated … Read more

So where are we and what are the next steps? A short history A new university website hasn’t just been a change of new theme, … Read more

To improve the design of Site Editor (the tool to publish pages in the new website theme), we did user testing on a paper prototype … Read more

We arranged a morning of guerrilla user testing to get feedback from students on our beta homepage and other online products. Going guerrilla Guerrilla user … Read more

A content audit is a way of taking stock of what is on your site. The outcome is a spreadsheet which lists all your content. … Read more

PhantomCSS is a great tool for quickly and easily setting up some visual regression testing, preferably on your site's pattern library (you do have a … Read more

As a follow-on to our discovery phase, we had design workshops with three schools. Our previous design workshop, across central teams, was an experimental part … Read more

User-focussed content: simpler, clearer, less. Visual language We aim to support our brand identity by using a simpler, lighter design aesthetic which emphasises: space, bold, high quality … Read more

So we’ve finished our discovery phase for the website redesign project. Well we thought we had finished. And so begins the alpha phase.  It’s about … Read more

Our workshop was something of an experiment which helped us establish two things: 1. how a homepage might function from the perspective of Helen, our … Read more